11 BEST Text SMS Apps for Business (2024)

Best SMS App for Business

Bulk SMS Apps offer a competitive advantage to businesses that seek to expand their marketing channels. These services send out bulk text messages to your customers. Businesses also use these tools to make announcements about special discounts and deals.

The standard feature of any SMS App for business is a dedicated phone number that customers would text a keyword to engage the business. The service also allows other features like two-way texting, text forwarding, auto-reply, etc.

We have researched over 50+ tools and compared them based on features like Text Forwarding, SMS credits, Integration, supported platforms, and automation for sending SMS messages.
Read more…

Top Pick
Mobile Text Alerts

Mobile Text Alerts is an online SMS platform and REST API that lets you get started with sending mass texts in 5 minutes or less – no hassle or complicated setup necessary. SMS and MMS capabilities, so you can engage your audience with images

Visit Mobile Text Alerts

Best Text SMS (Messages) Apps for Business: Top Picks!

Name Free Trial Text Forwarding 2 Way Texting SMS Keywords Link
Mobile Text Alerts 14-Days Free Trial (No Credit Card Required) Yes Yes Yes Learn More
EZTexting 14-Days Free Trial Yes Yes Yes Learn More
Textedly 14-Days Free Trial (No Credit Card Required Yes Yes Yes Learn More
TextLine 14-Days Free Trial (No Credit Card Required) No Yes Yes Learn More
SlickText 14-Days Free Trial (No Credit Card Required) Yes Yes Yes Learn More
Brevo 14-Days Free Trial (No Credit Card Required) Yes Yes Yes Learn More
Expert Advice:
krishna Rungta

Consider the countries and carriers supported by the Text marketing tool you choose. Ideally, the SMS app provider to support the countries where the majority of users reside.

1) Mobile Text Alerts

Easiest to Use SMS Service with API

Throughout the appraisal process, I particularly appreciated how Mobile Text Alerts made it easy to manage mass communication. Experience uninterrupted communication even with a high volume of messages. This platform is the answer.

The intuitive platform and HTTP client-compatible API make managing your messages a breeze. Enjoy automated reply options, drip campaign capabilities, and delivery status reporting. Plus, get all the help you need as you go about your texting efforts with live chat support, robust support & API documentation, and a FREE 1-on-1 video consultation.

#1
Mobile Text Alerts
5.0

Integration: Zapier, Wordpress, Salesforce, Hubspot etc.

Included SMS: 50 Credit

Text Forwarding: Yes

Free Trial: 14-Day Free Trial (No Credit Card Required)

Visit Mobile Text Alerts

Features:

  • Automation: You can let the system handle the work automatically
  • Reports and analytics: It can monitor your texting campaigns to evaluate ways to improve
  • SMS and MMS capabilities: I could engage my audience with images.
  • Multiple opt-in methods: It includes text-to-join, QR codes, and customizable web forms, so you can give people an easy way to join your text list
  • Message scheduling: You are not tied down to specific times and dates.
  • 2-way messaging inbox: I found it convenient as it has 1-on-1 messaging that I could use with my subscribers.
  • Contact grouping: It lets you organize your list to send more relevant (and effective) messages
  • Unlimited users: I could accommodate as many members as I wanted from my team. 

Pros

  • Desktop, mobile app, and REST API capabilities
  • I found it easy to set up with robust documentation
  • Friendly, available customer support & live 1-on-1 consultation
  • Delivery reporting.
  • Intuitive dashboard
  • No carrier fees

Cons

  • Most of the 1,000s of integrations are handled via Zapier.com
  • While I find the basic features easy to use, I might miss more advanced features if I’m not aware of them.

Pricing:

  • Pricing: Plans start at $19/month. A 25% discount is available on annual plans.
  • Free Trial/Refund: 14-day free trial (no credit card required) and 30-day money-back guarantee on all purchases

Visit Mobile Text Alerts

14-Days Free Trial (No Credit Card Required)


2) EZTexting

Best Overall Business SMS provider

I recommend EZTexting for any business that needs to communicate with a large mobile customer base efficiently. You can go beyond sending messages – get responses! Leverage this platform’s automated text replies to connect with customers.

The SMS API platform integration makes EZTexting dynamic for business owners. Users can use their existing sales portals and ERP (enterprise resource planning) system to launch campaigns and keep track of conversions.

#2
EZTexting
4.9

Integration: Hubspot, Constant Contact, etc.

Included SMS: 200 Credit

Text Forwarding: Yes

Free Trial: 14 Days Free Trial (No Credit Card Required)

Visit EZTexting

Features:

  • Recurring Communication: It provides the option to send recurring messages.
  • Poll Setup: Gives you the ability to set up polls.
  • Message Customization: The app allowed me to customize messages based on a customer’s profile.
  • Automated Interactions: The automatic marketing features include replies to customers when they reply, URL shortening, and transactional SMS.
  • Analytics Tracking: Provides SMS Analytics on texts sent, messages received, engagement spikes, click-through rates (CTRs), and campaign reports.
  • Technical Integration: It supports APIs for developers, MMS Photo Library, 2-Way SMS, Text Forwarding, and Auto Replies.
  • Platform Support: Android and iOS.
  • SMS Credits Included: 200 Credit.
  • App Integrations: Hubspot, Constant Contact, Mailchimp, and Zapier.
  • Advanced Text Forwarding: I find the text forwarding feature especially useful for staying informed.
  • Customer Support: Chat and Contact Form.

Pros

  • High variety of Bulk SMS options
  • Easy to set up
  • It offered me with Dedicated Short Codes
  • You can conduct drip campaigns

Cons

  • The cost will increase as the volume of customers increases
  • It didn’t allow me to segment customers into categories.

Pricing:

  • Pricing: Plans start at $24 a month. 16% Discount on Yearly Payment.
  • Free Trial: 14 Days Free Trial (No Credit Card Required)

Visit EZTexting >>

14-Days Free Trial (No Credit Card Required)


3) Textedly

Best for Unlimited subscriber limit

During the period of my review, I particularly liked how Textedly offers a user-friendly web interface for SMS campaign management and analytics. Proven by its use at Walmart and GoDaddy, this tool delivers the communication reliability and efficiency businesses demand.

It has an easy-to-use platform that can be managed on the web or through an app. You can initiate campaigns conveniently from your phone. Campaigns can capture an unlimited number of new subscribers.

#3
Textedly
4.8

Integration: Slack, Salesforce, HubSpot, Zapier, etc.

Included SMS: 50 Credit

Text Forwarding: Yes

Free Trial: 14 Days Free Trial (No Credit Card Required)

Visit Textedly

Features:

  • Pricing Flexibility: It offered me with a variety of pricing tiers based on volume needs.
  • Enhanced Messaging: Businesses benefit from free incoming messages and extended message length.
  • Intelligent Interactions: The platform’s AI intuitively creates conversations as customers reply.
  • Developer Support: It supports API, 2-Way SMS, MMS Photo Library, Text Forwarding, and Auto Replies.
  • Detailed Analytics: Providing SMS analytics on timestamps, activity feeds, user history, graphs, and metrics.
  • Mobile Compatibility: Android and iOS.
  • Initial Credit Offering: 50 credits.
  • Extensive Integrations: Integration includes Slack, Salesforce, and more for versatile functionality.
  • Efficient Text Routing: I really value the ability to automatically forward texts.
  • Customer Support: Customer Support includes Contact Form, Chat, Phone, and Email.

Pros

  • Unlimited subscriber limit
  • Intelligent automated responses
  • I received a dedicated toll-free phone number.
  • It offers easy Online documentation and training

Cons

  • Limited integration apps
  • I find the pricing matrix complex.

Pricing:

  • Pricing: Plans start at $24 per month.
  • Free Trial: 14 Days Free Trial (No Credit Card Required)

Visit Textedly >>

14-Days Free Trial (No Credit Card Required)


4) TextLine

Best for sending one-way and two-way messages

As I evaluated TextLine, I particularly appreciated its capability to handle one-way and two-way messaging. The option for customers to opt-in and the flexibility of message types are particularly helpful for enhancing interaction.

TextLine also offers several features that you can use to automate your communication with customers, including automated responses, message templates, and Bulk messaging. It also provides access to take payments of all types using the platform.

#4
TextLine
4.7

Integration: CDK Global, EDGE, DENTRIX, etc.

Included SMS: 50 Credit

Text Forwarding: No

Free Trial: 14 Days Free Trial (No Credit Card Required)

Visit TextLine

Features:

  • Enhanced Communication Tools: The app offers custom messaging templates, call-to-text, and chat widgets for websites.
  • Customer Database Management: It includes a customer database.
  • Advanced Analytics: It provided me with analytics features where my team could manage communication with customers.
  • SMS Marketing: The SMS marketing features are vast, including segmentation capabilities and text campaigning.
  • Developer and Multimedia Support: It supports API, MMS Photo Library, 2-Way SMS, and Auto Replies.
  • Reputation Management: Features instant capture of online reviews, automated review invitations, and customized branding.
  • Platform Compatibility: Android and iOS.
  • Included Credits: 50 credits.
  • Extensive Integrations: I could integrate it with CDK Global, EDGE, DENTRIX, and more.
  • Text Forwarding Feature: I appreciate that this app does not include text forwarding.
  • Customer Support: Customer Support: Chat and Email.

Pros

  • It offers 24/7 support
  • I liked its simple Payment Gateway
  • Real-time communication with customers
  • Easy API Integration

Cons

  • Facebook/Google account requirement for customers to leave reviews
  • I experienced delayed push notifications due to a stability issue.

Pricing:

  • Pricing: Plans start at $59.97 a month.
  • Free Trial: 14 Days Free Trial (No Credit Card Required)

Visit TextLine >>

14-Days Free Trial (No Credit Card Required)


5) SlickText

Best for its SMS marketing and communication program

In the course of my review, I checked SlickText and found that it offers the best of simplicity and capability in the realm of SMS tools. The online guides provided me with an easy account setup, making it all you need to get started quickly.

Tier pricing is based on the volume of texts to be sent monthly. All plans come with unlimited contacts and free incoming messaging.

#5
SlickText
4.6

Integration: Salesforce, zapier, ActiveCampaign, etc.

Included SMS: 50 Credit

Text Forwarding: Yes

Free Trial: 14 Days Free Trial (No Credit Card Required)

Visit SlickText

Features:

  • Targeted Campaigns: You can specialize your campaigns, such as for birthdays or collecting survey answers.
  • Advanced Messaging Options: It offers MMS messaging, text to a landline, and opt-in services.
  • Website Integration: I could embed Slick Text on my website to pop up questions and capture customer information.
  • Developer Support: It offers API for developers, MMS Photo Library, 2-Way SMS, Text Forwarding, and Auto Replies.
  • SMS Marketing Program: Provides SMS marketing and communication program.
  • Marketing Automation: I received automatic marketing features like Picture messaging, Personalization, Automated workflow, etc.
  • Mobile Platform Support: Android and iOS.
  • Initial SMS Credits: 50 credits.
  • Integration Capabilities: Integration with Salesforce, Zapier, Mailchimp, and more for enhanced functionality.
  • Text Forwarding Capability: I find the text forwarding feature incredibly handy for staying connected.
  • Customer Support: Customer Support includes Chat, Contact Form, Email, and Phone.

Pros

  • Free incoming messaging
  • High integration compatibility
  • It has an autoresponder feature, which keeps customers in the know.

Cons

  • Numerous pricing tiers
  • I find the analytics reporting difficult.

Pricing:

  • Pricing: Plans start at $29 a month.
  • Free Trial: 14 Days Free Trial (No Credit Card Required)

Visit SlickText >>

14-Days Free Trial (No Credit Card Required)


6) Brevo

Best for message tracking and reporting

I particularly liked how Brevo serves as an all-in-one platform for digital marketing and text messaging. The comprehensive services from Brevo include CRM integration, email marketing, and chat integration. It also manages email and social media test message marketing campaigns.

Brevo

Features:

  • Campaign Testing: I could test multiple campaign versions to determine the most effective one.
  • Advanced Messaging Automation: It offers automation, targeted messaging, and the ability to capture customer information.
  • App Integration: I could integrate it with other apps and CRMs.
  • Real-Time Analytics: You can run reports using real-time tracking and reporting.
  • Developer Support: It supports APIs for developers, MMS Photo Libraries, Text Forwarding, and Auto Replies.
  • Comprehensive Marketing Tools: Automatic marketing features include Email Marketing, CRM, Marketing Automation, and more.
  • Mobile Platform Compatibility: Android and iOS.
  • Extensive Integration Options: Integration includes Outfunnel, WordPress, WooCommerce, Shopify, and many others.
  • Text Forwarding Feature: I really appreciate being able to forward texts automatically.
  • Customer Support: Contact Form.

Pros

  • One of the best tools for full-range digital marketing
  • Free plan on the pricing tier
  • I liked its A/B testing capability
  • Easy Facebook ads integration.
  • It offered me with real-time chat feature

Cons

  • Lack of templates
  • I find it hard to manage the analytics reporting.

Pricing:

  • Pricing: Request a Quote from Sales
  • Free Trial: Lifetime Free Basic Plan

Visit Brevo >>

Lifetime Free Basic Plan


7) Text Magic

Best for Quick Setup

During my analysis, I checked how Text Magic operates and was impressed by its straightforward approach to business communications. It offers effortless texting, no matter the format, and efficient management of one-way blasts and interactive conversations.

This tool offers a fast setup, so you can begin sending messages within minutes of setup. It offers a prepaid pricing structure that gives you control of all the costs. This simple platform allows you to communicate with customers online or in the app.

Text Magic

Features:

  • Extensive App Integration: It integrates with over 5000 apps and is a dynamic Bulk SMS service provider.
  • Contact Management: You can upload existing contact lists through your app or online.
  • Message Scheduling: I could schedule text messages, and Mail merge SMS and templates.
  • Cost-Effective Communication: Businesses can reply to customers at no charge.
  • Advanced Analytics: It offers analytics features like long text messages and SMS distribution lists.
  • Developer and Media Support: It offers API for developers, MMS Photo Library, 2-Way SMS, Text Forwarding, and Auto Replies.
  • Automated Marketing Tools: This tool provides many auto SMS marketing features, including secure messaging and reporting.
  • Mobile Compatibility: Android and iOS.
  • Diverse Integrations: Integration with Facebook Lead Ads, Google Sheets, Slack, and Mailchimp, among others.
  • Text Forwarding Capability: I find the text forwarding feature incredibly useful for staying informed.
  • Customer Support: Customer Support includes Chat, Contact Form, Email, and Phone.

Pros

  • I found it quite user-friendly and easy to setup
  • Virtual Toll-Free Numbers Included
  • Apps send notifications to customer service teams to encourage timely engagement with customers.

Cons

  • Pay-per-message pricing does not benefit high-volume businesses
  • Texting-only applications, no web chat function

Pricing:

  • Pricing: Request a Quote from Sales
  • Free Trial: 30 Days Free Trial (No Credit Card Required)

Visit Text Magic >>

30-Days Free Trial (No Credit Card Required)


8) SimpleTexting

Best For its Cost-effectiveness

As I evaluated SimpleTexting, I was impressed by its ability to facilitate text messaging between businesses and customers or teams. It is great for businesses looking to integrate Bulk SMS with their existing CRM and email systems.

SimpleTexting offers five tiers, each providing a quota for monthly messages. You will get a dedicated account manager with their enterprise service for those sending more than 50,000 messages monthly.

#8
SimpleTexting
4.5

Integration: Salesforce, Zapier, Mailchimp, HubSpot, etc.

Included SMS: 500 Credit

Text Forwarding: Yes

Free Trial: 14 Days Free Trial (No Credit Card Required)

Visit SimpleTexting

Features:

  • Comprehensive Communication Platform: It includes a web-based interface and a mobile app with group messaging, contact management, and analytics.
  • Unlimited SMS & Dedicated Number: I received unlimited incoming SMS messages and a free dedicated phone number.
  • Marketing Tools: Keywords and shortcodes are included for SMS marketing campaigns.
  • Advanced App Integration: Higher plans feature advanced integration capabilities with over 400 apps.
  • Opt-In Features: Customers can opt-in to texting online.
  • Flexible Pricing: SimpleTexting uses a sliding scale to determine pricing based on required credits.
  • SMS Analytics: I liked its SMS analytics features, such as click-throughs, delivery, and subscriber growth.
  • Developer Support: It offers API for developers, MMS Photo Library, 2-Way SMS, Text Forwarding, and Auto Replies.
  • Automated Messaging Options: Offers automatic birthday texts, recurring campaigns, triggers, push notifications, and more.
  • Mobile Platform Compatibility: Android and iOS.
  • Included SMS Credits: 500 credits.
  • Comprehensive Integrations: Integration includes Salesforce, Zapier, and many more.
  • Text Forwarding Capability: I really appreciate being able to forward texts automatically.
  • Customer Support: Customer Support includes Chat and Phone.

Pros

  • Low Pricing on Entry-level Plans
  • Free Incoming Messages
  • Rollover Credits
  • I could easily set up campaigns

Cons

  • Does not offer a free plan
  • I have noticed that some CRM integrations are unavailable

Pricing:

  • Pricing: Plans start at $29 a month. 20% Discount on Yearly Payments.
  • Free Trial: 14 Days Free Trial (No Credit Card Required)

Visit SimpleTexting >>

14-Days Free Trial (No Credit Card Required)


9) BirdEye

Best for integration with CRM and eCommerce platforms

I particularly liked how BirdEye consolidates messaging services across SMS, chat, and email. it lets you level up your customer communication, automate tasks & manage interactions effectively.

The service includes features that allow businesses to send and receive bulk SMS messages, track customer engagement, and manage lists. Its SMS marketing services are designed to keep track of customer engagement.

#9
BirdEye
4.4

Integration: FreshBooks, QuickBooks, Zoho CRM and Keap

Included SMS: 1400 Messages in 3 months

Text Forwarding: Yes

Free Trial: Free Demo

Visit BirdEye

Features:

  • Intuitive Design: I liked using its drag-and-drop interface for creating and sending messages with templates for common types like appointment reminders.
  • Content Library: You can create your message or select from a library of pre-approved content.
  • Comprehensive Messaging Tools: In addition to MMS Photo Library, it supports 2-Way SMS, Text Forwarding, an API for developers, and Automatic Replies.
  • Developer Resources: BirdEye supports APIs for developers, MMS Photo Library, 2-Way SMS, and Auto Replies.
  • Marketing Automation: It offered me automated marketing features like Business Messaging, Rich Text Messaging, and VOIP/Landline Texting.
  • Platform Support: Android and iOS.
  • Message Credits: 1400 Messages in 3 months.
  • Integration Capabilities: I could integrate it with FreshBooks, QuickBooks, Zoho CRM, and Keap.
  • Text Forwarding Feature: I find the text forwarding feature incredibly useful for staying informed.
  • Customer Support: Customer Support includes Contact Form, Chat, Phone, and Email.

Pros

  • One of the most user-friendly SMS tools
  • It offers an easy-to-use campaign management platform for scheduling campaigns.
  • Unlimited users and contacts
  • Two-way messaging

Cons

  • No 2-factor authentication
  • I find the web portal difficult to navigate.

Pricing:

  • Pricing: Custom
  • Free Trial: Free Demo

Visit BirdEye >>

Free Demo


10) Twilio

Best for Volume SMS Messaging

I analyzed and checked how Twilio integrates various communication tasks into a single platform. It can empower your development team with a dependable and efficient solution specifically designed to optimize application communication.

Twilio is highly customizable and ideal for web developers who want seamless integration with their existing website and CRM program.

Twilio

Features:

  • Messaging Campaign Flexibility: Developers can build one or two-way messaging campaigns.
  • Volume-Based Pricing: It has a unique pricing structure at a per-message rate according to volume.
  • Custom Shortcodes: You can create shortcodes for customers.
  • Multi-Channel Support: Customers can be supported through other channels like voice, video, and email.
  • Enhanced Customer Experience: It offers an improved customer experience.
  • Automated Marketing Suite: I received automated marketing features such as SMS marketing, Omnichannel contact center, and more.
  • Mobile Compatibility: Android and iOS.
  • Integration Options: Integration with Calabrio ONE, Acqueon, and Glance.
  • Flexible Payment Options: Payment Mode includes Credit Card and PayPal.
  • Text Forwarding Capability: I really appreciate being able to forward texts automatically.
  • Customer Support: Customer Support includes Phone and Contact Forms.

Pros

  • I appreciate its pay per message service
  • Customizable for web developers
  • Drag and drop set up feature for non-developers

Cons

  • Limited third-party apps for integration.
  • I find the pricing structure difficult to compare.

Pricing:

  • Pricing: Request a Quote from Sales
  • Free Trial: 45 Days Free Trial

Link: https://www.twilio.com/


11) MessageBird

Best for data collection

MessageBird is a cloud-based customer communication platform that enables businesses to send and receive SMS, chat, and voice messages. This SMS messaging platform provided me with all necestools for managing customer interactions, including a visual flow builder, contact management, and analytics. It also offers online tutorials and quick reference guides.

Messagebird

Features:

  • Email-to-SMS Conversion: The email to SMS setup feature allows easy creation and sending of messages via text.
  • Unified Message Management: It organized my messages in a single inbox where customer service representatives could easily handle communications.
  • Comprehensive Messaging Support: There is support for MMS Photo Library, 2-Way SMS, Text Forwarding, Auto Replies, and API for developers.
  • Advanced Communication Features: It offers a dedicated conversation channel, cloud telephony, IVR, reporting, and more.
  • Platform Compatibility: Android and iOS.
  • Included SMS Credits: 500 credits.
  • Integration Capabilities: Integration with Hubspot, Constant Contact, Mailchimp, and Zapier.
  • Text Forwarding Capability: I really appreciate being able to forward texts automatically.
  • Customer Support: Customer Support includes a Contact Form and Ticket system.

Pros

  • I was impressed with its integration feature that supports thousands of apps
  • You can also set up messaging workflows to manage communications with customers.
  • Automated workflows
  • Competitively priced

Cons

  • Messaging delays
  • No dedicated toll-free numbers in key countries

Pricing:

  • Pricing: Plans start at $500 a month.
  • Free Trial: On-request

Link: https://bird.com/


12) Trumpia

Best for campaign scheduling

Trumpia allows you to send text, email, and voice messages to large groups of people at once. You can schedule texting campaigns to send reminders. It also offered me a number of features for managing contacts and tracking results.

Its different pricing tiers are based on usage. I used its trial period to send free messages. There is an enterprise plan for high-volume users, which also includes direct technical support. You can also get prepay plans if you want to control costs.

Trumpia

Features:

  • Unlimited Usage: It features unlimited contacts, groups, and messages.
  • Custom Messaging: You can customize messages with pictures or send mass texts with a survey.
  • Campaign Analytics: I could measure the effectiveness of campaigns with Trumpia’s analytics reports.
  • Customer Tracking: It helps you to track and categorize customer information based on their responses.
  • Developer Support: It supports API for Developers, MMS Photo Library, 2-Way SMS, Text Forwarding, and Auto Replies features.
  • Auto Marketing Features: I could access several auto marketing features like Mobile Keywords, Online Sign-Up Pages, Data Capture, and more.
  • Mobile Compatibility: Android and iOS.
  • Comprehensive Support: Contact Support includes Email, Phone, and Contact Form.
  • Included SMS Credits: 100 credits.
  • Text Forwarding Capability: I find the text forwarding feature incredibly useful for staying informed.

Pros

  • It offers app integration with popular CRMs
  • I liked its robust messaging features available on lower tiers
  • Comprehensive analytics
  • It includes drip campaigns with the ability to automate and set schedules.

Cons

  • I wish it was competitively priced.
  • Lower tiers do not have access to the same level of technical support as higher tiers.

Pricing:

  • Pricing: Request a Quote from Sales
  • Free Trial: 14 Days Free Trial (No Credit Card Required)

Link: https://www.trumpia.com/

How to select the Best Text Apps for Business?

Here are the essential criteria for selecting the Text Apps for Business:

  • Accessible to Use: Best Text Apps for businesses should have a simple interface that makes it easy to use and set up SMS campaigns.
  • Pricing: Pricing is hard to pinpoint. You want it to be fair, but there are so many different models (monthly subscriptions vs. per-text rates), so a comparison is quite difficult.
  • Customer Support: Support must be fast and reliable. The more support available, the better and more competitive the tool.
  • Features and Functionality: Not all mass-texting software is made equal. You want one that offers the most features, like WebSMS, email-to-SMS, global reach, and inbound SMS.

How to send mass text messages from a computer?

Bulk SMS service is the easiest way to send mass text messages from a computer. These tools allow one to send text messages to large groups of people at once, and some of these services even allow scheduling text messages.

Verdict:

In my opinion, the simplicity of Mobile Text Alerts, combined with the advanced features of EZTexting and Textedly, makes them superb for business communications.