7 Best VoIP Phone Providers in Canada (2025)

Many companies are shifting from traditional landlines to VoIP services. Users encounter many problems with business VoIP service, such as Internet speed and dependency, cost and pricing plans, call quality issues, compatibility, security, and service limitations. You should always choose the best VoIP providers with robust coverage, high reliability, and economical pricing.

After extensive research, testing, analysis, and the invaluable experience of our experts, we have shortlisted the 8 best virtual phone systems in Canada from a long list of 50+ providers. We understood small business and residential owners’ common and used case-specific requirements. We compared these services on parameters like reliability, scalability, worldwide coverage, range of pricing options, call quality, etc. Read more…

Best Business VoIP Services in Canada

VoIP Provider in Canada	Type(Service)	Mobile Application	Free Trial	Coverage	Link
Zoho Voice	Software	Android and iOS	15 Days	100+ countries	Learn More
Krispcall	Software	iOS and Android	14 Days	100+ countries	Learn More
Ooma	Hardware and Software	iOS and Android	60 Days	60+ countries	Learn More
OpenPhone	Software	Android and iOS	7 Days	USA and Canada	Learn More
RingCentral	Software	iOS and Android	14 Days	46 countries	Learn More

1) Zoho Voice

Best for Managing active video feeds

Zoho Voice is a cloud-based VoIP phone software that manages business calls from any device or location. You can get local, toll-free, and international virtual phone numbers or port existing numbers. This VoIP software has a softphone and web application that makes and receives calls from any device.

Zoho Voice lets you configure call settings and use a dial pad to make calls to unsaved numbers. It also offers features like call blocking, live call monitoring, call transfers, and call queues. You can also get historical call statistics, a customizable sidebar, and call pop-ups with caller information.

Features:

• Advanced call features: The call listening, whispering, and barging allows you to monitor ongoing calls without being noticed. Power Dialer lets you make outbound call campaigns smoothly.
• Voice Response: Interactive Voice Response directs the incoming calls to the right agent/department.
• Timezone specific: You can define time zone-specific working hours for each phone number, so you are never disturbed outside office hours or holidays.
• Call records: You can track call records and gain insights by viewing the call logs of specific contacts.
• Contact management: The contact module lets you import, centralize, and manage contacts in bulk.
• Advanced features: It can send promotional messages to multiple customers at once. The call notes make it possible to take down key points of your conversations during a live call and call disposition lets you mark a custom status after each call to track progress.
• Integrations: Zoho Voice integrates with other Zoho apps including Zoho CRM, Zoho Desk, Bigin, Zoho Recruit, Zoho Cliq and Zoho Meeting.
• Languages: Zoho Voice is available in 11+ languages, including English, German, Dutch, French, Spanish, Chinese, Japanese.
• Customer Support: It offers support through Phone, email, instant chat, FAQs, and e-guides.

Pricing:

Some of the key subscription plans of Zoho Voice are:

Plan Name	Price(Per Month)
Basic	$34/month
Standard	$49/month
Contact Center	$74/month

Free Trial: 15 day Free Trial

Visit Zoho Voice >>

15-Day Free Trial

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2) Krispcall

Best all-in-one calling solution for SMBs

Krispcall is among the best VoIP providers in Canada that can record calls to monitor and improve customer queries and team performance across all departments. Users can use recorded calls to improve customer service and employee training. This software has a number-sharing option that allows users to make calls from multiple devices.

It allows you to view your entire calling history of incoming and outgoing call logs and messages in one centralized dashboard. Automate call routing to open offices worldwide and pre-selected locations and never miss a client call with customized business hours.

Features:

• Unified Callbox: All-in-one dedicated centralized dashboard for managing all VoIP services and connecting with your team and customers instantly.
• Call Holding: Put calls on hold with the “Call-On Hold” feature to get further assistance for the clients whenever necessary, without losing calls.
• Access Levels: Customize the amount of access to valuable customer and business data for employees with its advanced admin control features.
• Integrations: Smoothly integrate various third-party CRM software and Google Suite extensions with KrispCall’s workspace. It also helps you gain and manage powerful insights from customer data analytics.
• Filters: Separate down the call logs with their multiple call filters. This helps effectively distinguish scam calls and important incoming, outgoing, and missed calls.
• Developer API: Robust developer’s API helps you embed widgets on your website so clients can quickly contact you.
• Analytics: Optimize business campaigns, incoming call handling, and overall team performance with data-driven and insightful phone call analytics data.
• Transcribing: Text faster than usual using its speech-to-text feature that lets you accurately transcribe your calls and audio into text.
• Greeting: Record personalized greeting messages for your clients and amplify their calling experience so that they feel comfortable during calls.
• Conversation PIN: It helps you see high-priority texts at the top of your dialer and chat box for faster response time.
• Call Handling: Effortlessly handle high volumes of incoming calls with a virtual AI assistant and decrease your overall customer handling time with Phone Tree.

Pricing:

Some of the key subscription plans Krispcall are:

Plan Name	Price(Annually)	Price(Per Month)
Essential	$12, Per User	$15, Per User
Standard	$32, Per User	$40, Per User
Enterprise	Contact Sales	Contact Sales

Note: Calling and SMS charges are applicable separately according to the rate list uploaded on the product website.

Free Trial: Yes, 14 Days Money Back Guarantee.

Visit Krispcall >>

14-Days Money-Back Guarantee

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3) Ooma

Best for scalable business-friendly VoIP solutions

Ooma is one of the best VoIP providers, delivering crisp acoustic performance and voice clarity on any network with its robust HD technology, “Ooma PureVoice.” Customers can start calling for free in less than 15 minutes with its easy DIY setup instructions and videos available online. Use multiple voice extensions like Google Voice’s Voicemail for call presentations and other caller-ID features.

It protects user privacy and lets you set one or more of your phones as private devices with a dedicated line that will only ring when a particular number is called. Users can set up a dedicated fax line or separate their home and work phones. Keep your work environment up-to-date with new message notifications from any email address or SMS-capable mobile phone with Ooma.

Features:

• Multi-Ring: Configure your Ooma app to ring your smartphone and home phone simultaneously and ensure you never miss a call.
• Voicemail-to-Email Forwarding (Audio): Forward your voicemail messages to your email as an audio file and listen to messages anywhere with convenience.
• Conferencing: Three-way conference calling helps you easily merge all your business and personnel calls.
• Integration: Ooma integrates seamlessly with almost all smart home devices and services. You can use it with Amazon Alexa and Dropbox to make phone calls and other tasks easily.
• Free Calling Minutes: Premier customers can make and receive calls anywhere in the US for free with the Ooma Mobile App.
• Emergency: This app can forward calls and alerts to 911 during emergencies and SOS situations. Users also receive a text or email alert when 911 is called.
• Call Blocking: Have unparalleled privacy with multiple ways to block unwanted callers and scammers with Ooma’s built-in feature to block calls.
• Private Voicemail: Users can set up messages for any Ooma HD3 Handset or its private extension. Setting up personal greetings, customized privacy settings and voicemails is ideal.
• Do Not Disturb Mode: Turn On your DND mode by pressing the envelope icon for 2 seconds and save all your calls into voicemail without ringing.
• Second Number: Users can select up to 9 numbers from any area code in the US as a second line. This allows them to make or receive calls even while their phone is in use.
• Monitoring: Analyses strange voicemails and unknown caller IDs as they pick up or speak with the caller.

Pricing: Starts at $9.99

Free Trial: Yes, 2 Months/60 Days

Visit Ooma >>

60-Days Free Trial

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4) OpenPhone

Best for integrating with tools like Hubspot and Salesforce

OpenPhone is one of the best VoIP companies in Canada that can automatically generate call transcriptions for all your conversations. It helps you build solid and long-lasting relationships with your clients through AI-based smart transcriptions. The automatic transcripts are easy-to-read call summaries ideal for large teams intending to stay on the same page and cooperate effectively.

This application has a robust call-forwarding feature that can forward calls to the right person and department, so you never miss important calls and potential customers. Users can select from multiple enterprise-level plans with specific customizations for all scales of businesses. These customizations can include ring orders, a Dedicated Account Manager, Priority support, and an Audit log manager.

Features:

• Call routing: Effortlessly transfer and route your calls to the right person using a few simple call routing rules with OpenPhone.
• Ringing: Simultaneous ringing helps you and your team attend multiple calls in parallel, reducing average wait time.
• Auto Attendant: Cover up for the time lost routing calls and eliminate spam calls with OpenPhone’s robust auto-attendant feature.
• Integrations: Easily automate your daily work with its support of various third-party integrations and services like Zaiper, Google Suite, Salesforce Slack, etc.
• Messages: Users can send marketing business SMS and MMS cultivates to improve audience engagement and retention.

Pricing:

Some of the pricing plans offered by OpenPhone are:

Plan Name	Pricing(Per Month)
Starter	19 per user ($180 per year)
Business	$33 per user ($276 per year)
Enterprise	Contact Sales

Free Trial: Yes, 7 Days

Visit OpenPhone >>

7-Days Free Trial

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5) RingCentral

Best for Cloud-Based Phone System

RingCentral is one of the best VoIP providers that helps users pick and hold up a call within the group, share a line, and join calls with colleagues and delegates. It allows you to do voicemail transcriptions of received faxes, missed calls, etc., from notifications and send them to your Email ID.

Users can review and save caller ID information for every call received or displayed on their screen whenever a caller calls on their connected devices. You can hotdesk your Use a RingCentral account to access extensions, profiles, voicemails, and other cloud-based features while working remotely. Business owners can set permission and custom-controlled access to customer call data.

Features:

• Multi-way Conference: Effortlessly set up audio conferencing for three or more persons with no bridges or special equipment needed.
• Shared lines: Share calls and VoIP phone services across all systems and pick up incoming calls from anywhere and on any device.
• Toll-Free Numbers: Create new dedicated 800 vanity numbers for marketing and business needs.
• Call Parking: The parking feature helps users park up to 50 calls simultaneously, including incoming and outgoing calls with Ring Central.
• Noise Reduction: Reduce and automatically remove all unwanted background noise from your business calls with its built-in AI-based noise reduction technology.
• Inbox: Streamline your follow-up with all your customers with access to past text, fax, and voicemail all in one place with unified inbox storage
• Call Forwarding: You can forward calls to any extension, number, or department simultaneously in real-time. This allows you to create sequences with an automatic call scheduling period to forward incoming calls.
• Extensions: Use multiple third-party extensions and integrations to optimize various periodic tasks. This is ideal to obtain any frequently requested helpdesk information, such as hours of operation, etc.
• RingOut: Make calls directly from within the app by selecting any number in contacts on your computer and clicking the RingOut to dial option.

Pricing:

Some of the key subscription plans of Ring Central are:

Plan Name	Price(Per Month)	Price(Annually)*
Core	$30, Per User	$20, Per User
Advanced	$35, Per User	$25, Per User
Ultra	$45, Per User	$35, Per User

* Big discounts are available on annual plans for 50+ users. Contact the sales team to learn more.

Free Trial: Yes, 14 Days

Visit RingCentral >>

14-Days Free Trial

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6) Vonage

Best for personal/family usage

Vonage is among the best VoIP providers in Canada, which can block specific calls and phone numbers that try to scam customers. Its selective call-blocking technology helps save precious time for your employees. This software can maintain excellent call quality even with slow internet connections by saving bandwidth with its built-in bandwidth-saving mode.

This software has a centralized account management system through which users can manage all services and subscriptions with one click on their smartphone or computer. Calls can be forwarded to any other number, even your mobile, quickly and with an easy turn-on/off option. Its smart-protection feature automatically blocks unknown calls without the caller’s knowledge.

Features:

• Call Block: Users can block calls and stop callers who block their Caller ID from calling on their phone. Anyone who dials with a blocked Caller ID will receive a message that calls from unknown numbers are unanswered.
• Call Transfer: Shift your calls to any number in North America, including major countries like Puerto Rico and Canada, while you’re on another call.
• Unlimited Calling: Free Unlimited Vonage-to-Vonage calls at no additional cost.
• Services Numbers: You can use unique numbers like 211, 311, to have easily memberable numbers.
• Ring lists: Direct incoming calls to the Vonage VoIP lines of your choice. You can configure it to be easily accessible via your Vonage Online Account.
• Unlimited Calls: Unlimited landline calls to 60+ countries, mobile calls to 23 countries, free shipping, and equipment activation with higher plans. Users get 20+ features, including Wi-Fi calling, Selective Call Block, etc.

Pricing:

Some of the popular Vonage pricing plans are as follows:

Plan Name	Cost (Per Month)
Canada and US Unlimited	$9.99
Vonage World Canada	$14.99

Free Trial: Yes, 30 Days Money Back Guarantee

Visit Vonage >>

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7) GoToConnect

Best for International Calls

GoToConnect is a top-rated VoIP provider that provides customized dial plans for call inflows in minutes with its robust drag-and-drop “Dial Plan Editor. ” Users can create auto-attendants to set custom rules for business hours across all your offices with this software. Optimize your busiest times with the Queue Caller Board, showing average time, total calls over time, average, caller summary details, and more.

You can effortlessly bridge the gap for communication by transferring any call into an instant conference from anywhere and any device with 3 to 20 live participants. This software provides multiple data insights, like call volume analytics, which can measure various performance parameters. It helps eliminate bottlenecks like dial plan, customer service, etc.

Features:

• Easy Setup: Configure all your VoIP settings and manage all your clients in one place with GoTo’s unified admin control portal.
• Collaboration: Includes support for face-to-face HD video conferencing with every license. It is ideal for consolidating all your B2B and B2C communications in a single place.
• Access: Seamlessly work on any device and environment with GoTo Connect and switch between your desk phone, desktop app, or mobile app to stay connected.
• Auto Call Attendants: Play automated customized messages for incoming calls and automatically read out the menu or directory to them.
• Hot desking: Send every call to the correct endpoint with its desirable desking feature.
• Call Flow Editor: Update call flows and directories in real time with its visual call flow editor.
• Security: It provides top-of-line, tried and tested cyber threat protection with built zero trust architecture to protect your precious data.
• Integration: Easily integrate all popular productivity suites and extensions like Salesforce, Slack, and G-Suite with your work table. Integrations can also be used to implement a company-wide phone tree directory.
• Meetings: Daily meetings with up to 250 participants and 50 simultaneous webcams with robust organizer controls for screen sharing and a live feedback option.
• Availability: GoTo Connect is available for all popular operating systems, including Android and iOS, so users can log in and access it anywhere and through any device.
• Routing: Intelligent call routing helps improve first calls by automatically directing callers to the right person of authority.
• Customer Service: In my experience, they have one of the fastest support teams with 24/7 phone and live chat support systems to resolve queries. FAQs, support docs, and developer documentation are also quite in-depth.

Pricing:

Some of the key subscription plans GoTo Connect are:

Plan Name	Price(Per Month)
Basic	$27, Per User
Standard	$32, Per User

Free Trial: Yes, 30 Days

Visit GoToConnect

30-Days Free Trial

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8) Net2Phone

Best support for conferencing, video calls, faxes, and SMS/MMS

Net2Phone is one of the top VoIP providers with built-in virtual DID availability to get virtual numbers from more than 50+ countries and 300+ cities worldwide. This software has a robust web-based application that helps users easily access business contacts without requiring additional hardware. Users can also make or receive calls from the web with its web calling feature.

This software lets you place calls on hold and pick them back up from a different phone or location with “Call Parking” mode. It allows users to make and schedule customized time-based welcome messages with different intervals. The greeting and routing options for holidays and special hours can also be changed effortlessly. Reach individual coworkers, specific department employees, and team extensions by calling through conference devices and other supported equipment.

Features:

• Unlimited Calling: It allows you to make and receive unlimited calls anywhere in the US, Canada, and 40+ international countries globally.
• Video Conferencing: This software provides secure, seamless video interactions with net2phone Huddle.
• Direct and Toll-Free Numbers: Get new central office numbers with multiple toll-free options and from most area codes.
• Data Analytics and Reporting: Analyze and get inferences from caller user statistics, incoming call history, and traffic and make patterns and trends from them.
• Fax Support: Integrate physical and virtual fax lines into your VoIP system to incorporate faxing with your business suite.
• Call Attending: Auto-attend all incoming calls with a welcome greeting message and provide callers with required information and options with “Auto Attendant.” The rings can also be routed to the proper person or department.
• Do Not Disturb: Put all incoming calls and scammer calls directly to voicemail to avoid distractions and save time and human resources when in meetings or at work.
• Three-Way Conferencing: Connect multiple employees or business contacts into one call for a three-way conversation or more.

Pricing:

Some of the key subscription plans of Net2Phone are:

Plan Name	Price(Annually)	Price(Per Month)
Office	$23.99, Per User	$27.99, Per User
Office Pro	$27.99, Per User	$30.99, Per User
Office Power	$33.99, Per User	$37.99, Per User

Note: The pricing mentioned above is for up to 9 users.

Free Trial: Yes, 30 Days (Upon Request)

Visit Net2Phone >>

What Is VoIP phone service in Canada?

VoIP phone service in Canada is a toll-free number or a business phone number. Callers can communicate effortlessly across Canada and the United States without relying on traditional phone networks. VoIP numbers are hosted on the cloud and use advanced telephony features that give businesses more granular control in handling phone calls. Canadian VoIP number consists of 11 digits starting from +1(International code for Canada).

Why Do You Need a VoIP Phone in Canada?

There are many benefits to choosing from the best VoIP companies in Canada over traditional landlines. Below listed are some of the critical features of VoIP connections:

• Diverse features: VoIP providers in Canada offer various versatile, customer-centric, and powerful features that improve your calling experience intensely.
• Cost Cutting: VoIP service charges are very low compared to landline connections, as it works over the internet with no additional hardware required.
• HD Voice and Video quality: VoIP provides very low latency and noise due to a relatively fast internet connection and the speed of fiber optic cables.
• Voicemail Assistance: This software has various voicemail assistance and bots that can be used to send voicemail to your email as audio files and as transcribed text.

How did we find the best VoIP in Canada?

The key points we considered while choosing the best VoIP in Canada are:

• Reliability: The VoIP service chosen should have minimum or no downtime and be reliable.
• Call quality: You must choose a VoIP system with high call quality and low latency to ensure your communication is clear without any background noise.
• Scalability: VoIP service should be scalable according to users’ needs and business size as it expands or downsizes its operations.
• Integration: A good VoIP Provider ensures that various third-party services integrate seamlessly with your existing business applications like CRM software.
• Security: The system should use all necessary and robust security measures like 2FA, SSL certificate, etc., to protect your communications from threats and hacks.

Key features to look for in a Canadian VoIP phone system

Some of the best features to look for in a VoIP provider are:

• Call recordings: Canadian VoIP providers should have call recording features, irrespective of the plan type, with unlimited cloud storage for all your data. The retention period or time-based limitations should not be there.
• Call routing Options: The business phone system in Canada should be able to route calls to the right person to resolve callers’ queries by offering.
  • Round-robin calling features that ring multiple devices.
  • Shared numbers for specific departments
  • Call transferring helps users to send live calls to a teammate.
  • Self-service menus that help callers to reach the right service and menu(department).
• Voicemail Transcriptions: The VoIP service should be able to write transcripts of your voicemails so you don’t have to listen to the audio files. These transcripts can be further pushed to other CRM software in your tech stack and keep everyone in the loop.
• Conversation threads: They help you collaborate with your team more effectively and immediately if needed. Users don’t have to switch between apps just to text their colleagues. All necessary features like call recordings stay in a single place for everyone to look for.
• Shared Numbers: This feature helps all team members split tasks of incoming calls, messages, and daily queries among themselves for efficient working.
• Automatic- Texting: VoIP software should generate and send auto-replies of standard queries, Schedule calls and text messages with Relationship managers, and Automate specific touchpoints such as appointment reminder text.
• International/Domestic Calling: You should be able to reach North American customers without extra fees for incoming and outgoing calls.

How to Get a Canada VoIP Number? Step-by-Step Guide

Getting Canada’s best VoIP service provider and virtual number is easy and quick. Below is a step-by-step guide to signing up for a VoIP service.

Step 1) Go to RingCentral.com on your desktop.

Step 2) Click on the “Products” tab in the upper ribbon and select the “Cloud phone Systems” button.

Step 3) Select the View demo button and fill in the necessary details and requirements of your business/ company.

Step 4) Fill all the necessary fields in the popped Dialog, Accept the terms and conditions of the provider, and click on “View Demo” button.

Step 5) After filing all the details, you will be signed up, and your account will be activated in a few minutes.

FAQs

The Verdict

We have reviewed and tested some of Canada’s best and top-rated VoIP service providers. Our review included all essential and popular features required in VoIP nowadays for various use cases. Users can choose any of the 8 best VoIP phone systems according to their needs and budget. To help you choose, we have created this final verdict for Canada’s Best VoIP phone providers.

• RingCentral is the most user-friendly and easily accessible VoIP service, perfect for performing various functions, including calls and text messages.
• Vonage is ideal if you want good coverage and in-depth data insights from call reports with a wide range of details.
• Ooma should be your top pick if you want a feature-rich, customer-centric VoIP service with hardware support.

Best Business VoIP Services in Canada

VoIP Provider in Canada	Type(Service)	Mobile Application	Free Trial	Coverage	Link
Zoho Voice	Software	Android and iOS	15 Days	100+ countries	Learn More
Krispcall	Software	iOS and Android	14 Days	100+ countries	Learn More
Ooma	Hardware and Software	iOS and Android	60 Days	60+ countries	Learn More
OpenPhone	Software	Android and iOS	7 Days	USA and Canada	Learn More
RingCentral	Software	iOS and Android	14 Days	46 countries	Learn More