10 BEST RingCentral Alternatives (2025)

RingCentral is one of the leading VoIP systems for large businesses and enterprises. It offers a reliable way of Unified Communications (UC) to clients across the globe.

Why NOT Pick RingCentral?

Read more +

Best RingCentral Alternatives & Competitors: Top Picks!

Name	Zoom	Ultatel	Phone.com	Tresta
Supported Systems	iOS, Android, Windows, macOS, Linux	iOS, Android, Windows, macOS, Web	iOS, Android, Linux, macOS, Windows	iOS, Android, Windows, macOS, Web
Get Numbers in the following Countries	USA and Canada	USA and Canada	All countries except Haiti and Nigeria	USA and Canada
Get Multiple Number	Yes	Yes	Yes	Yes
Free Trial	Lifetime Free Basic Plan	30 days Money Back Guarantee	30 days Money Back Guarantee	7 days
Link	Learn More	Learn More	Learn More	Learn More

1) Zoom

Best for Unified Cloud Phone and Collaboration

Zoom is a modern cloud-based VoIP phone system that seamlessly integrates with Zoom Meetings and Team Chat, making it a top alternative to RingCentral for businesses seeking unified communications. It offers a flexible, scalable, and secure solution for organizations of all sizes, with global coverage and advanced calling features.

Features:

• Global Calling and Number Provisioning: Zoom Phone provides local phone numbers and calling plans in 40+ countries, enabling businesses to establish a local presence and connect globally with ease.
• Seamless Integration: Users can make and receive calls, escalate to video meetings, and collaborate via chat—all within the same Zoom app, streamlining workflows and communication.
• Enterprise-Grade Security & Reliability: Zoom Phone offers robust security with encryption, compliance certifications, and a 99.999% uptime SLA, ensuring business continuity and data protection.
• Flexible Call Routing & Auto Attendant: Advanced call routing, IVR, and auto-attendant features allow businesses to customize call flows, direct callers efficiently, and provide a professional experience.
• Mobile and Desktop Apps: Access Zoom Phone from any device—Windows, Mac, iOS, Android, or web browser—enabling remote and hybrid teams to stay connected anywhere.
• Call Recording and Analytics: Built-in call recording, monitoring, and analytics tools help organizations track performance, ensure compliance, and improve customer service.
• SMS, MMS, and Voicemail Transcription: Send and receive SMS/MMS messages, and get voicemail transcriptions delivered to your inbox, enhancing communication flexibility and efficiency.
• Third-Party Integrations & Open APIs: Zoom Phone integrates with leading CRM, helpdesk, and productivity tools (like Salesforce, Microsoft Teams, Slack), and offers APIs for custom workflows.

Why is Zoom the best RingCentral alternative for unified communications?

Zoom Phone stands out for its seamless integration with Zoom Meetings and Team Chat, global reach, and enterprise-grade reliability. It’s ideal for organizations seeking a single platform for all communication needs, with flexible deployment and robust features for modern business workflows.

Pricing:

• Starting price: Plans start at $10 per user/month (US & Canada Metered), with additional options for unlimited calling and global plans.
• Free Trial: Yes

Visit Zoom >>

---

2) Ultatel

Best Cloud-Based Phone System for Small to Medium Businesses

Ultatel provides a comprehensive cloud-based phone system designed specifically for small to medium-sized businesses seeking a reliable RingCentral alternative. During my evaluation, I found that it offers enterprise-grade features at affordable pricing, making it an excellent choice for growing businesses that need professional communication tools without the complexity.

The platform delivers advanced VoIP capabilities with seamless integration options and robust call management features. Ultatel’s focus on simplicity and reliability makes it particularly suitable for businesses transitioning from traditional phone systems to modern cloud communications.

Features:

• Advanced Auto Attendant: Customizable auto attendant with intelligent call routing to ensure professional customer interactions and efficient call distribution.
• Call Recording & Monitoring: Built-in call recording capabilities with quality monitoring tools to help maintain service standards and compliance requirements.
• Mobile & Desktop Apps: Native applications for iOS, Android, Windows, and macOS providing seamless communication across all devices and platforms.
• Voicemail to Email: Automatic voicemail transcription and delivery to email, ensuring you never miss important messages even when away from your desk.
• Conference Calling: High-quality conference calling with up to 100 participants, perfect for team meetings and client presentations.
• Call Analytics & Reporting: Comprehensive reporting dashboard with detailed call analytics to track performance metrics and optimize communication strategies.
• Number Porting: Easy number porting service to transfer existing business numbers without disrupting customer communications.
• CRM Integration: Seamless integration with popular CRM systems including Salesforce, HubSpot, and Microsoft Dynamics for enhanced productivity.

Why is Ultatel the best cloud-based phone system for small to medium businesses?

Ultatel excels as a RingCentral alternative by offering enterprise-grade features at SMB-friendly pricing. Its focus on simplicity, reliability, and customer support makes it ideal for businesses that want professional communication tools without the complexity and cost of larger enterprise solutions.

Pricing:

• Starting price: Plans start at $18 per user/month with unlimited calling and core features included.
• Free Trial: 30-Day Refund Policy

Visit Ultatel >>

---

3) Phone.com

Best Scalable VoIP

Phone.com stood out to me as a flexible innovative communications solution tailored for remote small businesses. During my review, I noticed that it provides unlimited faxes, voice calls, SMS, and MMS messaging. The tool made it possible for me to manage up to six phone numbers directly on my mobile devices.

The platform is highly adaptable and provides comprehensive analysis and reporting. Its similarity to RingCentral includes team collaboration and CRM integrations. Phone.com also allows you to select toll-free or local numbers depending on your location. Moreover, Phone.com has highly scalable and customizable plans. It has lower prices, voicemail transcriptions, and advanced video conferences in its plans.

Features:

• Address Book Syncing: It provides an address book feature, allowing you to sync contacts for quick calls or text messaging.
• Voice Tagging: I could easily identify why a client was calling using Phone.com’s voice tagging feature for agents.
• Advanced Call Customization: It offers options for call forwarding with advanced rules, helping you manage calls efficiently.
• Call Management Features: It includes call recording, screening, and number blocking for comprehensive call handling control.
• Call Handling Based on Caller ID: It directs calls to different destinations based on the caller ID, ensuring personalized responses.
• Dial-by-name Directory: It allows you to enter the name of the person you want to reach for easy call routing.
• Third-party Integrations: It integrates with Infusionsoft, SugarCRM, Zapier, Zoho, Close.io, Microsoft Dynamics, and Salesforce.
• Cross-platform Support: It supports iOS, Android, Linux, macOS, and Windows, providing a versatile experience across devices.
• Large Video Conferencing Capacity: It supports video conferencing with up to 300 participants, making it suitable for large meetings.
• International Number Availability: You can get phone numbers in all countries except Haiti and Nigeria for global communication.
• Video Conferencing: Supports up to 300 participants for efficient online meetings.
  Get Numbers in the Following Countries: Available in all countries except Haiti and Nigeria.

Why is it the best scalable VoIP with higher call volumes for beginner and advanced companies?

Compared to RingCentral, Phone.com analyzes inbound and outbound calls to help you determine when the call volume spikes and dips.

Pricing:

• Starting price: Plans start at $11.99 a month. 20% Discount on Yearly Payment.
• Free Trial: 30 Days Money Back Guarantee

Visit Phone.com >>

---

4) Tresta

Best for Flexible Phone Number Management

Tresta offers a modern approach to business communications with its innovative phone number management system. During my evaluation, I found that Tresta excels at providing businesses with flexible, scalable phone solutions that adapt to changing needs. The platform is particularly strong for companies that require multiple phone numbers and advanced call routing capabilities.

What sets Tresta apart from RingCentral is its focus on simplicity and cost-effectiveness while maintaining enterprise-level features. The platform provides seamless integration with existing business tools and offers transparent pricing without hidden fees, making it an attractive alternative for businesses of all sizes.

Features:

• Smart Phone Number Management: Advanced system for managing multiple phone numbers with intelligent routing and distribution across teams and departments.
• Cloud-Based Call Handling: Fully cloud-based infrastructure ensuring reliable call handling with 99.9% uptime and crystal-clear voice quality.
• Automated Call Distribution: Intelligent call routing system that automatically distributes incoming calls based on availability, skills, and business rules.
• Real-Time Analytics Dashboard: Comprehensive analytics and reporting tools providing insights into call patterns, team performance, and customer interactions.
• Mobile-First Design: Native mobile applications optimized for iOS and Android, enabling seamless communication for remote and mobile teams.
• Voicemail Transcription: AI-powered voicemail transcription service that converts voice messages to text and delivers them via email or SMS.
• Conference Calling: High-quality conference calling capabilities supporting up to 50 participants with screen sharing and recording options.
• Integration Capabilities: Seamless integration with popular CRM systems, help desk software, and productivity tools including Slack, Microsoft Teams, and Salesforce.
• Flexible Number Porting: Easy number porting process allowing businesses to transfer existing numbers without service interruption.

Why is Tresta the best alternative for flexible phone number management?

Tresta stands out as a RingCentral alternative by offering superior phone number management capabilities with transparent pricing and excellent mobile support. It’s ideal for businesses that need flexible communication solutions without the complexity and cost of traditional enterprise systems.

Pricing:

• Starting price: Plans start at $5/month/number with unlimited calling and core features.
• Free Trial: 7 Days

Visit Tresta >>

---

5) Nextiva VoIP

Best Unified communications (UC) solution

Nextiva VoIP provided me with a comprehensive solution as one of the best RingCentral alternatives. I noticed it includes Business Communications, Team Collaboration, and Customer Relationship suites. In my opinion, its four-tiered plans, dependable VoIP services, and a 99.999% uptime SLA are remarkable for ensuring reliable business communication.

This platform is highly scalable and offers more video conferencing attendees. It also has more compelling volume discounts to help keep costs down as a business grows.

Features:

• Comprehensive Communication Suite: Nextiva offers unlimited video meetings, virtual fax, call pop, and SMS messaging for seamless communication.
• Call Queue Management: I could efficiently manage incoming calls during busy periods using the dashboard’s call queue feature.
• Instant Conference Calls and Voicemail: It provides instant conference calls and sends voicemail messages directly to your email for easy access.
• Call Forwarding: Nextiva allows you to forward calls directly to personal cell phones, ensuring uninterrupted connectivity.
• Custom Auto-attendants: It allows customization of auto-attendants, helping to create a personalized caller experience.
• Third-party Integrations: It integrates smoothly with Slack, ServiceNow, Google, Outlook, HubSpot, Zapier, and Zendesk, enhancing workflows.
• Cross-platform Support: It supports iOS, Android, Linux, macOS, and Windows, offering a versatile experience across devices.
• Large Video Conferencing Capacity: It supports video conferencing with up to 250 participants, perfect for larger team meetings.
• International Number Availability: You can get phone numbers in the USA, United Kingdom, Canada, and Puerto Rico for wider reach.
• Video Conferencing: Hosts video calls with up to 250 participants for seamless virtual meetings.
• Global Numbers: Provides phone numbers in the USA, United Kingdom, Canada, and Puerto Rico for broader reach.

Why is Nextiva the best-unified communications (UC) solution for businesses?

Compared to Ringcentral, Nextiva is a better fit for growing businesses in particular. The platform comes with a desktop and mobile app to enable you to communicate on the go. Besides, it focuses on serving remote customers and teams in one app.

Pricing:

• Starting price: Plans starting at $20 a month.
• Free Trial: Yes – 30 Days

Visit Nextiva >>

---

6) GoToConnect

Best Remote agent management

GoToConnect provided me a versatile business phone system integrating Jive’s PBX, LastPass, and GoToMeeting. I could access features like messaging, a help desk, virtual voicemail, and video meetings. I recommend it as part of LogMeIn’s GoTo suite, noting it was once known as Jive.

Like RingCentral, GoToConnect has video conferencing, real-time predictive data, and audio conferencing. Both platforms have a 99.999% uptime service level agreement (SLA). Also, conference meetings held on GoToConnect come with unlimited durations. GoToConnect guarantees free international calling. Moreover, it is cheaper, has a robust conferencing setup, and can view up to 25 video feeds.

Features:

• Customizable Dial Plans: It offers customizable dial plans and a drag-and-drop system for efficiently routing calls.
• Call Flow Visuals: I could create visual call flows, helping to manage after-hour calls easily and efficiently.
• Call Analytics: GoToConnect provides call analytics that monitors calls by time, day, length, location, and issue trends.
• Custom Messages and Greetings: It allows you to set custom messages and greetings when opening or closing your business.
• Number Porting and Call Transfer: GoToConnect allows number porting and call transfers to other devices, ensuring versatile connectivity.
• Third-party Integrations: It integrates seamlessly with Slack, Zendesk, GoTo, Marketo, and Microsoft Teams, enhancing workflow efficiency.
• Cross-platform Support: It supports iOS, Android, Linux, macOS, and Windows, providing a comprehensive solution for all devices.
• Multiple Phone Numbers: You can easily obtain multiple numbers, helping to manage various business communications seamlessly.
• International Number Availability: It provides numbers in Canada, Chile, Argentina, Australia, and over 190 other countries.
• Large Video Conferencing Capacity: It supports video conferencing with up to 250 participants, making it ideal for larger meetings.
• Video Conferencing: Host virtual meetings with up to 250 participants seamlessly.
• Global Numbers: Obtain phone numbers from Canada, Chile, Argentina, Australia, Brazil, China, Croatia, and 190+ other countries.

Why is it the best alternative for remote agent management and longer meeting sessions?

When comparing RingCentral vs GoToConnect , it has breakout rooms that allow you to manage many participants into subgroups. It also provides a 40-minute meeting time for the free account.

Pricing:

• Starting price: Request a free quote from sales
• Free Trial: Yes – 14 Days

Visit GoToConnect >>

---

7) Ooma

Best Budget-conscious service

Ooma provided me with a complete business phone system ideal for small business needs. I could access a toll-free number for handling texts and calls. I found that features like call transfer, hold music, and virtual fax were helpful to me. The best part is that Ooma’s plans come without any contract requirement.

Ooma is a good alternative to RingCentral as it allows calling without upgrading. It also has simple pricing and is thus better for small businesses or solopreneurs.

Features:

• Customizable Dial Plans: It offers customizable dial plans and a drag-and-drop system for efficiently routing calls.
• Call Flow Visuals: I could create visual call flows, helping to manage after-hour calls easily and efficiently.
• Call Analytics: GoToConnect provides call analytics that monitors calls by time, day, length, location, and issue trends.
• Custom Messages and Greetings: It allows you to set custom messages and greetings when opening or closing your business.
• Number Porting and Call Transfer: GoToConnect allows number porting and call transfers to other devices, ensuring versatile connectivity.
• Third-party Integrations: It integrates seamlessly with Slack, Zendesk, GoTo, Marketo, and Microsoft Teams, enhancing workflow efficiency.
• Cross-platform Support: It supports iOS, Android, Linux, macOS, and Windows, providing a comprehensive solution for all devices.
• Multiple Phone Numbers: You can easily obtain multiple numbers, helping to manage various business communications seamlessly.
• International Number Availability: It provides numbers in Canada, Chile, Argentina, Australia, and over 190 other countries.
• Large Video Conferencing Capacity: It supports video conferencing with up to 250 participants, making it ideal for larger meetings.
• Video Conferencing: Supports up to 100 participants for seamless virtual meetings and collaboration.
• Global Phone Numbers: Access numbers in South Africa, Puerto Rico, United States, Canada, Romania, Russia, South Korea, and 60+ other countries.

Why is it the best budget-conscious service with flat rates for small businesses?

When comparing RingCentral Vs. Ooma, it offers a very low wholesale bulk international per-user fee rate. The platform lets home phone customers make unlimited calls to the 50 states without a fee.

Pricing:

• Starting price: Plans starting at $19.95 a month.
• Free Trial: Yes – 30 Days

Visit Ooma >>

---

8) Vonage

Best Customizable Solution

With Vonage, I experienced a dependable VoIP provider designed for seamless integration with Amazon Chime. I could access features like high-quality audio, messaging, and team collaboration tools, all included in each plan. In my opinion, it is great for video meetings, phone calls, and unlimited text messaging.

It has desktop and mobile apps that you can use from any device. Vonage also offers unlimited calling to Canada and the US and has a 99.999% uptime service level agreement (SLA). The platform is better than RingCentral with its à la carte scheme, making plans very customizable. It also offers integrations available at entry-level plans.

Features:

• Support Plus Service: The Vonage Support PLUS provides help with integrations, hardware installations, and resolving technical issues efficiently.
• Auto-attendant Feature: It offers an auto-attendant feature that handles messages and directs incoming callers seamlessly.
• Follow-me Call Routing: I could easily route phone calls to another device using the convenient follow-me feature.
• Caller ID Screening: It has a caller ID feature that allows you to screen calls before starting any conversation.
• Do Not Disturb Mode: You can activate “Do Not Disturb,” and Vonage sends a customized voicemail to any incoming caller.
• Third-party Integrations: It integrates seamlessly with ConnectWise, Zoho, NetSuite, Salesforce, and Microsoft Dynamics for enhanced productivity.
• Cross-platform Support: It supports iOS, Android, Linux, macOS, and Windows, offering a comprehensive experience across devices.
• Multiple Phone Numbers: You can easily obtain multiple numbers, making it simple to manage different business needs.
• International Number Availability: It provides phone numbers in the USA, Canada, China, South Korea, and over 60 other countries.
• Video Conferencing Capacity: It supports video conferencing with up to 100 participants, suitable for small and mid-sized meetings.
• Video conferencing: Supports up to 100 participants for seamless virtual meetings.
• Global numbers: Offers phone numbers in the USA, Malaysia, Puerto Rico, Canada, China, South Korea, Thailand, and over 60 additional countries.

Why is it the best customizable solution for selecting features that best fit an individual?

Compared to RingCentral, Vonage offers flexible service, thus allowing you to add integrations to your plans. You can even add call tags to numbers to help you distinguish calls.

Pricing:

• Starting price: Plans starting at $9.99 a month.
• Free Trial: Yes – 14 Days

Visit Vonage >>

---

9) Grasshopper

Best for small businesses or solopreneurs

Using Grasshopper, I evaluated a dependable virtual phone system that adds a business line to my current phone. It offered me features like unlimited calls, texting, virtual fax, and call forwarding. I found that I was able to connect easily with a good internet connection, a smartphone, and a phone number.

Grasshopper and RingCentral have an auto attendant that interacts with clients when the agent is not online. Both support Wi-Fi calling and call transfers. Also, you can call from your phone.

Features:

• Virtual Business Number: You get a virtual business number, allowing customers to easily reach you on your phone.
• Virtual Receptionist: Grasshopper provides a virtual receptionist to answer calls and schedule appointments, enhancing your customer service.
• Follow-Me Service: It offers a follow-me service to record messages, take notes, and direct callers efficiently.
• Call Routing: The call routing feature allows seamless transfer of incoming calls to another extension or department.
• Custom Greetings: Answer every call professionally with customizable and automated greetings tailored for your business needs.
• Cross-Platform Support: It supports iOS, Android, Linux, macOS, and Windows, making it a versatile choice.
• Multiple Numbers: You can get multiple numbers for different business purposes, offering flexibility in communication.
• Video Conferencing: Allows up to 200 participants, ideal for hosting large meetings or virtual events.
• Get Numbers in the USA and Canada: Provides virtual phone numbers, ensuring coverage in both the USA and Canada.

Why is it the best basic phone system for small businesses or solopreneurs?

When comparing RingCentral vs. Grasshopper, this platform is cheaper and offers a better user experience. You can access toll-free numbers, comprehensive phone management capabilities, and get unlimited texts.

Pricing:

• Starting price: Plans starting at $26 a month. Discount on Yearly Payment.
• Free Trial: Yes – 7 Days

Visit Grasshopper >>

---

10) Zoho Voice

Best for Managing active video feeds

Zoho Voice offers a reliable cloud-based VoIP phone software helpful for managing calls on any device, no matter the location. I could easily select local, toll-free, or international numbers, and even transfer existing ones. During my analysis, I appreciated the softphone and web app for handling calls smoothly from any device.

Zoho Voice lets you configure call settings and use a dial pad to make calls to unsaved numbers. It also offers features like call blocking, live call monitoring, call transfers, and call queues. You can also get historical call statistics, a customizable sidebar, and call pop-ups with caller information.

Features:

• Call Monitoring: I could listen, whisper, and barge into ongoing calls discreetly without alerting any parties involved.
• Interactive Voice Response (IVR): It automatically welcomes customers and guides them effectively to the right department based on input.
• Time Zone Management: It defines time zone-specific working hours, allowing calls to be handled at suitable times.
• Call Log Tracking: Track call records and gain insights by viewing detailed call logs of specific contacts.
• Bulk Contact Management: It lets you import, centralize, and manage multiple contacts efficiently, streamlining the entire process.
• Promotional Messaging: It allows you to send promotional messages to multiple customers simultaneously, boosting marketing efforts.
• Call Notes: Can easily take notes of key points during live calls, helping with accurate record-keeping.
• Activity Time Window: It sets a specific time window for agents to complete their activities after calls, ensuring follow-ups.
• CRM Integration: Integrations include Zoho CRM, Zoho Begin, and Zoho Desk, simplifying data synchronization.
• International Number Availability: It provides access to phone numbers in countries like the US, Canada, Germany, France, UK, and Sweden.
• Coverage: Get numbers in a variety of countries, including the US, Canada, Germany, France, UK, Sweden, and more.

Pricing:

• Starting price: Plans start at $34 a month.
• Free Trial: Yes – 15 Days

Link: https://www.zoho.com/voice/

How Did We Choose Best RingCentral Alternatives?

At Guru99, we prioritize credibility by delivering accurate, relevant, and unbiased information through rigorous content creation. After 100+ hours of research on over 40 Best Free RingCentral Alternatives, I compiled a well-researched list featuring both free and paid tools. Check out below important factors, as we evaluated reliability, pricing, and functionality.

• Reliability: According to our analysis, it is important to choose platforms with consistent uptime and performance.
• Pricing: We aimed to select tools that offer affordable pricing plans without compromising essential features.
• Ease of Use: All you need is a user-friendly interface that simplifies setup and daily tasks.
• Integration: Great options provide seamless integration with existing software and business tools.
• Customer Support: It might be helpful to pick services with 24/7 support for timely assistance.
• Scalability: Make sure you consider alternatives that can grow with your business needs.
• Feature Set: Top picks include features like video conferencing, messaging, and file sharing for complete communication.
• Security: Pay attention to data protection and secure communication features to avoid risks.

Verdict:

I find RingCentral alternatives quite promising, especially when looking to manage business calls and streamline communication. The tools I reviewed here offer different features that cater to diverse needs, whether it is cost-efficiency, security, or enhanced integration options. If you are considering switching from RingCentral, I recommend exploring my verdict below.

• Zoom is a modern cloud-based VoIP phone system that seamlessly integrates with Zoom Meetings and Team Chat.
• Ultatel provides a comprehensive cloud-based phone system designed specifically for small to medium-sized businesses seeking a reliable RingCentral alternative.
• Phone.com is a flexible innovative communications solution tailored for remote small businesses with highly scalable and customizable plans.