10 Best VoIP Service for Home (Residential) 2022

Matthew MartinByMatthew Martin Hours Updated

VoIP service for home, also known as residential VoIP, is an Internet-based communication solution for homes. Unlike the Plain Old Telephone System (POTS), it uses the home internet connection to route calls.

Residential VoIP services differ from landlines or mobile phone connections. They are cheaper, and you can set them up within minutes due to their plug-and-play systems. It allows you to port your number into the new phone service without getting a new one. Some services allow you to your existing telephone to make and receive calls.

Moreover, set up a redirection service between the telephone network and internet cable during an internet outage. The core features of the best internet phone services include three-way calling, voicemail, 911 support, caller ID, and call waiting. Read more…

Best Internet Phone Service

Tool Name Unlimited Calling US and Canada Contracts Robocall Blocking Type Free Trial Links
Ooma Telo Yes- but only in the Premiere plan No Contracts Available Hardware 30-days Free Trial Learn More
Vonage Yes, but in World plus plan, only 12-month Agreement term contract Available Hardware 30-days Free Trial Learn More
AXvoice Yes No Contracts No Hardware No Learn More
Ringcentral Yes 12-month Agreement term contract Available Software 15-days Free Trial Learn More
Google Voice Yes No Contracts Available Software 30-days Free Trial Learn More

1) Ooma Telo – Best for Less tech-savvy people

Ooma Telo is one of the best internet phone service companies offering residential VoIP calling over broadband. Using this hardware requires you to hard-wire it directly to the internet router.

The residential VoIP plans include three-way conference calling, call forwarding, and voicemail. It has connected home integrations, international calling, and various security tools. With the basic plan, you can make international calls at low fees. It also offers free calls within the US and answering machine functionality.

Ooma Telo can run over a Wi-Fi connection or on a mobile network. It comes with a Telo device that plugs into the broadband router and connects the existing landline phones. If there is no Analog Telephone Adapter (ATA), you can port the existing phone number over the Ooma software.

Ooma Telo

Features:

  • It offers video conferencing with up to 25 participants.
  • The call blocking can block Robocalls and spam before the phone begins to ring.
  • Ooma Telo has a multi-ring feature that makes many devices ring simultaneously, so you don’t miss important calls.
  • You can get up to nine local and toll-free second numbers.
  • It automatically forwards calls to another phone number when the internet is down.
  • The software can create a password-protected voicemail account using a private extension.
  • Ooma Telo has real-time notifications of missed calls and messages.
  • The caller ID enables you to see the name of callers if they are not in the phone book.
  • Third-party integrations with Google Home and Amazon Echo.
  • It supports Android, iOS, macOS, and Windows.
  • Unlimited Calling US and Canada with a premier plan.
  • Customer support includes email, instant chat, FAQs, video tutorials, and e-guides.
👍 Pros 👎 Cons
Calling from Ooma to Ooma is free worldwide, and you get high-quality calls. You need a separate Wi-Fi adapter for wireless calling.
It offers free mobile minutes and unlimited SMS, with lower pricing plans to meet your budget. The phone service has limited reporting and analytics capabilities.
The Telo device is compatible with all landline phones and is easy to set up.
Ooma Telo provides 24/7 live customer support.

Key Specs:

Voice Mail: Listen to voicemail on an online account or phone.
Handsets: Wireless
Types of Services Offered: Metered rates
Pricing: $79 for the device.
Free Trial: 30 day Money back gaurantee.

Visit Ooma Telo >>

2) Vonage – Best for Advanced VoIP features

Vonage is a VoIP Service provider that uses a simple plug-and-play device to connect to a router. The platform collaborates with Amazon Chime to give you access to video and web conferences.

Vonage’s phone home service offers file sharing, three-way calling, screen sharing, and advanced voicemail tools. It provides unlimited SMS and calls across Puerto Rico, the USA, Canada, and Mexico.

This VoIP platform has free mobile apps allowing individuals to take calls on the go. Upgraded services offer unlimited calls to 60 different countries from any landline. It provides its services in USA and Canada.

Vonage

Features:

  • Vonage uses the follow-me feature to route phone calls to another device.
  • It has a do not disturb option that sends a customized reply to any caller when unavailable.
  • The auto-attendant function can direct callers and take messages.
  • You can forward calls to different devices.
  • It syncs the calendar for you to schedule future meetings.
  • The caller ID lets you see the name of callers before starting conversations.
  • Vonage has an audio playback and custom hold music to entertain callers.
  • Users can block Robocalls, spam, and telemarketer calls.
  • Third-party integration with Office 365, Salesforce, ConnectWise, Zoho, NetSuite, and G Suite.
  • It supports Android, iOS, macOS, Windows, and Linux.
  • Unlimited Calling US and Canada with the World plus plan.
  • Provide customer support via phone, email, instant chat, FAQs, video tutorials, and e-guides.
👍 Pros 👎 Cons
It has high text-to-speech scalability. Using the software has a steep learning curve and requires technical skills.
You can make international calls at low rates. The customer support team can be challenging to reach.
Callers can automatically join conference meetings as soon as it begins.
Offers 99.999% Quality of Service and global reliability.

Key Specs:

Voice Mail: Listen to voicemail on an online account, phone, or email.
Handsets: Wireless
Types of Services Offered: Metered rates
Pricing: Plans starting at $9.99 a month.
Free Trial: Yes – 30 days

Visit Vonage >>

3) Axvoice – Best for Making local calls

Axvoice is a VoIP phone service for home users and small businesses. It deploys home VoIP using the AXvoice device, which adapts the internet router and the home’s VoIP phones.

The platform prioritizes local and international calling using toll-free numbers. It offers unlimited calling over the internet for all its plans. In case if the internet phone services experience an outage, you can ensure the phone remains online by setting up a redirection service.

AXvoice offers the cheapest VoIP service for a home for USA and Canada with its pay-as-you-go solutions for outgoing calls. The residential plans offer many advanced features that include logs, audio-to-text, call filters, and voicemails that are manageable via email.

Axvoice

Features:

  • It has advanced call forwarding to redirect calls to another cell phone or landline.
  • The platform lets you easily view logs for all calls to manage the VoIP account.
  • AXvoice can set a simultaneous ring on three different devices so you do not miss out on important calls.
  • You can see the name and number of all incoming calls using the caller ID.
  • It can engage callers on the line using the AXvoice’s on-hold music.
  • When occupied, you can set the “Do Not Disturb” to deliver custom messages to callers.
  • Three-Way calling can add another participant to an ongoing call without disconnection.
  • Using the blacklist feature blocks specific callers from reaching you.
  • It supports Android and iOS.
  • Unlimited Calling US and Canada.
  • Customer support includes email, FAQs, e-guides, and online ticket submissions.
👍 Pros 👎 Cons
You can use the Softphone app on any cell phone and apply VoIP anywhere. International calling is expensive.
It offers “Bring your own device (BYOD) support” to help set up an unlocked VoIP device. AXvoice does not offer any CRM integration.
The AXvoice hardware is free of charge.
This tool offers free unlimited calls to other AXvoice numbers.

Key Specs:

Voice Mail: Listen to voicemail on an online account or email.
Handsets: Wired
Types of Services Offered: Metered rates
Pricing: Plans starting at $4.99 a month. 15 Days Money Back Guarantee
Free Trial: No

Link: https://www.axvoice.com/

4) RingCentral – Best for Its advanced home phone service

RingCentral is a cloud-based communication solution that appeals to small and large businesses. Despite targeting business users, RingCentral is also an ideal choice for an ideal VoIP phone for home.

This cloud-hosted system has dedicated mobile and desktop apps for managing virtual faxes and making voice calls. The essential subscription includes unlimited calls around USA. It offers an advanced messaging interface and calls forwarding features.

Furthermore, you can upgrade to the Standard plan to access team messaging and share documents via chats. It provides multiple extensions and a company directory. You also get integrations with other programs, manage tasks, and send unlimited internet fax.

RingCentral

Features:

  • The custom and automatic greetings features allow you to answer every call professionally.
  • The video conferencing can host up to 200 participants.
  • On-hold music keeps callers entertained when away from the phone.
  • You can use the multi-level auto attendant to personalize the caller experience.
  • RingCentral has a voice AI that transcribes voicemails to text in real-time.
  • The platform provides detailed performance reports for all call metrics.
  • Get real-time alerts for messages and missed calls via instant notifications.
  • It uses call analytics to monitor calls by location, day of the week, and time.
  • Users can block Robocalls from within the contact list.
  • Third-party integrations with Microsoft Teams, Akazio, Salesforce, Yapi, Google Workspace, and Hansen.
  • It supports Android, iOS, macOS, Linux, and Windows.
  • It provides its services in France, Belgium, USA, Canada, Australia, Denmark, New Zealand, and 30+ Countries.
  • Unlimited Calling US and Canada.
  • Customer support includes phone, webinars, email, instant chat, FAQs, video tutorials, and e-guides.
👍 Pros 👎 Cons
You can record calls for future reference. The customer support team takes longer to solve issues.
Call routing and number porting are simple through the RingCentral account. RingCentral is complex to use and is more expensive compared to other VoIP providers.
The software offers HD audio and video quality.
Call logs make it easy to record all incoming faxes and calls.

Key Specs:

Voice Mail: Listen to voicemail on an online account, phone, or email.
Handsets: Wired
Types of Services Offered: Metered rates
Pricing: Plans starting at $19.99 a month. 33% Discount on Yearly Payment.
Free Trial: Yes – 15 days

Visit RingCentral >>

5) Google Voice – Best for Local virtual numbers

Google Voice is a free home phone service for most residential users with single-number accounts. Its services can be used on mobile phones and landlines to make calls, send messages, and answer voicemails.

This VoIP service provider offers a local phone number for making and receiving free calls in select countries. It relies on a Wi-Fi connection or cellular network for telephone service operations.

Once upgraded, you can access more services for home, including an additional nine users. Google Voice lets you transcribe voicemail, download files, make unlimited calls, and send unlimited texts.

Google Voice

Features:

  • It has a voice AI that filters unwanted calls and blocks Robocalls or marks them as spam.
  • Google Voice offers real-time data reporting to track call logs and durations.
  • Conference calls can host up to four participants.
  • The software can screen calls to get the callers’ names before the phone rings.
  • It offers an address book and contact list for effective call management.
  • Call routing can direct calls to a particular voicemail or phone.
  • You can set up custom messages and greetings for all callers.
  • Service location is in UK, Netherlands, Sweden, France, Portugal, USA, Canada, Switzerland, Spain, and Denmark.
  • Third-party integration with Google Drive, Calendar, and Meet.
  • It supports Android, iOS, macOS, and Windows.
  • Unlimited Calling US and Canada.
  • Customer support includes instant chat, FAQs, video tutorials, and e-guides.
👍 Pros 👎 Cons
You can record calls for later reference. It does not offer vanity or toll-free number options.
The fee charges are low for international calling.
It offers a free landline number with no extra charges.
Receiving calls on multiple numbers is easy once you configure the account.

Key Specs:

Voice Mail: Listen to voicemail on an online account or email.
Handsets: Wireless
Types of Services Offered: Metered rates
Pricing: Plans starting at $6 per month.
Free Trial: Yes – 30 days

Link: https://voice.google.com/

6) 1-VoIP – Best Budget-friendly VOIP solution

1-VoIP is a cloud-based residential VoIP phone service provider with low pricing. It partners with Nomorobo to provide innovative and efficient call filtering services. 1-VoIP has an Analog Telephone Adapter (ATA) to connect your device to the internet router.

The Value plan covers basic features, including 500 free minutes in North America and unlimited incoming calls. However, once upgraded, it offers virtual fax, international calling, and different phone numbers.

You can also make unlimited calls to North America and thirty other select countries. 1-VoIP offers call forwarding, accessing voicemails via email attachments, and additional extensions.

1-VoIP

Features:

  • It allows you to reject unknown numbers anonymously and block Robocalls.
  • Custom on-hold music can engage when the user is away from the Phone.
  • The tool can set a simultaneous ring on different devices, so you do not miss important calls.
  • Users can activate the “Do not disturb” mode and send customized messages to any caller.
  • Google Voice has a whitelist to let you receive calls from a specific contacts list.
  • The configurable caller ID can screen calls before starting conversations.
  • It has an auto-attendant that takes messages and direct callers.
  • You can set the wake-up call and schedule a time to begin receiving incoming calls to your device.
  • It supports Android, iOS, macOS, and Windows.
  • Service location is in the USA.
  • Unlimited Calling US and Canada.
  • Customer support includes email, FAQs, and e-guides.
👍 Pros 👎 Cons
It works with all phones with RJ-11 phone cable. It does not support group calling, web-based SMS, or video conferencing.
You can access a digital Softphone to use VoIP anywhere.
1-VoIP offers customer support across email, live chat, and social media platforms.
You can save on incurring costs by restricting the Nationwide plan from making International calling.

Key Specs:

Voice Mail: Listen to voicemail on an online account or email.
Handsets: Wired
Types of Services Offered: Metered rates, SIP Trunking
Pricing: Plans starting at $8.97 a month. 30 Days Money Back Guarantee.
Free Trial: Yes – 30 Days

Link: https://www.1-voip.com/

7) Phone Power – Best for Getting free international minutes

Phone Power is a home phone service that provides broadband telephone services using an on-premises device. The Analog Telephone Adapter (ATA) sits between the internet connection and your devices. Phone Power hardware can also function as a router on its own.

With the basic features, Phone Power offers unlimited calls to cell phones and landline numbers in the USA and Canada. It also lets you use the softphone app to make phone calls from a PC with no extra charges.

Phone Power’s advanced features include call screening, voicemail-to-email, and call waiting. It can view and listen to voicemails through the online portal. Moreover, you get free activation after signing up and free in-network calling to Phone Power network users.

Phone Power

Features:

  • The 3-way conference call can call three people simultaneously.
  • You can make private calls after activating the outbound caller feature.
  • Phone Power makes it easy to route incoming calls to specific destinations.
  • One and two-digit dialing enables users to speed dial the frequently contacted numbers.
  • The operator call block ensures no cellular network usage to minimize outstanding phone bills.
  • You can avoid spam or unwanted calls by using anonymous caller rejection.
  • When you set the “Do Not Disturb” mode, it sends every caller to voicemail.
  • The caller ID lets you see the name and number of the caller.
  • Users can block Robocalls, spam, and telemarketer calls.
  • It offers its VOIP service in USA and Canada.
  • Third-party integration with Microsoft Outlook.
  • It supports Android, iOS, macOS, and Windows.
  • Customer support includes emails, instant chat, and FAQs.
👍 Pros 👎 Cons
Making international calls is free in over 75 countries. The cancellation policy requires you to pay $99, which is very demanding.
Phone Power offers a free second line on a single phone. It has a non-modern mobile and web interface.
Users get to receive an email every time someone calls.
Call logs are available in real-time on your web-based account.

Key Specs:

Voice Mail: Listen to voicemail on the phone or by email.
Handsets: Wired
Types of Services Offered: Metered rates
Pricing: Plans starting at $24.95 a month. 30 Days Money Back Guarantee
Free Trial: No

Link: https://www.phonepower.com/

8) 8×8 – Best for Making international calls

8×8 is VoIP as, a service provider that offers video meetings and Instant messaging. It provides a screen-sharing option and all-in-one communication services on one platform. It is one of the internet phone services that offers HD voice calling capabilities and is accessible from any device or location.

Plans include features like integrated voice and backend analytics for measuring success. It offers call recording, screening, and voicemail transcription. 8×8 also has a contact center that is operational with omnichannel customer engagement. Furthermore, it offers unlimited international calling, lower prices, and shorter contracts.

8x8

Features:

  • It has a speech monitoring feature that detects the most used keywords during conversations.
  • You can customize the caller experience with the auto-attendant functionality.
  • It can forward and transfer calls to another cell phone or landline.
  • 8×8 provides actionable call tracking features for your sales team.
  • The video conferencing can host up to 500 participants.
  • The platform supports call parking and call queues.
  • Users can filter and block Robocalls or telemarketer calls.
  • Third-party integrations with Microsoft Team, HubSpot, Zoho, and Salesforce.
  • 8×8 offers its services in New Zealand, France, Ireland, Australia, Germany, Canada, Netherlands, and 100+ Countries.
  • It supports iOS, Android, macOS, Linux, and Windows.
  • Unlimited Calling US and Canada.
  • Customer support includes an online course, email, instant chat, FAQs, video tutorials, and e-guides.
👍 Pros 👎 Cons
It allows for switching between ongoing chat to video meetings. The user interface is challenging to set up and navigate and set up.
You can personalize the dashboard to manage many phone numbers. Importing contacts from Google to the 8×8 platform is not possible.
8×8 offers team messaging for all tiers.
It has an online chatbot to answer customer questions 24/7.

Key Specs:

Voice Mail: Listen to voicemail on an online account or email.
Handsets: Wireless
Types of Services Offered: Unmetered rates, SIP trunking
Pricing: Plans starting at $15. 25% Discount on Yearly Payment.
Free Trial: Yes – 30 days.

Visit 8×8 >>

9) VoIP.ms – Best For Robust and in-class call control

VoIP.ms is a Canadian residential VoIP provider with a strict bring-your-own-device (BYOD) policy. It helps homes to manage incoming or outgoing calls using call hunting, DID forwarding, and voicemail.

This IP telephony system provides features such as voicemail to email, call waiting, auto-reply, and call parking. In addition to being a self-serve platform in the market. It also offers free porting for local and toll-free DIDs across North America.

With VoIP.ms, you can configure the platform according to your needs, including the ring group and the number of mailboxes. Users can integrate VoIP.ms with Live Agent by connecting a VoIP.ms virtual phone number. You can make one-on-one phone calls, create Interactive Voice Response (IVR) to route calls, and make video calls.

VoIP.ms

Features:

  • Users can play voice prompts and use automatic call distribution to manage high-volume call queues.
  • It provides email notifications if you make API configuration changes, get an emergency call, or change the password.
  • You can create callback entries or redirect incoming calls to different phone numbers.
  • The platform allows you to personalize on-hold music to custom messages or advertisements.
  • VoIP.ms enables you to add a prefix to caller IDs to know who is calling before picking a call.
  • The call monitoring and reporting tracks call activities in real-time via the dashboard.
  • The service blocks unsolicited robocalls and telemarketers to your cell phones.
  • It offers VOIP services in Canada, the USA, and Mexico.
  • It supports Android, iOS, macOS, and Windows.
  • Customer support includes phone, webinars, email, instant chat, FAQs, video tutorials, and e-guides.
👍 Pros 👎 Cons
VoIP.ms offers affordable pricing with no underlying contracts. The pay-as-you-go plan can be costly in the long term.
You can make audio conference calls from toll-free and local numbers. You have to restart the router to re-establish the connection when the service is lost.
It lets you view the call history and send/receive media files.
Users can set up extensions for callers and sequences for recording calls.

Key Specs:

Voice Mail: Listen to voicemail on email or an online account.
Handsets: Wired
Types of Services Offered: Metered rates
Pricing: Plans starting at $0.85 a month.
Free Trial: No

Link: https://www.voip.ms/

10) CallCentric – Best for Low-rate calls to traditional calls.

CallCentric provides residential and business VoIP services across North America. The services are not limited to VoIP phones only, but you can also get VoIP over your mobile devices.

This residential VoIP provider uses an Analog Telephone Adapter (ATA), a broadband internet connection, and an IP Phone. It offers free local numbers allocated for making and receiving unlimited calls. CallCentric home phone service includes browser management, voicemail, call hunting, and fax reception.

CallCentric

Features:

  • Users can redirect calls to voicemail with the ‘Do Not Disturb’ feature when busy.
  • You can simultaneously place calls to three other numbers using the 4-Way calling.
  • It has free directory assistance to help look up any phone number in the US.
  • While on a call, you will receive the number of the person calling via a call waiting ID.
  • You can redial the previously contacted number using the “Last Number Redial” icon.
  • CallCentric can filter spam, and block telemarketer calls with just one click.
  • The simultaneous ring enables incoming calls to ring up to 8 numbers on different devices.
  • Call Centric provides its service in Canada and USA.
  • It supports Android, iOS, macOS, and Windows.
  • Unlimited Calling US and Canada with the North America Unlimited and World Select plan.
  • Customer support includes email, FAQs, and e-guides.
👍 Pros 👎 Cons
Users can easily manage phone book accounts using a speed dial 100. CallCentric charges for set-up fees, and the rates are fixed despite the number of calls you make.
Free high-quality and unlimited in-network phone calls for all CallCentric users.
The system offers extensions for creating sub-accounts on multiple devices.
Users connecting to the service over a Static Internet Protocol Connection get an additional layer of security.

Key Specs:

Voice Mail: Listen to voicemail on an online account, phone, or email.
Handsets: Wireless
Types of Services Offered: Metered rates, SIP trunking
Pricing: Plans starting at $1.95 a month.
Free Trial: No

Link: https://www.callcentric.com/

FAQs

❓ What is the best VoIP service for the home?

Below are the best VoIP services for home

👉 What to look for in VoIP service for home?

Here are some factors to consider when choosing the best internet phone service.

  • Voice Mail: This service in residential VoIP providers is critical when you are away from the phone and can’t accept calls. Voice mail can answer phone calls and prompt callers to leave a voice message. It can also send a message to a recipient’s mailbox rather than calling.
  • Handsets: Using handsets is critical when working remotely at home. There are wireless and wired handsets with versatility and improvements to call quality. Depending on mobility, consider using the wired system. They offer a physical network connection to give high internet speeds and better audio quality.
  • Cost Structure: Cost is one of the critical aspects when selecting residential VoIP providers. It can save money on telephony if the provider includes lower subscription fees or free calls. When comparing prices, look into the IP phone costs, contract commitments, and set-up fees.
  • Customer Support: You will depend on a customer support team with swift phone responses 24 hours a day. Therefore, go for a service provider that provides the best dependability.
  • User Experience: A residential VoIP service should offer a quality home phone service. You should be able to customize the system and make changes without any technical issues. You can also read the user reviews to learn about the pros and cons.
  • VoIP Features: Home phone VoIP service should offer features that traditional landline phone service does not provide. You should access call recording, voicemail, call forwarding, on-hold music, and conference calling.
  • Area Code: VoIP services for home should offer a local number that can benefit domestic and area-based businesses. It helps you to reduce long-distance call rates when calling from domestic lines.
  • Scalability: The residential VoIP service should be able to make scaling simple. It should be able to accommodate multiple offices and users on a single system without paying extra fees.
  • Integrations: The best VoIP home phone service should work with other third-party services or apps. Otherwise, you will have to re-create business data or transfer them from one application to another.
  • Security: Ensure that the VoIP phone service providers can protect data and client confidentiality. The security protocols and data encryption are critical to ensure all information is safe.

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