A business requirement is a formal document that addresses the need of the stakeholders for the...
Business Phone Services for Small business helps you to efficiently manage calls with clients. It allows you to easily track call duration, wait times, hold, and overall usage.
Many such business phone systems come with call forwarding, waiting, caller ID, inbound recording, and more. Phone services enable you to use cordless phones, phone systems, computers, or mobile phones to make or receive calls.
Implementing phone service for small businesses is a tedious task. It requires speaking with the vendors, consultants, and configuring the entire system. Nowadays, there are many ready to use online phone services that offer numerous features suited for small businesses.
|Name||Starting price (per mo. per user)||Key Features||Voice to text/email||Link|
|GrassHopper||$26||up to 3 extensions, Voicemail to Email1 number, virtual fax||Yes||Learn More|
|RingCentral||$19.99||toll-free or local number, 100 toll-free minutes/mo, Voicemail-to-text.||For some plans||Learn More|
|Dialpad||$15||High definition clarity in calls, call forwarding, call analytics, internal and external messaging||Yes||Learn More|
|Freshcaller||$0.016||toll-free and vanity phone numbers, block spam calls||Yes||Learn More|
|eVoice||$14||Call forwarding facility, HD quality video and web conferencing, manage both incoming and outgoing faxes online.||Yes||Learn More|
|Phone.com||12.99||unlimited extensions, Voicemail to Email, call queuing||For some plans||Learn More|
Following is a handpicked list of Top Business Phone Services for Small Business with their popular features and website links. The list contains both open source (free) and commercial (paid) software.
Grasshopper is a phone service that provides a communication solution for small businesses. It gives one professional phone number that can be used on existing cell mobile or landline. This app enables you to port your virtual number without any hassle. It allows you to take multiple calls simultaneously by routing to another phone or team member.
RingCentral is a tool that offers phone number solutions for businesses. It helps you to better serve with all in one video conferencing, cloud phone, team messaging, etc. This application enables you to send messages and make calls from any device.
Freshcaller is a small business phone service to create or respond to all opportunities with full context. Your employees can easily manage customer calls and collaborate with internal teams in a more organized manner.
Phone.com is office phone system that offers complete mobile office experience. It offers custom and vanity numbers to the customers. This service helps you to create and organize your groups and extensions.
Nextiva is a phone number service for small businesses that enables you to start audio and video conferencing with just one mouse click. You can use this easy-to-use tool for unlimited calling. It easily allows you to receive SMS and text messages from your mobile app. This app provides of voicemail via messages via email.
eVoice is a phone service for small businesses that offer local and numbers. This service can easily scale with your business. It enables you to welcome your customers using studio-recorded greetings.
Dialpad is one of the best phone services for small businesses that helps you to make conference calls from the cloud. It helps you to work from anywhere. This application provides enterprise-level communication facilities without installing any hardware.
8x8 is a phone service for small business that provides all in one cloud solution for voice calling, video calling, messaging, and call center solutions. This tool supports calling for more than 47 countries.
Ooma is a business phone service for small businesses that offer voicemail, automatically call distribution facility, and more. It allows you to receive calls from your phones. This software can be easily setup in less time. Ooma Office Phone enables you to port your current port number with ease.
Verizon VoIP is a tool that offers flexible phone services. It provides 24/7 technical support for your internet. This service enables you to send fax messages without any hassle.
GoToConnect is a tool that offers easy to use remote communication facility. This application supports video conferencing, chat, and tex. It offers cloud-based architecture that provides business VoIP calling.
Mitel offers an on-site business system and solution that offers messaging, conferencing, and collaboration. It offers a solution for the healthcare and hospitality sectors. This service supports video, audio, and video conferencing.
MegaPath is easy to use VoIP solutions for small businesses. This service provides voice calling, and 1080p video conferencing, chat, and SMS texting service. It simplifies IT management by combining the internet and voice over one connection.
1-VoIP is a business phone provider that enables you to manage your calls with ease. It plays music when you hold your mobile. This application enables you to transfer calls. You can use it to transfer your call to other department in your organization.
Sangoma is a tool that offers a business communication solution. It allows you for business conferencing and collaboration. This application enables you to place emojis while calling. This application helps you to host group calls for more than 50 participants.
VOIPstudio is a VOIP service for small business that offers unlimited call recording. It allows you to manage your call in real time with drag and drop functionality. This application provides a free non-geographic number.
VoiceOnyx a phone service for small businesses that offers unlimited calling facilities. This service allows you to record any call you like. It includes local numbers for each and every phone.
Gabbit is a phone service provider for small and medium-sized businesses. This application offers unlimited calling in various countries. It supports easy to use call recording and forwarding.
Zadarma is a VoIP for a business that enables you to setup your telephone system without using any hardware. It allows you to quickly create a versatile business phone system. This application has clear instructions and intuitive software wizard.
Vonage is an application that offers scalable and flexible voice, message, and video calling facility. This program supports call forwarding. It offers turn on and off caller ID or call waiting facilities.
AT&T Collaborate is an application that provides caller ID, call forwarding, and traveling facility. This software enables you to send voicemail. It enables you to make changes to services and run a report using the internet.
VirtualPBX is a communication system that helps you to monitor your calls in real time. This tool provides Automatic Call Distribution (ACD) to manage call traffic of a specific department.
Line2 is a phone service for small business that works as your business phone across numerous mobile carriers and Wi-Fi. It runs on the cloud and any internet-connected device.
VoIPLy is one of the best phone services for businesses that allows you to unlimited calling in more than 50 countries. This application offers easy to place HD voice calling. It allows you to transfer calls to other phones with ease.
FluentStream is a business communication application. This program helps your business to serve in a better way using voice, video, and text service. You can use it to manage and review your calls.
VoiceShot is a cloud voice solution that offers local and toll-free numbers. It enables you to send voicemail and interactive voice messages. This application allows you to integrate Zapier.
Here the basic features do you get with VoIP service:
PBX stands for Private Branch Exchange, is a private telephone network which is used within an organization or company. It helps you to communicate internally and externally using various communication channels like ISDN or Voice over IP.
SIP trunk is a virtual version of an analog phone line that enables you to send and receive calls via IP networks like private WAN or the internet.
Number porting is a method of taking your existing phone number and transferring it to another provider. It helps you to upgrade business providers without informing existing clients about the change due to the same phone numbers.
Yes, you can use your cordless phones with most business VoIP. Many business VOIP applications also come with a mobile app that you can install on personal cell phones.
VoIP or Voice over Internet Protocol, is a phone service that operates over the Internet. It creates a digital signal from an incoming or outgoing call. After this, it converts that signal to reach members who are not using VoIP. This cloud-based solution allows you to receive calls from a VoIP phone, any phone with a VoIP adaptor, mobile hotspot, or computer.
Here are the important types of phone system:
A business phone system helps you to present a professional image to your customers. If you do not have a need for office phones or spend the money, you can still use a virtual phone system to project a professional look. This enables you to place a call directly to a mobile phone. It also has key features like voicemail transcription and automated attendants.
As your business grows, your communication need will increase. Business phone service is a robust option to fulfill such needs. It also helps your employees get the advantage of video conferencing. In your business, it is good that you invest in some of the phone systems.
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