10+ BEST Auto Dialer Software | Free AutoDial

An Auto Dialer is a software application that uses lists of phone numbers to automatically dial, leave messages, or request data from customers or leads. Depending on your needs, you can select different types of auto dialers that are the best fit for your business. Auto dialers tools are mostly used for the repeated and boring task, which might take a lot of time and reduce call agents’ productivity.

Following is a handpicked list of Top Auto Dialer Software with popular features and website links. The list contains both open source (free) and commercial (paid) software.

Best Auto Dialer

Name Starting price Client OS Deployment Link
RingCentral $149/ per month Mac, Windows, Linux Cloud Learn More
PhoneBurner $149/ per month Mac, Win, Linux Cloud Learn More
Agile CRM Free Demo Mac, Win, Linux Cloud, On-Premises Learn More
EngageBay $9.99/ per month Windows, Android, iOS. On-Premises Learn More
Exotel $136.43 Mac, Win, Linux Cloud, On-Premises. Learn More

1. RingCentral

RingCentral has everything you require for managing your call center. It includes auto dialing feature to maximize the productivity of the outbound call.

Features:

  • 99.99% uptime guarantee
  • Custom campaigns
  • Data integration
  • Voicemail
  • Campaign management
  • Real-time reporting and analytics
  • Safe dial featuring TCPA compliance
  • Progressive Dialer

Key Statistics:

Free Trial: Yes

Starting plan: $149/ month

Client OS: Mac, Windows, Linux

Deployment: Cloud.

Call recording: Yes.

Contact list management: Yes.

Campaign controls: Yes

Call Centre Management: Yes.

Pros Cons
An ideal option for VOIP phones. Difficult 3-way calling could be simpler.
Great features for a small/mid-size team
100% cloud – no maintenance ever.


2. Phone Burner

PhoneBurner is an excellent auto dialer service. You can integrate it with popular CRMs like Zapier, Salesforce, and HubSpot. It is versatile enough to suit various needs, from inbound calls to telemarketing.

Features:

  • SMS and email support for follow-ups.
  • You can set up virtual numbers based on local area codes.
  • Voicemail recognition for better call handling.
  • Automated post-call information processing.
  • This auto call software offers a feature of campaign management.
  • This web based dialer offers real-time reporting and analytics.
  • Web-based administration.

Key Statistics:

Free Trial: Yes

Starting plan: $149/ month

Client OS: Mac, Windows, Linux

Deployment: Cloud

Call recording: Yes.

Contact list management: Yes.

Campaign controls: Yes

Call Centre Management: Yes

Pros Cons
Offers plenty of CRM integrations. No predictive call automation.
Provides best reporting Does not offer inbound calling capabilities.
User-friendly interface


3. Agile CRM

Agile CRM tool helps you to automate your sales, marketing, and call service in one platform. This tool has a contact management facility that allows you to close deals faster. It also enables you to sync your Google calendar with CRM to get notifications about upcoming meetings.

Features:

  • It provides voicemail automation.
  • You can view contact data from the client conversation, call, notes, etc.
  • You can synch Agile CRM data with Google calendar to get notifications about upcoming meetings.
  • You can attach documents to deals.
  • Offers third-party integrations.
  • It helps you to receive regular email reports around the call activity of your staff.
  • Allows you to call multiple contacts with a single mouse click.
  • This phone dialer software helps you to know the information about the buyer’s journey.
  • This automatic dialing software offers Call Recording and Campaign Management feature.
  • Provides real-time reporting and analytics.
  • Allows you to keep track of your communications with your staff with real time call logs.
  • You can maintain insights with reports and advanced analytics.

Key Statistics:

Free Trial: Yes

Starting plan: Free Trail

Client OS: Mac, Windows, Linux

Deployment: Cloud, On-Premises

Call recording: Yes.

Contact list management: Yes.

Campaign controls: Yes.

Call Centre Management: Yes.

Pros Cons
Keeps track of your communications It’s not easy to view the complete number of contacts.
Wrap up time is available between each call.
Allows you to receive calls from your contacts without leaving your CRM.

Link:https://www.agilecrm.com/auto-dialer


4. EngageBay

EngageBay is an Autodialer tool that incorporates marketing, sales, and CRM tools into one software package. With this predictive Dialer, it is possible to make a single call or set up a series of calls to multiple contacts.

Features:

  • Offers Outbound calls.
  • Offers alerts for missed calls.
  • Helps you optimize call center operations.
  • Increases call agent’s productivity.
  • Allows you to manage multiple marketing campaigns.
  • It makes it easier for agents to remember details regarding past calls.
  • This autodial software helps you to monitor performance in real-time.
  • This phone dialer helps you to convert more leads.
  • Provides recording calls and playback.
  • Wrap-up calls.

Key Statistics:

Free Trial: Yes

Starting price: $9.99/month

Client OS: Web, Android, iPhone

Deployment: On-Premises

Pros Cons
EngageBay offers an advance list building tool that helps you to fetch subscribers. Very fewer options in templates where we can drag and drop.
Allows you to run multiple platform marketing with automation campaigns that work for Facebook messenger and email. Not support for SMS marketing automation.
Excellent customer reviews.
Feature reach platform


5. Exotel

Exotel is one of the best auto-dialers that you can integrate with tons of different tools to make the most out of your call handling process. With personalized Exotel phone numbers, you can convert more leads by using caller ID.

Features:

  • Integrates with tons of apps and services.
  • This autodial software helps you to set up personalized virtual telephone numbers for additional convenience.
  • Great enterprise-level security.
  • Interactive voice response support.

Key Statistics:

Free Trial: Yes

Request Demo: Yes

Starting price: $136.43

Client OS: Mac, Windows, Linux

Deployment: Cloud, On-Premises

Pros Cons
It helps reduces the need for manpower by significantly increasing agent productivity The maintenance keeps going on, which sometimes delays in providing the call details.
Increases company’s sales as it can make more calls than a human agent
Enables you to track all conversations with call recording
Creates personalized customer call experiences using IVR

Link: https://exotel.com/auto-dialer/


6. CallHub

CallHub is an enterprise-grade auto dialer solution with call center software, voice broadcasting software, and SMS marketing software. It is a popular choice for political campaigns and nonprofit organizations in 200+ countries across the globe.

Features:

  • It helps you to match your caller ID with the location of your contacts.
  • Allows you to schedule a convenient time to follow-up and Call.
  • You can join live calls for quality assurance and guide training sessions.
  • This phone dialer software offers real-time reporting and analytics.
  • Answering machine detection.
  • Phone number verification.

Key Statistics:

Free Trial: No

Starting price: $69/month

Client OS: Web

Deployment: Cloud Hosted

Pros Cons
Offers unlimited agent accounts Hard to import contacts.
CallHub offers the facility to analyze phone numbers and mobile numbers. Doesn’t integrate with too many CRMs.
The analytics dashboard gives you an in-depth view of how your campaigns are performing.
Provides detailed report and analytics
Pay as you go pricing model.

Link:https://callhub.io/auto-dialer/


7. Ameyo

Ameyo offers a comprehensive end to end auto dialer experience. It provides an omnichannel contact center and a CRM in a single platform. It also eliminates gaps in the customer engagement market. It offers full-fledged seamless customer experience solution for businesses across all dimensions.

Features:

  • It notifies via manager when the lead list reaches.
  • This power dialer software helps you increase your call connections and conversion rate.
  • Allows you to view channel-specific dashboards and reports.
  • Inbound lead conversion.
  • It helps you to automate your calling process.
  • Offers randomized predictive dialing.
  • This phone dialer software allows you to do up-sell and cross-sell.
  • Dialing based on last retry time.
  • Offers multi-filter auto-dialing.

Key Statistics:

Free Trial: No

Demo Request: Yes

Client OS: Windows and Mac

Deployment: Web App, Mac, Windows, iPhone, Android

Pros Cons
Save your agents’ time by helping you to automate the calling process. Does not offer the best customer services.
Filter the calls with an answering machine and only connect the agent when a human answers the call.
Ascending or descending order based dialing

Link:https://www.ameyo.com/voice/features/auto-dialer


8. CallHippo

CallHippo is easy to use virtual phone system. This program helps you to improve your customer support. You can also use it to analyze employee’s productivity.

Features:

  • It helps you to set up your phone system with ease.
  • Offers multiple telephony providers before placing a call.
  • You can know the right time to call your international clients.
  • CallHippo provides a call recording and analytics facility.
  • This application enables you to select a phone according to the country.
  • This autodial software offers a unique number for different departments.

Key Statistics:

Free Trial: No

Starting price: $14

Client OS: Mac, Windows, Linux

Deployment: Cloud, On-Premises

Pros Cons
It offers real-time reports of on-call status history. Does not offer any customer service phone number.
Tracks your phone support performance.
You can set a time-zone that depends on your location.


9. Five9

Five9 is an easy to use self-service system that utilizes the latest voice recognition technology. It enables you to solve any problems of your customers faster. This tool helps agents to focus on higher-value interactions and increase customer support.

Features:

  • Five9’s IVR automates routine calls.
  • It allows you to make changes quickly using the drag-and-drop engagement workflow.
  • You can identify customers and personalize the self-service flow.
  • Increases agent productivity.
  • It guides customers to the right answer or agent.
  • It allows you to integrate any CRM.
  • It offers a feature of voicemail routing.
  • Five9 offers various dialing modes to suit your needs.
  • It helps you to streamline lead management.

Key Statistics:

Free Trial: No

Demo Request: Yes

Client OS: Mac, Windows, Linux

Deployment: Cloud, On-Premises

Pros Cons
This system provides Salesforce integration, which allows you to dial from a CRM. Five9 does not have any built-in lead management tools.
The user interface is clean and quite easy to navigate for agents. Extra charge to access senior sales team features.
Allows customers to leave a voicemail and halt callback of that number for a week.

Link:https://www.five9.com/connect/auto-dialer


10. Nectar Desk

Nectar Desk is an affordable SaaS solution for managing inbound and outbound calls with reporting and analytics. This automatic dialing tool delivers a comprehensive call center application that can be set up in minutes, from buying a number to customizing your agents and more.

Features:

  • Offers an advanced call center functionality
  • Feature of Click-to call
  • Provides a real time dashboard.
  • Applies skill-based dialing for targeted outbound campaigns.
  • It helps you to automate the outbound dialing processes
  • Minimizes Agent idle time
  • Enables dynamic call pacing
  • 24/5 Phone/Chat/Email Support.

Key Statistics:

Free Trial: Yes

Demo Request: Yes

Starting price: $29/month/ per user

Client OS: Web

Deployment: Cloud, On-Premises

Pros Cons
Increases your contact center productivity by completely automating the outbound dialing processes. Their VOIP dialing system times out of every 5 seconds, even during calls.
Applies skill-based dialing for targeted outbound campaigns.
Minimizes agent idle time
Advanced scripting capability for agents to serve customers/prospects

Link:https://www.nectardesk.com/predictive-dialer/


11. Convoso

Convoso is an autodialer software that automates lead follow-up, boosts contact rates, and increases ROI while staying compliant. This tool is designed for higher conversion with fewer leads and manage the productivity of remote agents.

Features:

  • This auto-dial software boosts contact rates by 30%
  • Allows you to manage the productivity of remote agents.
  • This automatic dialing software helps you to convert more with fewer leads.
  • Get real-time insights into list profitability.

Key Statistics:

Free Trial: Yes

Demo Request: Yes

Starting price: $29

Client OS: Web

Deployment: Cloud hosted

Pros Cons
Superior automated lead follow-ups Recording quality is low, and several connectivity issues.
It provides Voice, SMS, email, voicemail drops, virtual agent
It helps you to make compliant data profitable.

Link:https://www.convoso.com/predictive-dialer/

FAQ:

❓ What is VoIP?

VoIP is a phone system that allows you to communicate with other people over the internet.
These applications enable you to make a conference call, send an online fax, text message, SMS, etc.

✅ Which are the Best Auto Dialer Software?

Here are some of the Best Auto Dialer Software:

  • RingCentral
  • Phone Burner
  • Agile CRM
  • EngageBay
  • Exotel
  • CallHub
  • Ameyo
  • CallHippo

⚡ What is an Auto Dialer?

An Auto Dialer is a software application that uses a list of phone numbers that allows you to automatically dial, leave messages or request information from leads or customers.

Auto dialer tools are mostly used for the repeated and boring tasks, which might take a lot of time and reduce the call agent’s productivity.

Auto dialer software can do this while the agent is working on other aspects of the call. They will even screen out
voicemails and negative call results, like busy signals and no answers.

🏅 Key reasons for the popularity of Auto Dialers

In recent years Auto Dialer software has become popular. Here are some prime reasons behind the popularity of the Auto Dialer’s Software:

  • It helps to reduce the agent idle time.
  • Allows you to avoid incorrect contact dialing.
  • Provides real-time analytics and reporting tools to track process or agent deficiencies for elimination.
  • It remains compliant with the Do Not Call (DNC) or Do Not Disturb (DND) guidelines.
  • You can choose to set up and route calls via an Interactive Voice Response (IVR) or a live call agent.
  • It helps you deliver quality, tone, or strength of messaging for deploying an outbound sales strategy.

👉 What are important types of Auto Dialers?

Some of the most commonly used auto dialer systems are as follows:

  • Power Dialer: This type of auto dialer software dials a number from a given list and connects it to a dedicated agent.
    The Dialer also checks agent availability and immediately calls the next number.
  • Preview Dialer: This type of Autodialer passes on important information about a prospect to a live agent.
    The Auto Dialer software then waits for a pre-defined period before launching the call. It allows the agent to preview important information and
    analyze it.
  • Progressive Dialer: Progressive dialers helps you to disconnect a call if no ringing is recorded. This type
    of Dialer also waits for a short duration before disconnecting the call when no response comes from other ends.
  • Predictive Dialer: This type of auto dialer employs smart algorithm techniques called pacing to dial numbers based on agents’
    availability.

❓ What are the important features of Auto Dialers?

Here are some important features of Automatic Dialing software:

  • It helps to improve the productivity of the call center.
  • Allows you to increase the lead-to-conversion ratio.
  • It offers reliable customer database management.
  • Offers real-time call monitoring and reporting.
  • Offers the capability to run simultaneous campaigns.
  • Customized messages for different campaigns and customer segments.
  • Provides automatic call recording for process improvements.
  • Supports customization.
  • It provides an easy-to-use user interface.
  • Provides call forwarding facility.

⭐ Important applications of Auto dialers

Here are some important applications of Auto Dialer software:

  • Track and report on call outcomes.
  • Record phone conversations for quality assurance purposes
  • Answering machine detection
  • Screen and filter calls that are sent to voicemail.
  • Provide agents with a typical response for common call queries and issues.
  • Set desired caller ID and location to display to contacts while making calls.
  • Establish marketing tasks/actions to complete specific goals and track performance.

❓ What rules should you follow while using Auto Dialer Software?

Here are the rules you need to follow while using Auto Dialer Software:

  • To use Auto Dialer, you should have at least 8 to 10 agents in your contact center to see benefits. The more agents you have, the
    more effective the Autodialer tool will be for you.
  • Some auto dialers deliver live calls so they listen answer by the user before connecting the call to an agent. This may results in a
    significant delay for the call recipient.
  • Hosted dialers with different dialing modes are mostly found in contact center suites.
    This suite of advanced applications (such as IVR and Automatic Call Distribution (ACD)) can come with fairly steep per agent prices.
  • If you just want a dialer, then you should consider some stand-alone systems available in the market, as the best Auto Dialer has lots of
    predictive and unwanted features for you.
  • You should look for Auto Dialer software,
    which has a DNC list of every country.

🔒 What are the business impact of Auto Dialer Software?

Automated dialer software have brought some great improvements to business with bottom-line growth, efficiency and productivity.

Here are the certain important business impact of Auto Dialer Software:

  • An automatic dialer system helps eliminate wastage of resources.
  • Auto dialers tool contributes positively to process and manage
    organizational efficiency through analytics.
  • Helps businesses by checking the precision and accuracy of messaging and even automating some
    process flow elements to ensure fluid functioning.

⚡ How to choose the best Auto Dialer software for you?

Auto dialers help you increase the call connection ratio, leading to higher agent productivity and increased sales. We can evaluate Auto Dialer Software based on the given parameters:

  • Price: The Autodialer software should offer the best pricing structure, number of users, or selected features.
  • Ease of use: An auto dialer software should be easy to install and set up or use.
  • Call automation: Auto Dialer software should offer features like automatic call routing to the next available agent,
    but you should also consider other features like preview dialing, automated lead scoring, and call-based workflow automation.
  • Customer Relationship Management (CRM) integration: Auto dialer software should have a CRM integration feature because it saves you money,
    tracks time automatically, and promotes efficient team collaboration.
  • Voice-over-Internet-Protocol (VoIP) integration: Auto dialer software should integrate easily with VoIP business phone systems.
  • Call analytics: Auto Dialer software should provide detailed reports and analytics on agent performance, call volume, campaign success, etc.
  • Customer support: Autodialer companies should offer easily accessible
    online documentation and good customer support.

❗ What is a Virtual Number?

A Virtual Number is a number that is not directly associated with a business or person. It can be used to track response rates from
particular marketing companies.

❓ What is faxing over VoIP?

Faxing over VoIP is a replacement for traditional fax machines. It is used to send text or images over the internet.