7 Best USA Virtual Phone Number Services (2022)

USA virtual phone numbers have American area codes, do not depend on addresses or SIM cards, and can make calls anywhere in the US. These numbers include local US numbers, virtual mobile numbers, and standard 800, 833, 844, 855, 866, 877, and 888 Toll-free Numbers.

Our research team evaluated 23+ tools and narrowed the list based on optimization, features, and convenience. Below is the shortlist of the best USA virtual phone number providers in 2022.

Top USA Virtual Phone Number Services

Tool Name Key Features Type of Virtual Phone Numbers Get Multiple Numbers Free Trial Links
RingCentral • Call delegation
• Presence and head-up display
• Paging
• Local
• Toll-Free
• Business
Yes 15 Days Learn More
Nextiva • Analytics
• AI-enabled voicemail to email
• Auto-attendant
• Local
• International
Yes 7 Days Learn More
Grasshopper • Virtual receptionist
• Auto attendant
• Number porting
• Local
• Toll-Free
• Vanity
• International
Yes 7 Days Learn More
Phone.com • Audio conferencing
• Dial-by-name directory
• Voice tagging
• Toll-Free, Custom
• Local
• Vanity International
Yes 30 Days Learn More
Google Voice • Real-time reporting
• Custom greetings
• Call routing
• Local
• International
No 14 Days Learn More
Expert advice:

Choosing a USA virtual phone number is critical to your business success. It is hard to obtain complex or expensive equipment with traditional phone systems. Once you get a virtual number, communication becomes much more manageable. Consider looking into the features before making a final decision

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1) RingCentral – Best for Remote agencies and call centers.

RingCentral is one of the best virtual phone number service providers based on VoIP technology. Its numerous call management features have been the ideal choice for call centers. It offers video conferencing, calling, and messaging from a single integrated platform.

RingCentral has a directory listing so that leads can find your number in local or national business directories. You can access call forwarding, screen sharing, video voicemail, and call logs. Moreover, it offers numerous extensions with notifications of missed calls and received faxes.

RingCentral

Features:

  • It can screen calls and get the caller’s information before responding.
  • Admin assistants can manage a high volume of call transfers using call delegation.
  • Users can set their status display to show whether they are available or busy.
  • You can park and hold calls in a virtual location and retrieve them from your business desk phone.
  • Paging enables real-time announcements to the overhead mobile devices and desk phones.
  • The Shared Lines feature allows you to answer several calls on multiple devices.
  • The platform enables users to forward voicemail messages to email in the RingCentral online account.
  • Call flip lets you move an ongoing call between the soft, mobile, or desk phone.
  • This US phone number offers multiple numbers.
  • Third-party integrations include Microsoft Teams, Salesforce, Hansen, Chorus.ai, Kustomer, and G suite.
  • RingCentral supports: iOS, Android, macOS, Linux, and Windows.
  • Customer support: Chat, phone, email, Webinars, FAQs, e-guides, and video tutorials.
👍 Pros 👎 Cons
You can use the softphone desktop application for audio conferences. RingCentral automatically blocks some companies’ website verification texts or calls.
It offers unlimited calls and SMS across the USA. The service takes 24 hours to generate reports
Users get HD-quality video meetings with up to 500 participants.
RingCentral auto-attendant uses pre-recorded messages to greet callers automatically.

Key specs:

Type of Virtual Phone Numbers: Local, Toll-Free, Business
Usage: Texts, Calls, WhatsApp, Email
Pricing: Plans starting at $19.99 a month. 33% Discount on Yearly Payment.
Incoming Calls (Per minute): Starting at $0.25
Outgoing Calls (Per minute): Starting at $0.03
Receive SMS: Yes
Setup Fees: None
Free Trial: Yes – 15 days

Visit RingCentral >>


2) Nextiva – Best All-in-one business communications provider

Nextiva is a cloud-based phone solution in the US that provides virtual phone numbers for businesses. It can also apply to home phone calls, offering system stability and call management with more than 40 VoIP capabilities. These features include call holding, queuing, forwarding, screening, and call parking.

This platform offers two categories of service with multiple pricing tiers. The Business Phone plan provides efficient omnichannel customer support. It also stores contact information, tracks business productivity, and monitors internal communications.

Nextiva sales and CRM plans, on the contrary, help to support marketing operations and large-scale sales. You can get Nextiva softphones for internal and external communication with HD call quality VoIP.

Nextiva

Features:

  • It provides analytics and call reporting to help monitor performance in real-time.
  • Call queues let you handle a higher number of calls without sending them to voicemail.
  • Users can receive voicemail messages in their email inboxes.
  • Call pop shows important caller details on your screen before picking up the call.
  • The system has a multi-level auto-attendant that directs inbound calls to the correct department or person.
  • It has call screening that filters incoming calls and blocks spam or telemarketers.
  • This virtual USA phone number offers multiple numbers.
  • Third-party integrations include Zendesk, Sugar CRM, ServiceNow, HubSpot, Microsoft Outlook, and more.
  • Nextiva supports iOS, Windows, Android, macOS, and Linux.
  • Customer support includes instant chat, phone, Webinars, FAQs, e-guides, and video tutorials.
👍 Pros 👎 Cons
You can send automated surveys to callers after every interaction. Nextiva’s high-performance networking equipment is expensive.
It offers pre-built templates to help new users in getting started. It has no location tracking feature for emergency calls.
Users can put the phone status to “busy” mode to decline incoming calls.
Play on-hold music to clients and inform them about business promotions.

Key specs:

Type of Virtual Phone Numbers: Local, International
Usage: Texts, Calls, WhatsApp, Email
Pricing: Plans starting at $18.95 a month.
Incoming Calls (Per minute): Starting at $0.25
Outgoing Calls (Per minute): Starting at $0.45
Receive SMS: Yes
Setup Fees: None
Free Trial: Yes – 7 Days

Visit Nextiva >>


3) Grasshopper – Best for Virtual business phone number

Grasshopper ranks as one of the best virtual phone number providers for businesses or solopreneurs of up to 20 people. The platform specializes in VoIP services with unlimited domestic calls, messaging, and voicemail.

This virtual phone company helps in separating business-related calls from personal calls. It has business analytics to help keep track of all the performance metrics. It allows users to change settings and have the option to restrict business calls to their working hours.

The system lets you get real-time call notifications, review the caller, and answer when necessary. Grasshopper virtual phone service allows you to call over Wi-Fi or VoIP for performance management. The features include call forwarding, virtual fax to email, call routing, and extensions.

Grasshopper

Features:

  • It offers a live US-based virtual receptionist to help answer calls during business and after hours.
  • An auto attendant is available to welcome and re-direct callers to the relevant person or department.
  • This app transcribes voicemail to text, so users can read the message instead of listening.
  • Grasshopper provides detailed usage reports and calls tracking metrics.
  • It allows you to record professional custom greetings to welcome callers.
  • The platform uses on-hold music to keep waiting callers engaged.
  • The simultaneous call handling can take multiple calls at the same time.
  • You can control incoming calls by screening and blocking spam callers.
  • Third-party integrations include Zapier, HubSpot, Zoho, Skype, Chatdesk, Volusion, and Google Voice.
  • Grasshopper supports iOS, Linux, Android, macOS, and Windows.
  • Customer support includes instant chat, phone, FAQs, e-guides, and video tutorials.
👍 Pros 👎 Cons
Users can choose from an inventory of virtual business phone numbers for free. The phone app requires syncing with personal phone contacts.
You can port an existing business number. Setting up the extension and call recording takes a lot of effort.
The phone rings 15 times, so you do not miss a call.
It can instantly respond to callers and leave a text when you cannot answer the phone.

Key specs:

Type of Virtual Phone Numbers: Local, Toll-Free, Vanity, International
Usage: Texts, Calls, WhatsApp, Email
Pricing: Plans starting at $26 a month. 10% Discount on Yearly Payment.
Incoming Calls (Per minute): Starting at $0.06
Outgoing Calls (Per minute): Starting at $0.084
Receive SMS: Yes
Setup Fees: None
Free Trial: Yes – 7 Days

Visit Grasshopper >>


4) Phone.com – Best customized virtual phone numbers

Phone.com is a cloud-based virtual number provider that allows you to manage a business anywhere in the US. The company provides VoIP phone services for small businesses, individuals, and home offices. It offers unlimited SMS, Voice, MMS, and inbound and outbound faxes functionalities.

The platform has a mobile and desktop app with a simple user interface. They have scalable and customizable plans with unlimited calling or pay-per-minute options. You can get additional global numbers, IP business phones, and adapters to analog telephones. The platform has extensions, on-hold music, calling queues, and auto-attendant services.

Phone.com

Features:

  • It offers call analytics to help track incoming and outgoing calls by time of the day and duration.
  • You can get notifications through email every time a caller leaves a voicemail.
  • The service can provide caller ID info by setting up call screening with an audio message.
  • Users can record all phone conversations for later reference.
  • Audio conferencing has HD voice quality and can connect up to 300 participants.
  • It has a dial-by-name directory for callers to enter the first or last name of the person they are trying to reach.
  • The platform allows you to select hold music to engage the waiting callers.
  • Voice tags help respond with appropriate salutations if multiple calls are ringing to the same number.
  • It can transcribe voicemails and automatically send them as text messages.
  • Phone.com supports iOS, Android, Windows, and macOS.
  • Customer support includes instant chat, phone, tickets, FAQs, and e-guides.
👍 Pros 👎 Cons
Phone.com provides an address book for syncing contacts. You have to place an ongoing call on hold to use the paging feature.
Users can access account history and call logs of the business phone communications. It does not offer team messaging.
The phone system is secure and has HIPAA compliance.
It has call handling rules that enable clients to reach you on any line or device.

Key specs:

Type of Virtual Phone Numbers: Toll-Free, Custom, Local, Vanity, International
Usage: Texts, Calls, WhatsApp, Email
Pricing: Plans starting at $11.99 a month. 20% Discount on Yearly Payment.
Incoming Calls (Per minute): Starting at $0.04
Outgoing Calls (Per minute): Starting at $0.039
Receive SMS: Yes
Setup Fees: None
Free Trial: 30 Days Money Back Guarantee

Visit Phone.com >>


5) Google Voice – Best for Small budget businesses

Google Voice is a USA virtual number service with a straightforward, easy-to-use interface. Its services are available for personal and business use to those with single-number accounts. The platform is ideal for individual users due to its dedicated phone numbers and free charges.

Google Voice enables users to configure their Private Branch Exchange (PBX) system and use a Wi-Fi or cellular network to make calls. You can use the services to send messages, download files, and answer voicemails on mobile phones and landlines.

Google Voice

Features:

  • It has real-time reporting for users to access and view phone data as soon as it happens.
  • You can create custom phone greetings when you sign up for Google Voice virtual phone number.
  • It can screen calls to get the caller’s information before answering.
  • Google Voice provides an address book for adding contact information.
  • Depending on how you set the rules, it can route calls to individual extensions or groups.
  • The platform can block spam and telemarketer calls.
  • Third-party integrations with Google Calendar, Google Meet, Gmail, and Google Drive.
  • Google Voice supports Windows, iOS, Android, and macOS.
  • Customer support includes instant chat, FAQs, e-guides, and video tutorials.
👍 Pros 👎 Cons
Users can make audio conference calls with up to four participants. Google Voice does not offer vanity or a toll-free number.
Google Voice provides a custom and secure business email. The platform does not send hyperlinks or video messages.
It has a noise cancellation to deliver HD quality voice.
You can record conversations every time you make a call.

Key specs:

Type of Virtual Phone Numbers: Local, International
Usage: Texts, Calls
Pricing: Plans starting at $125 a month.
Incoming Calls (Per minute): Starting at $0.02
Outgoing Calls (Per minute): Starting at $0.01
Receive SMS: Yes
Setup Fees: None
Free Trial: Yes – 14 days

Link: https://voice.google.com/u/0/about


6) TollFreeForwarding.com – Cheapest US virtual number

TollFreeForwarding.com is a private company with international and virtual communications solutions. The service provides customers with a free virtual phone number in over 120 countries. Users can route calls to multiple numbers simultaneously or in a specific order.

The solutions allow you to change the destination of incoming calls and forward them to the correct number or device. Advanced features include international ringback tones, sequential ringing, SIP trunking, and call screening. TollFreeForwarding.com has an online control center, a hosted PBX, and unlimited extensions.

The phone system offers state-of-the-art capabilities on its flexible calling plans. You also get to access multilingual customer service and change the settings for the voice menu to meet the business needs.

TollFreeForwarding.com

Features:

  • Real-time reporting and analytics let you view call data from the online dashboard.
  • It offers an intuitive Interactive Voice and custom greetings to respond to callers.
  • You can use the time/day schedule for calls according to the days and hours of your business.
  • It provides auto-attendant guides callers to the correct department or people.
  • Users can send and receive voicemails as attachments directly as email messages.
  • You can record some or all the incoming calls to your virtual number.
  • It offers 24/7 online account management that updates the account information.
  • The platform provides all the call history (Logging), including dates, times, and durations.
  • Users can set custom hold music for callers waiting on a call.
  • TollFreeForwarding.com supports iOS, macOS, Android, and Windows.
  • Customer support includes instant chat, phone, email, FAQs, and e-guides.
👍 Pros 👎 Cons
It is HIPAA-compliant, thus processing personal data with top-notch security. Per-minute charges are costly.
The platform can generate the caller’s ID and information.
You can filter and block spam or telemarketer calls.
Users can view their billing information and statements.

Key specs:

Type of Virtual Phone Numbers: Toll-Free, Vanity, Local, National
Usage: Calls, WhatsApp
Pricing: Plans starting at $9 a month. 20% Discount on Yearly Payment.
Incoming Calls (Per minute): Starting at $0.017
Outgoing Calls (Per minute): Starting at $0.024
Receive SMS: No
Setup Fees: None
Free Trial: Yes – 30 Days

Link: https://tollfreeforwarding.com/


7) CallHippo – Best for Better call operations.

CallHippo company has its headquarters on East Coast, Southern US. This USA virtual phone service is a go-to company in more than 50 countries across the globe. It facilitates communication in a convenient, efficient, and cost-effective way. It also offers cloud-based VoIP services and enables you to add multiple users to one account.

The service comes with a number, talk time, and service features package. CallHippo provides options like a smart switch, voice mail, smart call forwarding service, and ring-all. Furthermore, it displays the virtual phone number to your client when you make an outgoing call. You can also pick up incoming calls through CallHippo’s app or route the call to an alternative phone number.

CallHippo

Features:

  • It can record all phone conversations for the manager’s convenience.
  • The power dialer automatically dials the phone number of the next contact on the call list.
  • You can transfer a connected call from your phone to a team member.
  • CallHippo can queue incoming calls in a line when the agent is not available.
  • The call conference feature can add a third person to a two-way call.
  • Analytics allows users to get real-time call metrics, identify trends and scale up their businesses.
  • Its automatic call distribution assigns call equally amongst all your executives.
  • This virtual USA phone number offers multiple numbers.
  • Third-party integrations include Freshdesk, Hubspot, HappyFox, Intercom, Pipedrive, Slack, and 100+ apps.
  • CallHippo supports Android, macOS, iOS, and Windows.
  • Customer support includes phone, email, demo, and e-guides.
👍 Pros 👎 Cons
It is HIPAA-compliant to secure patient information and protect their privacy. You can increase the overall call volume when controlling the power dialer.
The service allows users to create custom on-hold music for callers waiting for a call.
Supervisors can monitor a call while staying anonymous.
Request a call-back if the caller does not want to leave a message.

Key specs:

Type of Virtual Phone Numbers: Local
Usage: Texts, Calls, WhatsApp, Emails
Pricing: Plans starting at $16 a month.
Incoming Calls (Per minute): Starting at $0.02
Outgoing Calls (Per minute): Starting at $0.020
Receive SMS: Yes
Setup Fees: None
Free Trial: Yes – 10 Days

Visit CallHippo >>

FAQS

❓ What is a US virtual phone number?

A US virtual phone number is not directly associated with a telephone line but looks like a regular USA phone number. It is programmed with intelligent cloud features to help in managing high-volume calls. This number has an American area code and can forward calls to one or more of the pre-set telephone lines of your choice.

👉 What is the best USA virtual phone number?

Here are the best US virtual phone numbers

🚀 What to look for in USA virtual phone number?

Knowing how to select the best USA virtual number is essential since the service providers are usually different. Consider the following factors in your decision criteria.

  • Price: Select the virtual phone service provider that fits your budget. Some services have monthly plans, while others charge per minute. Moreover, customizable plans allow you to pay only for the features needed.
  • Local Area Code: Virtual phone number providers are not locked to a specific geographic location or line. Therefore, users can choose from an area code and phone number. So, you should ensure that you have selected an area code that denotes your regional location in the US.
  • Customer Support: Trained technical support is necessary since you will likely have questions. The service should also provide FAQs and explanatory articles on its website.
  • Features: Look into call management capabilities like call recording, transfers, routing, and queues. These will be helpful as the volume of incoming calls gets high when your business grows.
  • Call Quality: The USA virtual number should have a good connection to make communications efficient. Consider the call quality to help you thrive in the long term.
  • Multiline Management: You should be able to separate personal from professional communication. Using multiple lines on a single device is very convenient in handling high-volume business calls.
  • Type of Phone Numbers: Depending on the current scaling plans and professional needs, you may want a local or toll-free number. If you are targeting foreign markets, then go for an international number.

🏅 What are the types of Virtual phone numbers in the US?

There are three types of numbers in the USA that you can purchase as virtual phone numbers:

  • Toll-free numbers are free for the caller to call within the United States. They start with 833, 844, 855, 866, 877, or 888 codes.
  • Local US numbers have city-specific dial-code or area codes based on specific geographic areas.
  • Vanity numbers use recognizable patterns of numbers or letters that make them easy to remember. An example would be “1 (888) PEACHES.”