13 Best VoIP Call Providers for Small Business (2023)

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VoIP is a phone system that allows you to communicate with other people over the internet. Best VoIP phone services for small business helps you to efficiently manage calls with clients. These applications enable you to make a conference call, easily track call duration, wait times, hold, send an online fax, text message, SMS, and more.

Many such business VoIP phone systems and VoIP software come with call forwarding, waiting, caller ID, inbound recording, and more. VoIP phone services enable you to use cordless phones, phone systems, computers, or mobile phones to make or receive calls.

Implementing VoIP phone service for small businesses is a tedious task. It requires speaking with the vendors, consultants and configuring the entire system. Nowadays, there are many ready to use online voice over IP software and phone services that offer numerous features suited for small businesses.

Following is a handpicked list of the Best Business VoIP Service Providers for your business, with their popular features, website links, and how to use guide. These VoIP Phone Number Software allow you to use a number without a connected telephone line. Some online VoIP Providers are free of cost, and others are available with a free trial or paid plans.
Read more…

Best Business VoIP Service Providers

RingCentral Nextiva Ooma 8×8 Vonage
Name RingCentral Nextiva VoIP Ooma 8×8 Vonage
Trial Period 15 Days 30 Days 30 Days 30 Days 14 Days
Setup Fees Free Free Free Free Free
Voice to text/email Yes Yes For some plans Yes Yes
Link Learn More Learn More Learn More Learn More Learn More

1) RingCentral

RingCentral is a tool that offers cloud-based communications and collaboration solutions for businesses. It helps you to better serve with all in one video conferencing, cloud phone, team messaging, etc. This Cloud VoIP (voice over internet protocol) phone system enables you to send messages and make calls from any device.

#1 Top Pick
RingCentral
5.0

Type of Virtual Phone Numbers: Business and Toll-Free Numbers

Get Local Numbers in the following Countries: Canada, USA

Free Trial: 15-Day Trial

Visit RingCentral

Features:

  • It provides a call forwarding facility.
  • This tool offers HD quality video and web conferencing.
  • You can host a maximum of 100 participants in an online meeting.
  • It enables you to manage both incoming and outgoing faxes online.
  • RingCentral is available in 100+ countries with local dialing plans as well as international virtual numbers.
  • It allows you to share file tasks and file online.
  • This application offers responsive client supports.
  • It helps you to empower the workforce with mobile device ready-VoIP.
  • Supports Call Conference, Call Forwarding, Call Routing, Call Recording
  • Get Local Numbers in the following Countries: Canada, U.S
  • Can you get Multiple Numbers? YES
  • Type of Virtual Phone Numbers: Business phone or toll-free numbers
  • Apps: Android, iOS
  • Price: Plans start at $29.99 a month. 33% Discount on Yearly Payment.
  • Free Trial: 15-Day Trial

Visit RingCentral >>


2) Nextiva VoIP

Nextiva is a voice over internet protocol software that offers business phone services. It allows companies to deploy contact center in the cloud for outbound and inbound calling campaigns.

#2
Nextiva
4.9

Type of Virtual Phone Numbers: Local and International

Get Local Numbers in the following Countries: Canada, UK, USA, Puerto Rico

Free Trial: 30-Day Trial

Visit Nextiva

Features:

  • You can know the customer’s information when they call.
  • Automatically get feedback from your clients.
  • All your communication and data can be managed centrally.
  • You can track the interaction of a customer with your business.
  • This tool provides a real-time view of your clients at an individual level.
  • You can send an online fax, text message, and SMS.
  • Offers professionally recorded greetings.
  • Supports Call Forwarding, Call Routing
  • Get Local Numbers in the following countries: Canada, United Kingdom, United States, Puerto Rico
  • Can you get Multiple Numbers? YES
  • Type of Virtual Phone Numbers: Local and international
  • Price: Plans start at $1 .99 a month. 20% Discount on Yearly Payment.
  • Free Trial: 30 Day Trial

Visit Nextiva >>


3) Ooma

Ooma is a business phone service for small businesses that offer voicemail, automatically call distribution facility, and more. It allows you to receive calls from your phones. This VoIP software can be easily setup in less time. Ooma Office Phone enables you to port your current port number with ease.

#3
Ooma
4.8

Type of Virtual Phone Numbers: Local number, toll-free number

Get Local Numbers in the following Countries: Canada, Mexico, China, UK, India 55+ more countries

Free Trial: 30 day free trial (30-day money back guarantee)

Visit Ooma

Features:

  • This tool is integrated with a cloud voice and business app.
  • You can manage your phone calls from a smartphone.
  • It provides a local and toll-free number of your choice.
  • You can transfer your incoming call to another phone.
  • Ooma provides 24/7 customer support.
  • It allows you to block call.
  • This application provides one virtual fax service.
  • Supports Call Conference, Call Forwarding, Call Routing, Call Recording
  • Get Local Numbers in the following Countries: Canada, Mexico, China, United Kingdom, India 55+ more countries
  • Can you get Multiple Numbers? YES
  • Type of Virtual Phone Numbers: Local number, toll-free number
  • Price: Plans start at $19.95 a month.
  • Free Trial: 30 day free trial (30-day money back guarantee)

Visit Ooma >>


4) 8×8

8×8 is a VoIP phone system that provides all in one cloud solution for voice calling, video calling, messaging, and call center solutions. It is one of the best business VoIP phone services that support calling for more than 47 countries.

#4
8x8
4.7

Type of Virtual Phone Numbers: toll-free numbers

Get Local Numbers in the following Countries: Australia, Canada, France, Germany, Ireland, and 9+ more countries

Free Trial: 30 day free trial

Visit 8×8
  • It provides HD video conferencing with screen sharing over the network.
  • This app has advanced speech and interaction analytics.
  • You can switch from chat to voice or video meetings with just one click.
  • It provides an important customizable dashboard.
  • Supports Call Conference, Call Forwarding, Call Routing, Call Recording
  • Get Local Numbers in the following Countries: Australia, Canada, France, Germany, Ireland, and 9+ more countries
  • Can you get Multiple Numbers? YES
  • Type of Virtual Phone Numbers: toll-free numbers
  • Price: Plans start at $15 a month. 25% Discount on Yearly Payment.
  • Free Trial: 30 day free trial

Visit 8×8 >>


5) Vonage

Vonage is a highly reliable, cloud-based VoIP service that offers 50+ phone features and integrated solutions. You will get voice, SMS, fax, team messaging, and video meeting with Vonage Business Communications. It also provides an Intuitive video collaboration solution to use across your organization. It can prioritize your communication traffic for optimal quality and performance.

#5
Vonage
4.7

Type of Virtual Phone Numbers: Business phone or toll-free numbers

Get Local Numbers in the following Countries: USA, Canada and 25+ more countries

Free Trial: 14-day trial

Visit Vonage

Features:

  • Offers 99.999% global reliability and Quality of Service (QoS)
  • You can schedule video meetings from your calendar
  • Connect from virtually anywhere, anytime, with our desktop and mobile apps.
  • Send unlimited team messaging
  • Integrations: Salesforce, Microsoft Team, Microsoft Dynamics, Office 365, G Suite, ZohoCRM, etc.
  • Get Local Numbers in the following countries: 60+ countries, including Canada, China, Guam, Hong Kong, India, Macau, Malaysia, United States, etc.
  • Can you get Multiple Numbers? YES
  • Type of Virtual Phone Numbers: Business phone or toll-free numbers
  • Apps: Android, iOS
  • Pricing: Plan starts at $13.99 per line per mobile.
  • Free Trial: 14-day free trial

Visit Vonage >>


6) Phone.com

Phone is a virtual software that helps you to configure your business phone system fast and easy. It offers custom and vanity numbers to the customers and allows you to block calls by adding the number to your phone account.

#6
Phone.com
4.6

Type of Virtual Phone Numbers: Local, Global, Toll-Free, Custom

Get Local Numbers in the following Countries: USA, UK, and 25+ more countries

Free Trial: 30-day money-back guarantee

Visit Phone.com

Features:

  • You will receive a notification whenever you get incoming calls.
  • It allows you to route called depending on the time and day a call is received.
  • You can sync your address book with a Phone application.
  • It enables you to personalize your call with greetings, messages, voices, and music.
  • You can send and receive SMS on any local number.
  • Phone.com helps you to create and organize your groups and extensions.
  • You can set your own unique caller ID.
  • Supports Call Conference, Call Forwarding, Call Routing, Call Recording
  • Get Local Numbers in the following countries: Australia, Austria, Belgium, Bulgaria, Canada, and 25+ more countries
  • Can you get Multiple Numbers? No
  • Type of Virtual Phone Numbers: Local, Global, Toll-Free, Custom
  • Price: Plans start at $14.99 a month. 20% Discount on Yearly Payment.
  • Free Trial: 30-day money-back guarantee

Visit Phone.com >>


7) Dialpad

Dialpad is a VOIP tool that helps you to make conference tools from the cloud. It helps you to work from anywhere. This application provides enterprise-level communication facilities without installing any hardware.

#7
Dialpad
4.5

Type of Virtual Phone Numbers: Local, Global, Toll-Free, Custom

Get Local Numbers in the following Countries: Brazil, Australia, and 50+ countries.

Free Trial: 14-Days Free Trial

Visit Dialpad

Features:

  • This VoIP phone application provides high definition clarity in calls.
  • This free VoIP service offers internal and external messaging and video calling.
  • It helps you to stay connected, collaborative, and productive from any device.
  • This program provides call analytics.
  • You can manage admin and user access.
  • Supports for 24/7 live chat.
  • Supports Call Conference, Call Forwarding, Call Routing, Call Recording
  • Get Local Numbers in the following Countries: 70+ countries
  • Can you get Multiple Numbers? YES
  • Type of Virtual Phone Numbers: Local, Toll-Free Numbers
  • Price: Plans start at $15 a month.
  • Free Trial: 14- Day Free Trial

Visit Dialpad >>


8) GoToConnect

GoToConnect is a business phone system that merges Jive’s hosted PBX system, LastPass, and GoToMeeting. The platform offers messaging, a support center, virtual voicemail, and video meeting capabilities. It is a part of LogMeIn’s GoTo software suite and was initially known as Jive.

Like RingCentral, GoToConnect has video conferencing, real-time predictive data, and audio conferencing. Both platforms have a 99.999% uptime service level agreement (SLA). Also, conference meetings held on GoToConnect come with unlimited durations.

GoToConnect guarantees free international calling. Moreover, it is cheaper, has a robust conferencing setup, and can view up to 25 video feeds.

#8
GoToConnect
4.5

Type of Virtual Phone Numbers: Local, Global, Toll-Free, Custom

Get Local Numbers in the following Countries: Canada, Chile, Argentina and 190+ countries. 

Free Trial: 14-Days Free Trial

Visit GoToConnect

Features:

  • It has customizable dial plans and a drag-and-drop system for routing calls.
  • You can use call flows to create visual patterns for after-hour calls.
  • GoToConnect offers call analytics that monitors calls by day of the week, time, length, location, and issue.
  • It lets you set up custom messages and greetings for when you open and close your business.
  • GoToConnect allows number porting and calls transfer to other devices.
  • Third-party integrations with Slack, Zendesk, GoTo, Marketo, and Microsoft Teams.
  • It supports iOS, Android, Linux, macOS, and Windows.
  • You can get multiple numbers.
  • Video conferencing: 250 participants
  • Get Numbers in the following countries: Canada, Chile, Argentina, Australia, Brazil, China, Croatia, and 190+ countries.
  • Starting price: Plans starting at $12 a month. 14% Discount on Yearly Payment.
  • Free Trial: Yes – 14 Days

Visit GoToConnect >>


9) Grasshopper

Grasshopper is a virtual phone application that provides a communication solution for small businesses. It gives one professional phone number that can be used on existing cell phones or landlines. This virtual phone number app enables you to port your virtual number without any hassle. It allows you to take multiple calls simultaneously by routing to another phone or team member.

#9
Grasshopper
4.5

Type of Virtual Phone Numbers: Vanity Numbers, Toll Free Numbers, Local Numbers

Get Local Numbers in the following Countries: Canada, USA

Free Trial: 7-day trial

Visit Grasshopper

Features:

  • It provides a full view of your business interactions across more than one channel.
  • You can make and receive calls using a desktop or mobile app.
  • This tool converts voicemail to text so that you can read them without listening to it.
  • It enables you to record professional messages that welcome your clients.
  • You can reply via text messaging on your office number.
  • It allows you to send a fax as a PDF attachment from your email.
  • Supports Call Forwarding, Call Routing
  • Get Local Numbers in the following Countries: Canada, U.S
  • Can you get Multiple Numbers? YES
  • Type of Virtual Phone Numbers: Vanity Numbers, Toll Free Numbers, Local Numbers
  • Price: Plans start at $26 a month. 10% Discount on Yearly Payment.
  • Free Trial: 7-day trial

Visit Grasshopper >>


10) Aircall

Aircall is a tool that offers a phone system for small businesses. You can access this application from the cloud. It is one of the best VoIP for small business that enables you to set up a call center without installing any hardware.

Aircall

Features:

  • It helps you to seamlessly work from home.
  • Connect to tools like Intercom, Salesforce, Shopify, Slack, and many more.
  • Offers power dialer to quickly book meetings and close deals.
  • This free VoIP service providers IVR (Interactive Voice Response)
  • Supports Call Conference, Call Forwarding, Call Routing, Call Recording
  • Get Local Numbers in the following Countries: france, UK, german, canada, spain, and 6+ more countries
  • Can you get Multiple Numbers? YES
  • Type of Virtual Phone Numbers: Toll-free numbers
  • Price: Plans start at $40 a month. 29% Discount on Yearly Payment.
  • Free Trial: 7-day trial (credit card not required)

Visit Aircall >>


11) CallHippo

CallHippo is easy to use a virtual phone system. This program helps you to improve your customer support. You can use it to analyze employee productivity.

CallHippo

Features:

  • You can set up your phone system with ease.
  • The tool is available on the app store, Google play, and Chrome web store.
  • CallHippo provides call recording and analytics facility.
  • It offers real-time reports on-call status history.
  • This application enables you to select a phone according to the country.
  • You can set timezone that depends on your location.
  • It gives a unique number for different departments.
  • Supports Call Conference, Call Forwarding, Call Routing, Call Recording
  • Get Local Numbers in the following Countries: Australia, Canada, France, United Kingdom, United States 45+ more countries
  • Can you get Multiple Numbers? YES
  • Type of Virtual Phone Numbers: Local
  • Price: Plans start at $20 a month. 25% Discount on Yearly Payment.
  • Free Trial: 10- Day Free Trial (no credit card required)

Visit CallHippo >>


12) VirtualPBX

VirtualPBX is one of the best virtual phone number systems that helps you to monitor your calls in real time. This tool provides Automatic Call Distribution (ACD) to manage call traffic of a specific department.

It allows you to customize the phone number that fits your brand. VirtualPBX enables you to show your business name and number on an outgoing caller ID.

VirtualPBX

Features:

  • Your current business number can be transferred to Talkroute.
  • Set a date and time when your phone is available.
  • You can forward call to any devices you have chosen.
  • It provides Salesforce CRM (Customer Relationship Management) integration.
  • You can make a call from your web browser.
  • It has a status indicator that helps you to know the status of the VirtualPBX platform.
  • Supports Call Conference, Call Forwarding, Call Routing, Call Recording
  • Get Local Numbers in the following Countries: United States, United Kingdom, Germany, Mexico, Philippines and more
  • Can you get Multiple Numbers? YES
  • Type of Virtual Phone Numbers: Local, International, Toll-Free, Vanity, DID
  • Price: Plans start at $19.00 a month.
  • Free Trial: 14- Day Free Trial

Get a Quote >>


13) FluentStream

FluentStream is a business communication application. It is one of the best VoIP providers for business that helps your business to serve in a better way using voice, video, and text service. You can use it to manage and review your calls.

FluentStream

Features:

  • Offers high definition VoIP quality.
  • You can send unlimited SMS messaging.
  • Offers fast and secure internet fax.
  • You can use this software on mobile phones.
  • It allows you to record your calls.
  • Supports Call Conference, Call Forwarding, Call Routing, Call Recording
  • Get Local Numbers in the following Countries: 45 countries
  • Can you get Multiple Numbers? YES
  • Type of Virtual Phone Numbers: Local, Toll-Free Numbers
  • Price: Plans start at $20 a month.
  • Free Trial: no

Get a Quote >>


14) CloudTalk

CloudTalk is a tool that enables you to maintain your local presence with an international phone number. You can connect this software to Pipedrive, Salesforce, Hubspot, etc. This application can track and record calls automatically.

CloudTalk

Features:

  • This application helps you to work remotely.
  • Customize calls.
  • You can record calls.
  • Provides voicemail.
  • Offers short 5 digit numbers.
  • You can receive fax messages in the form of emails.
  • This application enables you to personalize greeting messages.
  • Supports Call Conference, Call Forwarding, Call Routing, Call Recording
  • Get Local Numbers in the following Countries: 140+ countries
  • Can you get Multiple Numbers? YES
  • Type of Virtual Phone Numbers: Toll-free, International Numbers, Local phone numbers, Short Numbers
  • Price: Plans start at 30 a month. 25% Discount on Yearly Payment.
  • Free Trial: 14- Day Free Trial (No credit card required)

Get a Quote >>


15) Mitel

Mitel is a software that provides all in one communication. It has advanced customer analytics that offers notifications, invitations, and alerts. This business phone service supports video, audio, and video conferencing.

Mitel

Features:

  • It provides audio conferencing.
  • Mitel automatically routes incoming calls to specific extensions.
  • It offers call screening to identify incoming calls.
  • This tool helps you to analyze and record data on telephone calls.
  • You can dial the phone according to a person’s first and last name.
  • Mitel automatically displays caller and account information on-screen during the call.
  • Supports Call Conference, Call Forwarding, Call Routing, Call Recording
  • Get Local Numbers in the following Countries: United States, Canada, United Kingdom, Australia
  • Can you get Multiple Numbers? YES
  • Type of Virtual Phone Numbers: SIP and POTS
  • Price: Plans start at a month.
  • Free Trial: free product demos

Get a Quote >>

FAQs:

VoIP is a phone system that allows you to communicate with other people over the internet. These applications enable you to make a conference call, send an online fax, text message, SMS, and more.

Below are some of the Best Voice Over IP Software providers:

VoIP or Voice over Internet Protocol is a phone service that operates over the internet. It creates a digital signal from an incoming or outgoing call. After this, it converts that signal to reach members who are not using VoIP. This cloud-based solution allows you to receive calls from a VoIP phone, any phone with a VoIP adaptor, mobile hotspot, or computer.

Yes, you can use your cordless phones with most business VoIP. Many business VOIP applications also come with a mobile app that you can install on personal cell phones.

Here are the important types of phone system:

  • Traditional Landline: Traditional analog telephone systems that are connected to a public switch network and run on copper wiring.
  • VoIP: VoIP systems run on high-speed internet to place a call.
  • VoIP On-Premises: VoIP on-premises systems have all the needed equipment installed. The hardware of this type of phone system is generally stored in the server closet.
  • Cloud-Hosted VoIP: In this type of phone system, the service provider housed equipment in the cloud that handles and maintains system upgrades.
  • Virtual Phone System: This type of phone number is also called direct access, or an inward dialing number is a telephone number without a directly connected telephone line.

A business phone system helps you to present a professional image to your customers. If you do not have a need for office phones or spend money, you can still use a virtual phone system to project a professional look. This enables you to place a call directly to a mobile phone. It also has key features like voicemail transcription and automated attendants.

As your business grows, your communication need will increase. Business phone service is a robust option to fulfill such needs. It also helps your employees get the advantage of video conferencing. In your business, it is good that you invest in some of the phone systems.

Faxing over VoIP is a replacement for traditional fax machines. It is used to send text or images over the internet.

Here are the Important features of VoIP system:

  • Supports customization.
  • It provides easy to use UI.
  • You can manage your calls with ease.
  • Provides call forwarding facility.

A virtual number is a number that is not directly associated with business or person. It can be used to track response rates from particular marketing companies.

PBX stands for Private Branch Exchange, is a private telephone network which is used within an organization or company. It helps you to communicate internally and externally using various communication channels like ISDN or Voice over IP.

SIP trunk is a virtual version of an analog phone line that enables you to send and receive calls via IP networks like private WAN or the internet.

Number porting is a method of taking your existing phone number and transferring it to another provider. It helps you to upgrade business providers without informing existing clients about the change due to the same phone numbers.

The monthly cost of the Business VoIP varies for each VoIP service provider. Some Business VoIP services cost around $10 to $20, while some services cost $20 to $40 based on the plan you choose. Some VoIP service providers also provide customized plans as well. Almost all VoIP services come with a free trial, so users can use the service first before making a final decision.

You should consider the following factors while choosing the best business VoIP provider:

  • Price
  • Easy to set up and use
  • Quality of Customer support
  • Support for Media sharing
  • High-quality voice and video calling
  • Support for multiple countries
  • Call forwarding
  • Support for multiple devices

Top Business VoIP Service Providers

RingCentral Nextiva Ooma 8×8 Vonage
Name RingCentral Nextiva VoIP Ooma 8×8 Vonage
Trial Period 15 Days 30 Days 30 Days 30 Days 14 Days
Setup Fees Free Free Free Free Free
Voice to text/email Yes Yes For some plans Yes Yes
Link Learn More Learn More Learn More Learn More Learn More