15 Best FREE Virtual Phone Number Provider in 2025

A Virtual Phone Number, also called as direct access or inward dialing number is a telephone number without a directly connected telephone line. Usually, such numbers are programmed to forward incoming calls to other telephone such as channel chosen by the client, VoIP, fixed, or mobile.

Virtual numbers can be used to setup a phone system without any technical knowledge. Virtual phone numbers are ideal for recording voice messages and sharing it with business and people who you do not want to give your personal number to. Although there are numerous virtual phone number services, I urge you to do a through research before finalizing on a provider. This is because, selecting a random service can lead to lack in advanced call and SMS features, poor support and limited business features.

To help you find the right service provider, I researched 40+ options and dedicating 100+ hours. This indepth research helped me compiled a comprehensive list of the top free and paid virtual phone number providers. This trusted and well-researched guide is insightful; each entry includes popular features and website links. You can now read the complete article to make a well-informed decision. Read more…

Best Free Virtual Phone Number Providers: Top Picks!

1) Zoho Voice

I tested Zoho Voice, a cloud-based VoIP phone software that manages business calls from any device or location. It allowed me to get local, toll-free, or international virtual phone numbers and port existing numbers. This VoIP software has a softphone and web application and makes and receives calls from any device.

Features:

• Working Hours Management: It can define time zone-specific working hours for each phone number effectively. Hence, your customers will not be disappointed by reaching out to unavailable numbers. 
• Call Tracking: I could access call records and gain insights by viewing the call logs of specific contacts. These reports ensured that I had all the information about daily calls. 
• Contact Management: The contact module lets you import, centralize, and manage contacts in bulk effortlessly.
• Bulk Messaging: It helped me send promotional messages to multiple customers at once to ensure broad communication.
• Live Call Notes: The call notes feature allowed me to take key points of my conversations during a live call.
• CRM Integrations: Its integrations include Zoho CRM, Zoho Begin, and Zoho Desk, offering seamless connectivity.
• Local Numbers Availability: I received local Numbers in the US, Canada, Germany, France, UK, Netherlands, Sweden, and more.
• Multiple Numbers: It provides multiple numbers for different requirements.
• Virtual Phone Number Types: Types of virtual phone numbers include business, local, international, toll-free, and personal options.

👉 How to get it Free?

• Go to Zoho Voice
• Click on the “Sign Up” button to Get a 15-day free trial (No credit card required).

Visit Zoho Voice >>

15-Days Free Trial

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2) Zoom Phone

Best for making calls worldwide

Zoom Phone is a feature-rich tool that offers cloud solutions for voice calls, messaging, and video calls. Throughout my assessment, I discovered that this VoIP tool is intuitive, scalable, and easily customizable.

It delivers HD quality and reliable services for enterprises. In my opinion, it is one of the best virtual business numbers, offering native PBX features. It also allowed me to interact in innovative ways by providing multiple numbers that support WhatsApp.

Features:

• Voicemail: I could manage voicemail from any device with notification and voice message transcription. This helped me read the voicemail instantly without having to play the audio. 
• Elevate to a meeting: You can move from Zoom phone to meeting seamlessly without requiring the participants to join again manually. 
• Call park: I could park a call and then retrieve it from another Zoom endpoint. This helped me avoid dropping the call and causing any interruptions between important discussions.
• Barge and takeover: As the supervisor, I can be on the call and listen to the other parties without disturbing their conversation. In fact, I could enter the call anytime as the monitoring supervisor and take control of the conversation if needed.
• Integration: It has a Salesforce integration which means you get features like screen pop-ups, automated call activity logging, and click-to-dial. You can also make direct calls from Slack’s interface, and it includes other business app integrations.
• Presence: Zoom Phone helped me check if the contact was available before calling or transferring a call to them.
• HD video: It provides high-quality conferencing for video calls and has a screen-sharing feature.
• Speech analytics: This virtual phone number service provider has interaction analytics and advanced speech
• Shared line: It provides a delegate with the ability to place a call on hold for the manager to see and then retrieve it.
• Customizable dashboard: I was able to manage many users and phone numbers over its user-friendly dashboard.
• Other features: Zoom Phone supports call routing, forwarding, recording, call blocking, and call transferring.

👉 How to get it Free?

• Go to Zoom Phone
• Purchase any monthly plan. I recommend buying the cheapest one to test the services.

Visit Zoom Phone >>

Lifetime Free Basic Plan

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3) RingCentral

Best overall

RingCentral provides the best virtual business numbers designed for teamwork. I found its video meetings, calling, and messaging capabilities from one integrated platform impressive. This software is feature-rich and allows VoIP service without extra hardware. It also provides many integrations and notifications for missed calls and faxes.

RingCentral has a large app gallery with ready-made integrations for over 500 apps. It offers a robust API to develop custom workflows and applications. While reviewing, I noticed that it integrates seamlessly with Microsoft Teams, offering unlimited calls and essential business analytics in the USA and Canada.

Features:

• Phone System: RingCentral offers a robust VoIP call system with 99.999% SLA that allows you to add new phone numbers easily. I received advanced features like call transfering, recording, parking, flipping, forwarding, and built-in analytics.
• Team Messaging: I could engage in instant messaging, file sharing, and task management. It allowed me to easily start a call or video meeting directly from the app. Additionally, you can bookmark important group messages, share files, search by keyword, and filter by mentions.
• Video Conferencing: RingCentral offers seamless HD video and audio conferencing across multiple devices for up to 200 participants. It also provides automated meeting summaries and voice transcription, complete with speaker identification.
• Webinars: I could invite up to 10,000 webinar attendees and 100 panelists to join directly from their browsers without installing anything. RingCentral offers detailed post-event engagement, quality, and performance analytics.
• Contact Center: With RingCentral, I can interact using 30+ digital channels, including voice, chat, and email. It also offers agents advanced AI tools that help to enhance engagement and solve customer problems.
• Fax: You can send and receive faxes online without any hardware. I could broadcast faxes to up to 50 recipients and schedule them ahead of time. RingCentral offers readily available templates for cover pages or lets you design your own.
• Multilingual IVR: It provides 18 languages for settings, multilingual IVRs, and localized voice prompts to keep global offices and remote workers connected.
• Countries: RingCentral provides services in over 100 nations with a local plan for dialing and international virtual phone numbers.
• Push to Talk: I received a cloud walkie-talkie solution with Push to talk feature that seamlessly connects desk-based and frontline workers.
• Unified Number: You can use the same number for voice calls and send SMS, MMS, and faxes.

👉 How to get it Free?

• Go to RingCentral
• Click on the “Try Free” button to sign up for a 14-day free trial.

Visit RingCentral >>

14-Days Free Trial

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4) Ultatel

Best for cloud-based business communications

Ultatel is a comprehensive cloud-based phone system that provides virtual phone numbers with advanced business communication features. I found its unified communications platform impressive, offering voice, video, messaging, and collaboration tools from a single interface. This software is feature-rich and allows businesses to establish professional phone systems without complex hardware installations.

Ultatel offers a robust cloud infrastructure with enterprise-grade security and reliability. It provides local, toll-free, and international virtual phone numbers with seamless integration capabilities for CRM systems and business applications. While reviewing, I noticed that it integrates well with popular business tools and offers comprehensive analytics for call management and performance tracking.

Features:

• Cloud-Based Phone System: Ultatel offers a fully cloud-based VoIP system with 99.9% uptime SLA that allows you to add virtual phone numbers easily. I received advanced features like call routing, recording, auto-attendant, call queuing, and built-in business analytics.
• Unified Communications: I could engage in voice calls, video conferencing, instant messaging, and file sharing from a single platform. It allowed me to seamlessly switch between communication modes and collaborate effectively with team members.
• Advanced Call Management: Ultatel offers sophisticated call routing, call forwarding, call parking, and call transfer capabilities. It also provides detailed call analytics and reporting for up to 500 participants in conference calls.
• Mobile and Desktop Apps: I could access all features through native mobile apps and desktop applications, ensuring seamless communication across all devices without any hardware requirements.
• CRM Integration: With Ultatel, I can integrate with popular CRM systems including Salesforce, HubSpot, and Microsoft Dynamics. It offers advanced features like screen pop-ups, automated call logging, and click-to-dial functionality.
• Virtual Receptionist: It provides intelligent auto-attendant features with customizable greetings, call routing based on time of day, and professional voicemail management with email notifications.
• International Coverage: Ultatel provides virtual phone numbers in over 100 countries with competitive international calling rates and local presence capabilities for global businesses.
• Security and Compliance: The platform offers enterprise-grade security with encryption, HIPAA compliance options, and secure data storage with regular backups.
• Scalability: I could easily scale from small teams to enterprise-level deployments with flexible user management and unlimited concurrent calls on higher plans.
• Business Analytics: It provides comprehensive reporting and analytics including call volume, duration, peak hours, and team performance metrics with real-time dashboards.

👉 How to get it Free?

• Go to Ultatel’s website.
• Request a demo or explore available trial options to see how it can work for your business.

Visit Ultatel >>

30-Day Refund Policy

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5) Phone.com

Best for businesses that want a completely customizable platform

Phone.com is an excellent virtual phone number provider that offers comprehensive business communication solutions with advanced VoIP features. I particularly liked how it allowed me to communicate through HD voice calls, video conferencing, and professional call management features. This service helps you create a professional business presence with local, toll-free, and international virtual phone numbers.

Phone.com is fully customizable and scalable, hence I could add or remove features and pay only for what I used. According to my review, Phone.com operates globally with local numbers available in the USA, UK, and 25+ more countries. The platform offers enterprise-grade reliability with 99.99% uptime guarantee.

Features:

• Advanced Call Management: Phone.com helped me manage calls efficiently with features like call forwarding, call transfer, call parking, and intelligent call routing. I was also able to put calls on hold and seamlessly transfer them to the right employee or department without any interruptions.
• Professional Auto-Attendant: It allowed me to set up sophisticated auto-attendant systems with customizable greetings, multi-level menus, and time-based routing. This helped me create a professional first impression and ensure callers reach the right department quickly.
• Business Hour Management: I could set up detailed business hours and after-hours routing rules. This helped me direct calls to voicemail, mobile phones, or answering services when the office was closed, ensuring no important calls were missed.
• Voicemail-to-Email: Phone.com automatically converts voicemail messages to email attachments and sends them to my inbox. This feature allowed me to access and respond to messages quickly, even when away from the office.
• Conference Calling: The platform provides robust conference calling capabilities for up to 100 participants with HD audio quality. I could schedule conferences, manage participants, and record sessions for future reference.
• Call Recording and Analytics: I received comprehensive call recording features with secure storage and detailed call analytics. This helped me monitor call quality, track performance metrics, and ensure compliance with business standards.
• Virtual Fax Services: The platform includes integrated fax services that allow sending and receiving faxes via email without requiring physical fax machines. This feature proved essential for businesses that still rely on fax communications.
• Call Queuing and Distribution: Phone.com offers advanced call queuing systems with hold music, estimated wait times, and automatic call distribution to available agents. This helped me manage high call volumes efficiently.

👉 How to get it Free?

• Go to Phone.com
• Sign up for their free trial to test all features and experience the platform.
• Choose a plan that fits your business needs after the trial period.

Visit Phone.com >>

30-Days Money-back Guarantee

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6) Tresta

Best for small business virtual phone numbers

Tresta is a specialized virtual phone number provider that focuses on delivering professional business phone solutions for small to medium-sized businesses. It offers local, toll-free, and vanity phone numbers with advanced call management features. I could easily set up multiple virtual phone numbers and manage them through an intuitive web-based dashboard.

Tresta’s platform is designed for simplicity while providing powerful features like call forwarding, voicemail-to-email, and detailed call analytics. With this application, I could have professional business communications without the complexity of traditional phone systems. Tresta also includes productivity tools and customer management features that help streamline business operations.

Features:

• Virtual Phone Numbers: Tresta offers local, toll-free, and vanity phone numbers across the United States with instant activation. It provides professional business presence with numbers that can be used for voice calls, SMS, and fax services.
• Call Forwarding and Routing: I could set up sophisticated call routing rules based on time of day, caller ID, or specific criteria. The system allows forwarding to multiple devices simultaneously or in sequence.
• Voicemail Management: Tresta offers advanced voicemail features including voicemail-to-email transcription, custom greetings, and voicemail boxes for different departments or team members.
• SMS and MMS Messaging: I could send and receive text messages and multimedia messages directly from the web interface or mobile app, making it easy to communicate with customers via text.
• Call Analytics and Reporting: It provides detailed call reports, analytics, and insights including call volume, duration, missed calls, and peak calling times to help optimize business communications.
• Auto-Attendant: The platform includes professional auto-attendant features with customizable menu options, hold music, and intelligent call routing to ensure professional customer experience.
• Mobile and Web Apps: Tresta offers user-friendly mobile apps for iOS and Android, plus a comprehensive web dashboard for managing all phone number features and settings.
• Integration Capabilities: I could integrate Tresta with popular CRM systems and business applications to streamline workflows and maintain customer communication records.
• Fax Services: The platform includes virtual fax capabilities, allowing businesses to send and receive faxes through email without requiring physical fax machines.
• Multi-User Support: Tresta supports multiple users and departments with role-based access controls and individual user settings for team collaboration.

👉 How to get it Free?

• Go to Tresta
• Sign up for their free trial to test all features and get your virtual phone number instantly
• Enjoy the 7-day free trial period to evaluate the service

Visit Tresta >>

7-Days Free Trial

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7) Nextiva

Best unified communications (UC) solution

Nextiva is a VoIP system that offers unlimited calling in the USA and Canada. It includes free local and toll-free numbers. I could start video and audio conferencing with only a single mouse click. With this application, I could have all my conversations in one place. Nextiva also includes productivity tools and customer experience management.

Its Call Pop feature shows important details like the last interaction, experience score, survey responses, and account value on the screen before you receive a call. Thus helping you offer personalized sales and service to the customer. I could also use it to manage reviews across all review sites with ease. Additionally, Nextiva provides more than one number, which makes call management convenient.

Features:

• Business Phone: Nextiva offers TLS and SRTP encrypted VoIP phone service with the proven reliability of 99.999% uptime. It offers a cloud-based unified communication system that includes VoIP, video, & chat.
• Conference calling: It allowed me to host unlimited audio and video meetings with crystal-clear HD audio with a call recording and screen share feature.
• Integrations: Nextiva offers out-of-the-box integrations with Google, Microsoft, and other CRM systems that allow users to click and dial phone numbers within business apps.
• Collaboration: I could keep track of projects by creating groups to connect via chat, video, or audio. You can also easily keep track of conversations and securely share files with your team.
• Text Messaging: I could send and receive unlimited text messages and MMS from my desktop or mobile using the NextivaONE App. It is helpful to send appointment confirmations or respond to missed calls using local business or toll-free numbers.
• Voicemail: Nextiva lets you listen, manage, and view business voicemails right from your inbox or Nextiva mobile app.
• Survey: Its surveys allow short or long surveys with various question types that are designed with custom options. This lets you understand your audience and solve customer issues through customer satisfaction and market research.
• Fax: It allowed me to send and receive electronic faxes from any device in PDF and TIFF formats. The service is HIPAA-compliant and uses 256-bit SSL encryption to keep your sensitive information secure. I could also have my faxes delivered to an email inbox of my choice.
• Call Center Solution: Its call center solution has no setup fees and offers automatic call distribution (ACD), IVR options, and more. This allowed me to let compliant IVAs handle repetitive tasks while I focused on calls that needed a human touch.
• Video meetings: Video meetings include features, such as presentation and screen and file sharing, without downloading on an app or browser.

👉 How to get it Free?

• Go to Nextiva
• Purchase any plan that you desire, but I recommend buying the cheapest one
• Claim a refund under their 30-day no-questions-asked money-back guarantee

Visit Nextiva >>

30-Days Money-back Guarantee

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8) OpenPhone

Best for modern business phone numbers and team collaboration

OpenPhone is a leading virtual phone number provider designed for startups, small businesses, and teams that need a flexible, easy-to-use business phone system. OpenPhone allows you to get local, toll-free, or international numbers and manage all your business communications from a single app. It’s ideal for teams that want to collaborate, share numbers, and keep business and personal calls separate.

Features:

• Multiple Local, Toll-Free, and International Numbers: Instantly get US, Canadian, or toll-free numbers for your business. You can add as many numbers as you need and assign them to different team members or departments.
• Shared Inboxes for Teams: Collaborate with your team by sharing phone numbers and managing calls, texts, and voicemails together. This ensures no customer inquiry is missed and allows for seamless internal communication.
• Business Text Messaging: Send and receive unlimited texts, images, and files from your business number. OpenPhone supports group messaging and multimedia, making it easy to communicate with clients and teams.
• Call Routing & Auto-Attendant: Set up custom call routing, business hours, and auto-attendant menus to direct callers to the right person or department. This helps you provide a professional experience and never miss important calls.
• Integrations with Popular Tools: OpenPhone integrates with Slack, HubSpot, email, and other business tools. This allows you to automate workflows, log calls and messages, and keep all your communications in sync.
• Voicemail Transcription & Call Recording: Automatically transcribe voicemails and record calls for quality assurance, training, or compliance. Access and review all your messages and recordings from any device.

👉 How to get it Free?

• Go to OpenPhone
• Sign up for a 7-day free trial to test all features and get your business number instantly.

Visit OpenPhone >>

7-Day Free Trial

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9) KrispCall

Best all-in-one calling solution for SMBs

KrispCall is among the best virtual phone number providers that can record calls to monitor and improve customer queries and team performance across all departments. Users can use recorded calls to improve customer service and employee training. This software has a number-sharing option that allowed me to make calls from multiple devices.

While testing KrispCall I discovered that it is perfect for viewing call logs and messages in one dashboard. Its automatic call routing to different locations is instant and simple. KrispCall also allowed me to set business hours, ensuring that I never missed a client call. 

Features:

• Unified Callbox: It has an all-in-one dedicated centralized dashboard. This feature is great for managing all services and connecting with my team and customers instantly. 
• Call Holding: KrispCall allows you to put calls on hold with the “Call-On Hold” feature to give further assistance to the clients whenever necessary without losing the call.
• Access Levels: I could customize the level of access to valuable customer and business data for employees with its advanced admin control features.
• Integrations: Its workspace smoothly integrates with various third-party CRM software and Google Suite extensions. It also helped me gain and manage powerful insights from customer data analytics.
• Filters: I used multiple filters to separate my call logs. This helps effectively to determine which numbers are scam calls and which are important incoming, outgoing, and missed calls.
• Developer API: its robust developer’s API helps you embed widgets on your website so clients can quickly contact you.
• Analytics: I could optimize business campaigns and handle incoming calls. It also showed me the overall team performance with data-driven and insightful phone call analytics data.
• Greeting: You can record personalized greeting messages for your clients and amplify their calling experience so that they feel prioritized during calls.
• Conversation PIN: It helped me view high-priority texts at the top of my dialer and chat box for faster response time.
• Call Handling: I could effortlessly handle high volumes of incoming calls with a virtual AI assistant, which helped decrease my overall customer handling time. 

👉 How to get it Free?

• Go to KrispCall
• Purchase any plan that you think is suitable, however, I recommend buying the cheapest one
• Claim a refund under their 14-day no-questions-asked money-back guarantee.

Visit KrispCall >>

14-Days Money-back Guarantee

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	#1 Best Overall
VoIP Provider	Zoho Voice	Zoom Phone
Virtual Number	Yes	Yes
Toll-free numbers	Yes	Yes
RoboBlocking	Yes	Yes
24/7 support	✔️	✔️
Our Review	Excellent – 9.8	Excellent – 9.5
Free Trial	15-Days Free Trial	Lifetime Free Basic Plan
Link	Try Free Now	Try Free Now

10) Ooma Office Phone

Best for simplifying sophisticated communications

I tested Ooma Office Phone and discovered that it has customizable calls, video calling, and messaging for businesses in various sectors like health care and real estate. In my experience, it also offers residential solutions like phone services and smart security, which allows you to build a safety system with professional monitoring. Docking my existing port number was hassle-free, which I found impressive.

Features:

• Virtual receptionist: I could automate the incoming call management, and it also helps you set up several menus for the caller. It allowed me to create custom messages with information, create modes for business hours, and more.
• Multi-rings and ring groups: This feature allows your business phone to ring the office phone, external devices, and mobile app. Thus, helping customers reach extensions like support, sales, etc.
• Desktop and mobile app: You can send texts and use the business phone system from the desktop itself. A free mobile app is available so all employees can manage business calls from their phones.
• Call queuing: I could automatically put the callers on hold and route them to the next available agent.
• Call Blocking: It helps block telemarketers and all kinds of spammers with its call-blocking feature.
• Video conference: Ooma allowed me to conduct a meeting with up to 25 participants anytime from anywhere.
• Virtual fax: It has virtual faxing capabilities as offices still rely on fax. The best part is that, you do not require any hardware for this. 
• Seven digits dialing: Ooma simplified my calls by allowing me to dial just the area code and seven digits instead of ten.
• 911 service: This free US virtual phone number is regulated by the FCC to offer 911 services to its customers so that you can reach a 911 dispatcher immediately during emergencies.
• Advanced voicemail options: It has a private voicemail that sets up automatically every time the admin creates a user extension.
• Call recording: I received both always-on and on-demand recording, which allowed me to retrieve calls whenever needed.
• CRM integration: You can integrate it with Microsoft Dynamics 365 or Salesforce.
• Local Numbers of Countries: It provides local numbers for Mexico, India, China, Canada, the United Kingdom, and 55 other countries.

👉 How to get it Free?

• Go to Ooma Office Phone
• Purchase any plan you want, but I recommend buying the lowest one.
• Claim a refund under their 30-day money-back guarantee for the Ooma Office or Mobile plan.

Visit Ooma >>

30-Days Free Trial

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11) GoToConnect

Best all-in-one messaging and meeting software

GoToConnect syncs GoToMeeting, Jive’s cloud PBX, and Last Pass for seamless business communication. I found its text messaging, virtual voicemail, video meetings, and support center quite easy to use. The video conferencing has unlimited duration, audio conferencing, and real-time predictive data. According to my research, GoToConnect offers free international calls and a 99.999% uptime SLA. It works on Android, iOS, macOS, Linux, and Windows and provides multiple numbers.

Features:

• Call forwarding: This feature lets you direct the call to your smartphone or the appropriate person in charge without dropping the call. I could also forward business calls to my personal phone in case I was not on the premises.
• Dial plans: It comes with a drag-and-drop feature and has customizable dial system for call routing. I found it easy to use, and you can change it on the fly no matter where you are.
• Webcams: When I tried out this platform for a conference, I could get a view of 50 webcams simultaneously. This helped me stay connected with the team easily, and it made our conversations effective.
• Messaging: Its messaging includes file sharing and team chat and also lets you jump to a meeting with just a click.
• Screensharing: I could share screens for easy collaboration, live feedback, and view control during the meetings.
• PBX admin tools: Intuitive admin tools are available, so you don’t need a technician to help you with the software.
• Call flows: It has call flows for building visual patterns for your after business-hour calls.
• Call Analytics: Its call analytics administer calls by time, day, location, week, issue, and length.
• Custom messages: You can create greetings and custom messages for your business’s operating times.
• Call filtering: GoToConnect helped me block spam calls, enable digital interactions, etc.
• Integrations: I could seamlessly integrate it with, Zendesk, Microsoft Teams, Slack, Marketo, and GoTo.
• Porting: It allows call transfer and easy number porting to different devices.
• Support: I could contact its customer service via email, tickets, and phone.

👉 How to get it Free?

• Go to GoToConnect
• Create an account to start a risk-free 14-day free trial.

Visit GoToConnect >>

14-Days Free Trial

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12) Vonage

Best for advanced VoIP features

Vonage is a cloud-based virtual phone service that offers over 50 integrated solutions and phone features. I particularly appreciate that it supports voice calls, team messaging, fax, SMS, and video meetings. The video collaboration tool is intuitive and fits well within the organizations. According to my research, it prioritizes communication traffic, ensuring high performance and quality.

It integrates with Microsoft Dynamics, Salesforce, Microsoft Teams, Office 365, and Zoho CRM. Vonage is available in over 60 countries, including the United States, China, and India. Furthermore, I received toll-free and business phone numbers that support WhatsApp on both iOS and Android apps.

Features:

• Auto attend: It lets you automate call routing to an available agent in specific departments or direct it to a virtual assistant. This ensures that you never miss a call and the clients are assisted at all times.
• Block caller ID: I could use it to block both inbound and outbound calls with its caller ID blocking feature. It helped me create custom rules and reject the calls that display private, restricted, anonymous, and non-numeric characters. 
• Business call recording: It lets you record all your important business calls, which you can then use for various purposes, such as employee training.
• SMS and MMS: I could easily connect with my co-works and customers with SMS and MMS available both in mobile and desktop apps.
• Business phone app: It lets you take your business calls anywhere with you and never miss a customer.
• Video and voice conferencing: I could schedule or initiate meetings and use powerful collaboration tools using its video and voice conferencing features.
• International company number: It lets you simplify your business by allowing international customers to reach your business via calls.
• Local phone numbers: I received local numbers for extra visibility in the local market. 
• Call hold: It includes a call hold feature that lets you move from one call to another with ease.
• Contact history and call logs: I got detailed business call records, and it extracted other important information from past conversations to provide deep insights.
• Call announcement: You can announce the reason for the incoming call before handing it over to the staff.
• Call flip: I could easily transfer calls on my devices and remain connected to the conversation throughout.
• QoS: It offers 99.999% global reliability and Quality of Service (QoS).

👉 How to get it Free?

• Go to Vonage
• Subscribe to any monthly plan, but I’d suggest going for the lowest to test its services
• Claim a refund under their 30-day money-back guarantee.

Visit Vonage >>

30-Day Money-back Guarantee

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13) Voiply

Best for making unlimited calls

Voiply offers 24/7 support and call forwarding, and gives you the ability to customize the voice menu. This platform offers local numbers in over 50 countries with nearly perfect uptime. It includes an advanced 911 service for emergencies. It supports conference calls, forwarding, and recording. Additionally, it offered me with national, local, and toll-free numbers. 

Features:

• Auto attendant: You can Transfer calls automatically to the virtual assistant. I could also park the call and enable the auto-attendant when I switched providers.
• Ring group: I could let the team members answer calls in turns. It helped me simplify my business management and assist the clients more efficiently.
• Conference calling: It provides HD voice and easy conference calling. Using Voiply I could add up to 25 participants on the conference call.
• Simultaneous ring: Voiply allows the incoming call to ring on several devices so you can pick up the call from anywhere.
• Voicemail to email: I could easily send voice notes to my email account using this feature. It is important to consider this for better organization.
• Caller name: This shows the complete caller ID when the phone rings.
• Unlimited calls: Your line will never ring busy with Vioply, as it can manage concurrent calls.
• Free virtual phone: I noticed that this free VoIP app significantly improves customer communication by using cloud-based numbers. 

👉 How to get it Free?

• Go to Voiply
• You may choose any plan suitable for you, but I recommend purchasing the cheapest one
• Claim a refund under their 30-day money-back guarantee.

Visit Voiply >>

30-Day Money-back Guarantee

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14) Google Voice

Best for IT teams and individuals who want simple software

Google Voice provides voicemail, text, voice messaging, call forwarding, and call termination services. It has AI-managed spam filtering that helped me label spam and get a cleaner call log. I could access the option to switch between configured phones while receiving a call. This service is a part of Google WorkSpace.

Features:

• Unlimited locations: Using its premier plan, you can reach unlimited locations. It helped me reach unlimited local regions, domestic areas, and international locations, making my business access almost all corners. 
• Text messaging: It offers unlimited text messaging in the US and Canada with no charges. However, this feature is not available in locations like Puerto Rico, American Samoa, the Northern Islands, Guam, and the Virgin Islands. 
• Calls: Google Voice lets you make Calls to Canada, the US, and within European countries.
• Ad-hoc user call recording: It includes both manual and automated Ad-hoc user call recording.
• Screen calls: You get screen calls before you answer, this allows you to prepare for the call or reject it based on priority.
• Reporting: I found that the premier plan includes advanced reporting, which is great for analyzing data effectively.
• Call blocking: I was able to easily block unwanted calls and messages.
• Customization: It helped me customize it to fit my daily workflow perfectly, which is one of the best features according to my experience. Additionally, its PBX is also easily configurable.
• Voicemail transcribe: Your voicemail gets automatically transcribed for you to read the contents conveniently.
• Collaborate and organize: I could organize my work by connecting and collaborating with my team.
• Integrations: It easily integrates with your Google Meet, Calendar, and other suite apps.

👉 How to get it Free?

• Go to Google Voice
• Select a business phone and start your free 14-day trial.

Visit Google Voice >>

14-Days Free Trial

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15) OnSIP

Best for businesses that want a completely customizable platform

OnSIP is an excellent tool for any business, and I particularly liked how it allowed me to communicate through HD video and voice calls. This service helps you create custom click-to-call links directly from your messaging app. OnSIP is fully customizable, hence I could add or remove features and pay only for what I used. According to my review, OnSIP operates in Argentina, Canada, Brazil, Denmark, and over 15 other countries.

This free VoIP app lets you organize your team into groups. While reviewing it, I made test calls using a mobile app or desktop and found out that it supports conferencing, routing, forwarding, and recording.

Features:

• Call management: It helped me mute calls or transfer them to the right employee or colleagues, etc. I was also able to put calls on hold by simply selecting the pause button if I needed to wait for the agents to be available. 
• International dialing: It helped me make international calls from my onSIP account. The inbound international calls are charged only 50 cents per call. 
• Business hour rules: It allowed me to set up company business hours; this helped me direct the calls to the endpoint of my choice so I could still know about the calls even when the business was closed.
• Voicemail to email: When you are busy, callers can record messages and send this audio file to your email.
• Call Parking: It helped me put callers on hold and then let another employee continue the conversation on other devices.
• Announcements: You can record a message and play it for the callers when they are in a queue or reach a menu.
• Auto attendants: It allowed me to set up a touchtone menu for the customers.
• Dial-by-name directory: You can create a directory for customers so they can reach a particular employee by using the touchtone to spell their names.
• Personal ring strategy: This feature lets you decide how long you want your calls to ring and when to forward them in case you do not answer.
• ACD queues: Using this feature, I could automatically distribute calls among sales representatives. It helped me support customers and provide a waiting room when there was a call overflow.
• Emergency dialing: This virtual mobile number is capable of emergency calls.
• HD calling: I received HD sound quality through expanded frequencies.
• Inbound bridge: You can use toll-free, local, and international numbers from another provider with OnSIP’s hosted PBX feature.
• Music on hold: The caller can listen to music while they are on hold, which keeps them entertained.

👉 How to get it Free?

• Go to OnSIP
• I recommend buying the cheapest one to test the services if you are planning on purchasing a plan. 

Visit OnSIP >>

30-Days Free Trial

What is a virtual phone number?

A virtual phone number, a VoIP (Voice over Internet Protocol) number, is a modern telephony solution that diverges from the traditional phone system. Usually, such numbers are programmed to forward incoming calls to another telephone chosen by the client, VoIP, fixed, or mobile. Unlike regular phone numbers associated with specific landlines or mobile devices, virtual phone numbers function through the internet. They act as an intermediary, directing calls to the preferred phone line of your choice, be it a landline, mobile, or VoIP connection.

Unlike regular phone numbers associated with specific landlines or mobile devices, virtual phone numbers function online. They act as an intermediary, directing calls to the preferred phone line of your choice, be it a landline, mobile, or VoIP connection.

What factors to consider while choosing a virtual phone number?

Virtual phone numbers enable you to differentiate between personal and business phone calls that are taken on landline or phone. It can be easily done by getting second line phone number.

Here are the important factors that you need to consider while choosing a US VoIP Number:

• You need to check its pricing and features.
• I suggest checking how convenient the setup process is.
• Focus on call management services like call forwarding, recording, screening, etc.
• Ease of keeping the business phone and personal phone separate on mobile phone and landline.
• You should consider the quality of phone calls.
• Check the availability of automated attendants to route or greet callers to the appropriate line.
• Finally, do analyze the customer support.

How to get a virtual number for your business?

Here’s a step-by-step process that I used to get a free virtual phone number for my business:

• Step 1) Sign up with any of the above-listed virtual phone number service providers, which offer a free trial
• Step 2) Enter your details and complete the Signup process
• Step 3) Once you sign up, it will allow you to use all their features for the trial period
• Step 4) Choose the business location and major consumer hotspot
• Step 5) After choosing the location, your virtual phone number will get activated and run by the virtual phone number service provider.

The Pros and Cons of Free Virtual Phone Number

Here are the pros and cons of a free virtual phone number:

Pros:

• Cost-Effective: The primary advantage of free virtual phone numbers is their cost-effectiveness. Users can obtain a functional phone number without any initial investment or recurring charges.
• Privacy: Free virtual numbers can be used to protect personal information. Users can keep their primary phone number private by using a virtual number for online activities or temporary communication.
• Flexibility: These numbers are ideal for short-term projects or temporary communication needs. Users can easily discard the virtual number once it serves its purpose.
• International Communication: Free virtual phone numbers can facilitate affordable international communication. They allow users to receive calls and messages from different countries without incurring high international calling fees.
• Convenience: Setting up a free virtual number is often quick and straightforward. Users can get a functional phone number within minutes, making it a convenient option for immediate communication needs.

Cons:

• Limited Features: Free virtual phone numbers usually come with limited features compared to paid options. Users may not have access to advanced features like call forwarding or voicemail transcription.
• Advertisement and Spam: Some free virtual number services may display advertisements or send promotional messages to users. Additionally, these numbers may be susceptible to spam calls and messages.
• Lack of Reliability: Free services may not always guarantee the same level of reliability as paid options. Call quality and connection issues could be more common.
• Number Availability: Due to the high demand for free virtual phone numbers, it might be challenging to find available numbers, especially with specific area codes.
• Limited Duration: Free virtual numbers are often limited in their duration. Users may need to regularly renew or use the number to prevent it from being reassigned.

Verdict:

 All of the above providers have their advantages and disadvantages. To help you take the final call, I have created this verdict.

• Zoho Voice is a robust choice with its comprehensive feature set, including local, toll-free, and international virtual numbers and seamless integration with other Zoho products.
• Zoom Phone is a feature-rich tool that offers cloud solutions for voice calls, messaging, and video calls. This VoIP tool is intuitive, scalable, and easily customizable.
• RingCentral provides the best virtual business numbers designed for teamwork. Its video meetings, calling, and messaging capabilities from one integrated platform impressive.