8 Best Residential VoIP Phone Service Providers (2025)

VoIP service for home, also known as residential VoIP, is an Internet-based communication solution for homes. Unlike the Plain Old Telephone System (POTS), it uses the home internet connection to route calls.

Residential VoIP services differ from landlines or mobile phone connections. They are cheaper, and you can set them up within minutes due to their plug-and-play systems. It allows you to port your number into the new phone service without getting a new one. Some services allow you to your existing telephone to make and receive calls.

Moreover, set up a redirection service between the telephone network and internet cable during an internet outage. The core features of the best internet phone services include three-way calling, voicemail, 911 support, caller ID, and call waiting.

With 120 hours spent researching 45+ Best VoIP Service for Home, I am bringing you a trusted, comprehensive guide to top options, featuring both free and paid VoIP services. This credible, insightful article offers an in-depth look at essential features, pros, cons, and pricing. Read the entire article to discover exclusive information on finding the best VoIP for your needs.
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Best VoIP Service for Home: Top Residential Phone Providers

#1 Top Pick

Nextiva

Nextiva

✔️ Free Trial: 30 Days

✔️ Contracts: No Contracts

✔️ Robocall Blocking: Available

✔️ Type: Software

Get Free

#2 Best Overall

Zoom

Zoom

✔️ Free Trial: 30 Days

✔️ Contracts: No Contracts

✔️ Robocall Blocking: Available

✔️ Type: Software

Get Free


Ooma Telo

Ooma Telo

✔️ Free Trial: 30 Days

✔️ Contracts: No Contracts

✔️ Robocall Blocking: Available

✔️ Type: Hardware

Get Free


VoIP.ms

VoIP.ms

✔️ Free Trial: 30 Days

✔️ Contracts: No Contracts

✔️ Robocall Blocking: Available

✔️ Type: Hardware

Get Free

1) Nextiva

Best All-in-one business communications provider

Nextiva has been great for my communication needs, offering VoIP services that suit both large and small companies. I found it helpful to set up a cloud-based contact center, which allows easy handling of outbound and inbound calls. During my research, I noticed it works well for campaigns, making it ideal for companies of any size.

This app provides both local and international numbers, and you can automatically get feedback from your clients. All your communication and data can be managed centrally, and you can track a customer’s interaction with your business.

Nextiva

Features:

  • Caller Information Display: Instantly provides caller information, helping to personalize interactions with customers effectively. I find it useful for enhancing customer engagement.
  • Automated Feedback Collection: Automatically gathers client feedback, offering insights into customer satisfaction and potential improvements.
  • Centralized Communication Management: Manages all communication and data in one central place, simplifying access and organization.
  • Notifications & Tracking: Sends instant alerts for missed calls and messages and enables tracking of customer interactions for better engagement.
  • Robocall Blocking & Local Numbers: Blocks robocalls from your contact list and provides local numbers for Canada, the UK, and the US.
  • Voicemail & Support Options: Access voicemail via phone or email, with extensive support through chat, webinars, and phone.

Pros

  • I find its pre-built templates ideal for consistent branding
  • Automatically send surveys to clients after every interaction.
  • The system sets reminders so you do not forget tasks.
  • Nextiva offers unlimited audio conference calling with up to 40 participants

Cons

  • I experience frequent crashes with the Nextiva app on my device

Pricing:

  • Free Trial: 7 Days
  • Price: Plan start at $20 per month.

Visit Nextiva >>

7-Days Free Trial


2) Zoom

Best for Making international calls

Zoom brings simplicity and efficiency to home VoIP with clear call quality and versatile features. I appreciate how it offers seamless integration with my devices, so staying connected is easy. From HD audio to reliable video calls, Zoom provides the flexibility I need for residential communication, making it one of the top choices for home VoIP service in 2024.


Zoom

Features:

  • Data Management: You can organize contacts and manage calls efficiently in one interface.
  • HD Audio and Video Quality: Offers crystal-clear audio and video for seamless communication.
  • Screen Sharing: You can easily share your screen for interactive collaboration.
  • Call Encryption: Protects privacy by encrypting VoIP calls with advanced security protocols. I could access secure calls, enhancing my experience.
  • Virtual Backgrounds: Provides customizable virtual backgrounds for a professional-looking environment.
  • Multi-Device Support: Allows access from mobile, tablet, or desktop for flexible usage.
    Meeting Recordings: Enables recording calls for future reference and sharing purposes.

Pros

  • Reliable call quality and clear audio enhance home VoIP experience
  • Easy-to-navigate interface makes setting up calls simple for users
  • It allowed me to connect seamlessly with family across different locations
  • Integrated screen sharing improves communication clarity and efficiency

Cons

  • I received delayed notifications for call reminders, affecting my punctuality
  • Customer support response times could improve for urgent needs

Pricing:

  • Free Trial: 30 Days
  • Price: Request a free quote from sales.

Visit Zoom >>

30-Days Free Trial


3) Ooma Telo

Best for Less tech-savvy people

Ooma Telo has been awesome for home VoIP needs, providing one of the best internet phone services. I connected it directly to my router, which worked well. I advise it for call features like three-way calling, voicemail, and call forwarding. It offered me affordable rates for international calls, plus free US calls. I discovered the answering machine feature useful, and the added security tools are ideal for connected homes, making Ooma Telo a great option.

Ooma Telo can run over a Wi-Fi connection or on a mobile network. It comes with a Telo device that plugs into the broadband router and connects the existing landline phones. If there is no Analog Telephone Adapter (ATA), you can port the existing phone number over the Ooma software.

Ooma

Features:

  • Video Conferencing: Engage in seamless video conferencing with up to 25 participants, ideal for family gatherings or meetings.
  • Call Management: Automatically blocks robocalls and spam, forwards calls when the internet is down, and ensures uninterrupted connectivity, helping you avoid unnecessary interruptions.
  • Multi-Ring & Missed Call Alerts: Ooma Telo enables multiple devices to ring simultaneously and provides real-time missed call alerts, so you do not miss important calls. I find this feature invaluable for staying reachable.
  • Secure Voicemail Access: Offers password-protected voicemail via a private extension, providing enhanced privacy on sensitive calls.
  • Caller ID & Integration: Displays caller names, even for unknown contacts, and integrates with Google Home and Amazon Echo for a connected smart home experience.
  • Cross-Platform Compatibility: Supports Android, iOS, macOS, and Windows, giving you versatile access across multiple devices.
  • Unlimited Calling: The premier plan includes unlimited calls within the US and Canada, perfect for extensive communication needs.

Pros

  • I can make free, high-quality Ooma-to-Ooma calls anywhere in the world
  • It offers free mobile minutes and unlimited SMS, with lower pricing plans to meet your budget.
  • The Telo device is compatible with all landline phones and is easy to set up.
  • Ooma Telo provides 24/7 live customer support.

Cons

  • I need an extra Wi-Fi adapter for wireless calls
  • The phone service has limited reporting and analytics capabilities.

Pricing:

  • Free Trial: 30 Days
  • Price: Request a free quote from sales.

Visit Ooma Telo >>

30-Day Money-back Gaurantee


4) VoIP.ms

Best For Robust and in-class call control

VoIP.ms is an ideal choice for Canadian residential VoIP needs, and I found it easy to set up with its bring-your-own-device policy. It allowed me to manage calls with tools like call hunting and DID forwarding. I particularly appreciate the voicemail to email feature, which is essential for quick follow-ups. I recommend it for free porting across North America, making it a top-notch choice for self-service VoIP.

With VoIP.ms, you can configure the platform according to your needs, including the ring group and the number of mailboxes. Users can integrate VoIP.ms with Live Agent by connecting a VoIP.ms virtual phone number. You can make one-on-one phone calls, create Interactive Voice Response (IVR) to route calls, and make video calls.

VoIP.ms

Features:

  • Queue Management & Call Distribution: Plays voice prompts and uses automatic call distribution to efficiently manage high call volumes. This feature helps me keep calls organized during busy times.
  • Personalized On-Hold Content: Allows custom on-hold music or advertisements to enhance caller experience, perfect for brand consistency.
  • Call Monitoring & Reporting: Tracks call activities in real-time through a dashboard, enabling better management and insights into call patterns.
  • Caller ID & Blocking: Add prefixes to caller IDs for easy identification, while blocking unsolicited robocalls and telemarketers to avoid disturbances.
  • Cross-Platform & Coverage: Supports Android, iOS, macOS, and Windows, with services available in Canada, the USA, and Mexico.
  • Voicemail & Support Options: Access voicemail via email or online account, with comprehensive support through phone, chat, FAQs, and tutorials.

Pros

  • I enjoy flexible, affordable pricing with no long-term commitment
  • You can make audio conference calls from toll-free and local numbers.
  • It lets you view the call history and send/receive media files.
  • Users can set up extensions for callers and sequences for recording calls.

Cons

  • I notice pay-as-you-go costs add up long term
  • You have to restart the router to re-establish the connection when the service is lost.

Pricing:

  • Free Trial: 30 Days
  • Price: Plan start at 0.85/month (Per voice number).

Visit VoIP.ms >>


5) RingCentral

Best for Its advanced home phone service

RingCentral provided me with an ideal cloud-based communication tool. I found it useful for handling faxes and calls with its mobile and desktop apps. During my research, I discovered the unlimited USA calls on the basic plan, which is essential for my needs. I particularly liked its smart messaging interface and reliable call-forwarding feature, making RingCentral a top-notch VoIP choice.

Furthermore, you can upgrade to the Standard plan to access team messaging and share documents via chats. It provides multiple extensions and a company directory. You also get integrations with other programs, manage tasks, and send unlimited internet fax.

VoIP.ms

Features:

  • Greetings & Customization: Custom and automatic greetings allow you to answer every call professionally, enhancing caller experience. I find this feature invaluable for setting a polished first impression.
  • Video Conferencing: Host video conferences with up to 200 participants, making it great for large team meetings and events.
  • Call Engagement & Management: On-hold music entertains callers, while multi-level auto attendant personalizes their experience, which is ideal for seamless engagement.
  • Transcription & Alerts: The voice AI transcribes voicemails to text in real-time, and instant notifications alert you to missed calls.
  • Detailed Performance Analytics: Provides call metrics by location, day, and time, allowing precise tracking and monitoring of call performance.
  • Robocall Blocking & Integrations: Easily block robocalls from your contact list, with integrations across Microsoft Teams, Salesforce, Google Workspace, and more.
  • Cross-Platform & Global Support: Compatible with Android, iOS, macOS, Linux, and Windows, and serves over 30 countries, including the USA and Canada.
  • Calling & Customer Support: Includes unlimited calls within the US and Canada, with 24/7 support options via phone, email, webinars, and e-guides.

Pros

  • I can record calls, which helps me with future reference
  • Call routing and number porting are simple through the RingCentral account.
  • The software offers HD audio and video quality.
  • Call logs make it easy to record all incoming faxes and calls.

Cons

  • It takes longer for customer support to solve my issues
  • RingCentral is complex to use and is more expensive compared to other VoIP providers.

Pricing:

  • Free Trial: 15 Days
  • Price: Plan start at $20 per month.

Visit RingCentral >>

15-Days Free Trial


6) Axvoice

Best for Making local calls

Axvoice is a reliable VoIP phone service for home and small businesses. I could set it up quickly with its device, which connects directly to my router and VoIP phone. I particularly liked its support for toll-free numbers, making both local and international calling simple. According to my research, the plans include unlimited internet calls, and the call redirection feature is a great option if the internet ever goes down.

AXvoice offers the cheapest VoIP service for a home for USA and Canada with its pay-as-you-go solutions for outgoing calls. The residential plans offer many advanced features that include logs, audio-to-text, call filters, and voicemails that are manageable via email.

Axvoice

Features:

  • Call Forwarding & Simultaneous Ring: Redirects calls to another cell or landline, with simultaneous ringing on three devices for reliable connectivity.
  • Caller ID & Blacklist Functionality: Displays caller names and numbers for easy identification, with a blacklist feature to block specific callers.
  • On-Hold Music & Custom Messaging: Engages callers with on-hold music and custom “Do Not Disturb” messages, enhancing caller experience.
  • Three-Way Calling: Adds a third participant to active calls, facilitating quick discussions without disconnection and ensuring seamless communication.
  • Cross-Platform & Calling: Compatible with Android and iOS, offering unlimited calls within the US and Canada, perfect for frequent communication.
  • Voicemail & Support Options: I can listen to voicemail through my online account or email, with support available via email, FAQs, and ticket submissions.

Pros

  • I enjoy using the Softphone app on any cell phone
  • It offers “Bring your own device (BYOD) support” to help set up an unlocked VoIP device.
  • The AXvoice hardware is free of charge.
  • This tool offers free unlimited calls to other AXvoice numbers.

Cons

  • International calls are quite costly for me
  • AXvoice does not offer any CRM integration.

Pricing:

  • Free Trial: No
  • Price: Plan start at 4.99/month (Per voice number).

Visit Axvoice >>


7) Google Voice

Best for Local virtual numbers

Google Voice offered me a free and flexible home phone service, perfect for residential needs. I particularly appreciate that it allows calls and messages on both mobile and landlines. During my analysis, I noticed its free calls within select countries and the simple setup over Wi-Fi. It has been ideal for users with a single number.

Once upgraded, you can access more services for home, including an additional nine users. Google Voice lets you transcribe voicemail, download files, make unlimited calls, and send unlimited texts.

Google Voice

Features:

  • Voice AI & Call Screening: Uses voice AI to block robocalls, filter unwanted calls, and screen caller names before ringing. This helps me avoid interruptions and prioritize important calls.
  • Real-Time Data Reporting: Tracks call logs and durations through real-time reporting, providing insights for better call management.
  • Conference & Call Routing: Hosts conference calls with up to four participants and routes calls to specific voicemail or phones.
  • Greetings & Contact Management: Offers customizable greetings for all callers, with an address book for effective contact organization.
  • Integration & Cross-Platform Support: Integrates with Google Drive, Calendar, and Meet, and is compatible with Android, iOS, macOS, and Windows.
  • Voicemail & Support Options: I can listen to voicemail on my online account or email, with support through chat, FAQs, and tutorials.

Pros

  • Recording calls for future reference is convenient for me
  • The fee charges are low for international calling.
  • It offers a free landline number with no extra charges.
  • Receiving calls on multiple numbers is easy once you configure the account.

Cons

  • Vanity and toll-free numbers are not available for me

Pricing:

  • Free Trial: 30 Days
  • Price: Plan start at 10/month (Per user).

Visit Google Voice >>


8) 1-VoIP

Best Budget-friendly VOIP solution

1-VoIP stands out as an affordable residential VoIP phone service provider. I found it helpful to have advanced call filtering, thanks to its partnership with Nomorobo. In my experience, the Analog Telephone Adapter (ATA) makes it easy to connect to the router, which is great for seamless calls at home.

You can also make unlimited calls to North America and thirty other select countries. 1-VoIP offers call forwarding, accessing voicemails via email attachments, and additional extensions.

1-VoIP

Features:

  • Robocall & Caller Screening: Blocks robocalls and screens unknown numbers, allowing only specific contacts to reach you. This feature helps me avoid unnecessary calls and focus on the important ones.
  • On-Hold Music & DND Mode: Engages callers with custom on-hold music and lets you send personalized messages while in “Do Not Disturb” mode.
  • Simultaneous Ring & Auto-Attendant: Rings multiple devices simultaneously to prevent missed calls and uses an auto-attendant to manage messages and direct callers.
  • Configurable Caller ID & Wake-Up Scheduling: Screens incoming calls through customizable caller ID and allows scheduling to start receiving calls at specific times.
  • Cross-Platform & Regional Availability: Compatible with Android, iOS, macOS, and Windows, with service coverage across the USA.
  • Voicemail Access & Support Options: I can listen to voicemail on my online account or email, with support through email, FAQs, and e-guides.

Pros

  • I can use it with any phone that has an RJ-11 cable
  • You can access a digital Softphone to use VoIP anywhere.
  • 1-VoIP offers customer support across email, live chat, and social media platforms.
  • You can save on incurring costs by restricting the Nationwide plan from making International calling.

Cons

  • I cannot access group calling, SMS, or video conferencing

Pricing:

  • Free Trial: 30 Days
  • Price: Plan start at $8.97/month (Per user).

Visit 1-VoIP >>

What to look for in VoIP service for home?

Here are some factors to consider when choosing the best internet phone service for home.

  • Voice Mail: This service in residential VoIP providers is critical when you are away from the phone and can’t accept calls. Voice mail can answer phone calls and prompt callers to leave a voice message. It can also send a message to a recipient’s mailbox rather than calling.
  • Handsets: Using handsets is critical when working remotely at home. There are wireless and wired handsets with versatility and improvements to call quality. Depending on mobility, consider using the wired system. They offer a physical network connection to give high internet speeds and better audio quality.
  • Cost Structure: Cost is one of the critical aspects when selecting residential VoIP providers. It can save money on telephony if the provider includes lower subscription fees or free calls. When comparing prices, look into the IP phone costs, contract commitments, and set-up fees.
  • User Experience: A residential VoIP service should offer a quality home phone service. You should be able to customize the system and make changes without any technical issues. You can also read the user reviews to learn about the pros and cons.
  • VoIP Features: Home phone VoIP service should offer features that traditional landline phone service does not provide. You should access call recording, voicemail, call forwarding, on-hold music, and conference calling.
  • Area Code: VoIP for home services should provide a local number to benefit domestic and area-based businesses. It helps you to reduce long-distance call rates when calling from domestic lines.
  • Scalability: The residential VoIP service should be able to make scaling simple. It should be able to accommodate multiple offices and users on a single system without paying extra fees.
  • Integrations: The best VoIP home phone service should work with other third-party services or apps. Otherwise, you will have to re-create business data or transfer them from one application to another.

How Did We Choose Best VoIP Service for Home?

Choose Right VOIP Services for Home

At Guru99, our commitment to credibility ensures accurate, objective, and reliable information. We dedicate over 120 hours to researching 45+ of the best VoIP services for home, presenting a comprehensive guide with both free and paid options. Choosing the right VoIP service can enhance communication and reduce costs, and this thoughtfully curated selection highlights critical factors tailored to your needs. Read on to discover exclusive insights on finding the best VoIP solution for your home.

  • Reliability: Ensured stable and clear calls by selecting providers with consistent performance according to user reviews.
  • Ease of Use: Chose user-friendly interfaces to make setup and navigation simpler, especially for non-tech users.
  • Affordability: Considered competitive pricing options that are great for home budgets without compromising quality.
  • Feature Range: Included providers with essential and advanced features, such as voicemail and call forwarding.
  • Customer Support: Looked for responsive support teams, helpful to solve issues efficiently if needed.
  • Security: Selected services with top security protocols to ensure safe and private communications.
  • Device Compatibility: Made sure services work on multiple devices, perfect for flexibility in a home setup.

Verdict:

In this review, you encountered some of the most popular VoIP services for home. To aid your final choice, I have compiled this verdict.

  • Nextiva is an excellent option for versatile residential use, offering secure communications and advanced VoIP features.
  • Zoom is an ideal solution for global connectivity with reliable international calling options and excellent customer service.
  • Ooma Telo providing one of the best internet phone services. It comes with a Telo device that plugs into the broadband router and connects the existing landline phones.