13 Best Business VoIP Service Providers [2022]
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VoIP is a phone system that allows you to communicate with other people over the internet. Best VoIP phone services for small business helps you to efficiently manage calls with clients. These applications enable you to make a conference call, easily track call duration, wait times, hold, send an online fax, text message, SMS, and more.
Many such business VoIP phone systems and VoIP software come with call forwarding, waiting, caller ID, inbound recording, and more. VoIP phone services enable you to use cordless phones, phone systems, computers, or mobile phones to make or receive calls.
Implementing VoIP phone service for small businesses is a tedious task. It requires speaking with the vendors, consultants and configuring the entire system. Nowadays, there are many ready to use online voice over IP software and phone services that offer numerous features suited for small businesses.
Top Business VoIP Service Providers
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| Name | RingCentral | Nextiva VoIP | 8×8 | Phone.com | Grasshopper |
| Trial Period | 21 Days | 30 Days | 30 Days | 30 Days | 7 Days |
| Setup Fees | Free | Free | Free | $19.99 | $25 |
| Voice to text/email | Yes | Yes | Yes | For some plans | Yes |
| Link | Learn More | Learn More | Learn More | Learn More | Learn More |
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Best VoIP Software & Phone Services for Small Businesses
Following is a handpicked list of Best VoIP providers for Businesses, with their popular features and website links. The list contains both Open Source (Free) and Commercial (Paid) VoIP software:
1) RingCentral
RingCentral is a tool that offers cloud-based communications and collaboration solutions for businesses. It helps you to better serve with all in one video conferencing, cloud phone, team messaging, etc. This Cloud VoIP (voice over internet protocol) phone system enables you to send messages and make calls from any device.
Features:
- It provides a call forwarding facility.
- This tool offers HD quality video and web conferencing.
- You can host a maximum of 100 participants in an online meeting.
- It enables you to manage both incoming and outgoing faxes online.
- RingCentral is available in 100+ countries with local dialing plans as well as international virtual numbers.
- It allows you to share file tasks and file online.
- This application offers responsive client supports.
- It helps you to empower the workforce with mobile device ready-VoIP.
- Supports Call Conference, Call Forwarding, Call Routing, Call Recording
- Get Local Numbers in the following Countries: Canada, U.S
- Can you get Multiple Numbers? YES
- Type of Virtual Phone Numbers: Business phone or toll-free numbers
- Apps: Android, iOS
- Price: Plans start at $29.99 a month. 33% Discount on Yearly Payment.
- Free Trial: 15-Day Trial
2) Nextiva VoIP
Nextiva is a voice over internet protocol software that offers business phone services. It allows companies to deploy contact center in the cloud for outbound and inbound calling campaigns.
Features:
- You can know the customer’s information when they call.
- Automatically get feedback from your clients.
- All your communication and data can be managed centrally.
- You can track the interaction of a customer with your business.
- This tool provides a real-time view of your clients at an individual level.
- You can send an online fax, text message, and SMS.
- Offers professionally recorded greetings.
- Supports Call Forwarding, Call Routing
- Get Local Numbers in the following countries: Canada, United Kingdom, United States, Puerto Rico
- Can you get Multiple Numbers? YES
- Type of Virtual Phone Numbers: Local and international
- Price: Plans start at $1 .99 a month. 20% Discount on Yearly Payment.
- Free Trial: 3 Day Trial
3) 8×8
8×8 is a VoIP phone system that provides all in one cloud solution for voice calling, video calling, messaging, and call center solutions. It is one of the best business VoIP phone services that support calling for more than 47 countries.
- It provides HD video conferencing with screen sharing over the network.
- This app has advanced speech and interaction analytics.
- You can switch from chat to voice or video meetings with just one click.
- It provides an important customizable dashboard.
- Supports Call Conference, Call Forwarding, Call Routing, Call Recording
- Get Local Numbers in the following Countries: Australia, Canada, France, Germany, Ireland, and 9+ more countries
- Can you get Multiple Numbers? YES
- Type of Virtual Phone Numbers: toll-free numbers
- Price: Plans start at $15 a month. 25% Discount on Yearly Payment.
- Free Trial: 30 day free trial
4) Phone.com
Phone is a virtual software that helps you to configure your business phone system fast and easy. It offers custom and vanity numbers to the customers and allows you to block calls by adding the number to your phone account.
Features:
- You will receive a notification whenever you get incoming calls.
- It allows you to route called depending on the time and day a call is received.
- You can sync your address book with a Phone application.
- It enables you to personalize your call with greetings, messages, voices, and music.
- You can send and receive SMS on any local number.
- Phone.com helps you to create and organize your groups and extensions.
- You can set your own unique caller ID.
- Supports Call Conference, Call Forwarding, Call Routing, Call Recording
- Get Local Numbers in the following countries: Australia, Austria, Belgium, Bulgaria, Canada, and 25+ more countries
- Can you get Multiple Numbers? No
- Type of Virtual Phone Numbers: Local, Global, Toll-Free, Custom
- Price: Plans start at $14.99 a month. 20% Discount on Yearly Payment.
- Free Trial: 30-day money-back guarantee
5) Grasshopper
Grasshopper is a virtual phone application that provides a communication solution for small businesses. It gives one professional phone number that can be used on existing cell phones or landlines. This virtual phone number app enables you to port your virtual number without any hassle. It allows you to take multiple calls simultaneously by routing to another phone or team member.
Features:
- It provides a full view of your business interactions across more than one channel.
- You can make and receive calls using a desktop or mobile app.
- This tool converts voicemail to text so that you can read them without listening to it.
- It enables you to record professional messages that welcome your clients.
- You can reply via text messaging on your office number.
- It allows you to send a fax as a PDF attachment from your email.
- Supports Call Forwarding, Call Routing
- Get Local Numbers in the following Countries: Canada, U.S
- Can you get Multiple Numbers? YES
- Type of Virtual Phone Numbers: Vanity Numbers, Toll Free Numbers, Local Numbers
- Price: Plans start at $26 a month. 10% Discount on Yearly Payment.
- Free Trial: 7-day trial
6) Ooma
Ooma is a business phone service for small businesses that offer voicemail, automatically call distribution facility, and more. It allows you to receive calls from your phones. This VoIP software can be easily setup in less time. Ooma Office Phone enables you to port your current port number with ease.
Features:
- This tool is integrated with a cloud voice and business app.
- You can manage your phone calls from a smartphone.
- It provides a local and toll-free number of your choice.
- You can transfer your incoming call to another phone.
- Ooma provides 24/7 customer support.
- It allows you to block call.
- This application provides one virtual fax service.
- Supports Call Conference, Call Forwarding, Call Routing, Call Recording
- Get Local Numbers in the following Countries: Canada, Mexico, China, United Kingdom, India 55+ more countries
- Can you get Multiple Numbers? YES
- Type of Virtual Phone Numbers: Local number, toll-free number
- Price: Plans start at $19.95 a month.
- Free Trial: 30 day free trial (30-day money back guarantee)
7) CallHippo
CallHippo is easy to use a virtual phone system. This program helps you to improve your customer support. You can use it to analyze employee productivity.
Features:
- You can set up your phone system with ease.
- The tool is available on the app store, Google play, and Chrome web store.
- CallHippo provides call recording and analytics facility.
- It offers real-time reports on-call status history.
- This application enables you to select a phone according to the country.
- You can set timezone that depends on your location.
- It gives a unique number for different departments.
- Supports Call Conference, Call Forwarding, Call Routing, Call Recording
- Get Local Numbers in the following Countries: Australia, Canada, France, United Kingdom, United States 45+ more countries
- Can you get Multiple Numbers? YES
- Type of Virtual Phone Numbers: Local
- Price: Plans start at $20 a month. 25% Discount on Yearly Payment.
- Free Trial: 10- Day Free Trial (no credit card required)
8) Aircall
Aircall is a tool that offers a phone system for small businesses. You can access this application from the cloud. It is one of the best VoIP for small business that enables you to set up a call center without installing any hardware.
Features:
- It helps you to seamlessly work from home.
- Connect to tools like Intercom, Salesforce, Shopify, Slack, and many more.
- Offers power dialer to quickly book meetings and close deals.
- This free VoIP service provides IVR (Interactive Voice Response)
- Supports Call Conference, Call Forwarding, Call Routing, Call Recording
- Get Local Numbers in the following Countries: france, UK, german, canada, spain, and 6+ more countries
- Can you get Multiple Numbers? YES
- Type of Virtual Phone Numbers: Toll-free numbers
- Price: Plans start at $40 a month. 29% Discount on Yearly Payment.
- Free Trial: 7-day trial (credit card not required)
9) VirtualPBX
VirtualPBX is one of the best virtual phone number systems that helps you to monitor your calls in real time. This tool provides Automatic Call Distribution (ACD) to manage call traffic of a specific department.
It allows you to customize the phone number that fits your brand. VirtualPBX enables you to show your business name and number on an outgoing caller ID.
Features:
- Your current business number can be transferred to Talkroute.
- Set a date and time when your phone is available.
- You can forward call to any devices you have chosen.
- It provides Salesforce CRM (Customer Relationship Management) integration.
- You can make a call from your web browser.
- It has a status indicator that helps you to know the status of the VirtualPBX platform.
- Supports Call Conference, Call Forwarding, Call Routing, Call Recording
- Get Local Numbers in the following Countries: United States, United Kingdom, Germany, Mexico, Philippines and more
- Can you get Multiple Numbers? YES
- Type of Virtual Phone Numbers: Local, International, Toll-Free, Vanity, DID
- Price: Plans start at $19.00 a month.
- Free Trial: 14- Day Free Trial
10) Dialpad
Dialpad is a VOIP tool that helps you to make conference tools from the cloud. It helps you to work from anywhere. This application provides enterprise-level communication facilities without installing any hardware.
Features:
- This VoIP phone application provides high definition clarity in calls.
- This free VoIP service offers internal and external messaging and video calling.
- It helps you to stay connected, collaborative, and productive from any device.
- This program provides call analytics.
- You can manage admin and user access.
- Supports for 24/7 live chat.
- Supports Call Conference, Call Forwarding, Call Routing, Call Recording
- Get Local Numbers in the following Countries: 70+ countries
- Can you get Multiple Numbers? YES
- Type of Virtual Phone Numbers: Local, Toll-Free Numbers
- Price: Plans start at $15 a month.
- Free Trial: 14- Day Free Trial
11) FluentStream
FluentStream is a business communication application. It is one of the best VoIP providers for business that helps your business to serve in a better way using voice, video, and text service. You can use it to manage and review your calls.
Features:
- Offers high definition VoIP quality.
- You can send unlimited SMS messaging.
- Offers fast and secure internet fax.
- You can use this software on mobile phones.
- It allows you to record your calls.
- Supports Call Conference, Call Forwarding, Call Routing, Call Recording
- Get Local Numbers in the following Countries: 45 countries
- Can you get Multiple Numbers? YES
- Type of Virtual Phone Numbers: Local, Toll-Free Numbers
- Price: Plans start at $20 a month.
- Free Trial: no
12) CloudTalk
CloudTalk is a tool that enables you to maintain your local presence with an international phone number. You can connect this software to Pipedrive, Salesforce, Hubspot, etc. This application can track and record calls automatically.
Features:
- This application helps you to work remotely.
- Customize calls.
- You can record calls.
- Provides voicemail.
- Offers short 5 digit numbers.
- You can receive fax messages in the form of emails.
- This application enables you to personalize greeting messages.
- Supports Call Conference, Call Forwarding, Call Routing, Call Recording
- Get Local Numbers in the following Countries: 140+ countries
- Can you get Multiple Numbers? YES
- Type of Virtual Phone Numbers: Toll-free, International Numbers, Local phone numbers, Short Numbers
- Price: Plans start at 30 a month. 25% Discount on Yearly Payment.
- Free Trial: 14- Day Free Trial (No credit card required)
13) Mitel
Mitel is a software that provides all in one communication. It has advanced customer analytics that offers notifications, invitations, and alerts. This business phone service supports video, audio, and video conferencing.
Features:
- It provides audio conferencing.
- Mitel automatically routes incoming calls to specific extensions.
- It offers call screening to identify incoming calls.
- This tool helps you to analyze and record data on telephone calls.
- You can dial the phone according to a person’s first and last name.
- Mitel automatically displays caller and account information on-screen during the call.
- Supports Call Conference, Call Forwarding, Call Routing, Call Recording
- Get Local Numbers in the following Countries: United States, Canada, United Kingdom, Australia
- Can you get Multiple Numbers? YES
- Type of Virtual Phone Numbers: SIP and POTS
- Price: Plans start at a month.
- Free Trial: free product demos
Top Business VoIP Service Providers
| Name | Trial Period | Setup Fees | Voice to text/email | Link |
|---|---|---|---|---|
| RingCentral | 21 Days | Free | Yes | Learn More |
| Nextiva VoIP | 30 days | Free | Yes | Learn More |
| 8×8 | 30 Days | Free | Yes | Learn More |
| Phone.com | 30 days | $19.99 | For some plans | Learn More |
| Grasshopper | 7 Days | $25 | Yes | Learn More |
FAQs:
❓ What is VoIP?
VoIP is a phone system that allows you to communicate with other people over the internet. These applications enable you to make a conference call, send an online fax, text message, SMS, and more.
🚀 Which are the Best Business VoIP Providers?
Below are some of the Best Voice Over IP Software providers:
❗ What is a Business VoIP Phone Service?
VoIP or Voice over Internet Protocol is a phone service that operates over the internet. It creates a digital signal from an incoming or outgoing call. After this, it converts that signal to reach members who are not using VoIP. This cloud-based solution allows you to receive calls from a VoIP phone, any phone with a VoIP adaptor, mobile hotspot, or computer.
🌟 Can I use my cordless phone with business VoIP?
Yes, you can use your cordless phones with most business VoIP. Many business VOIP applications also come with a mobile app that you can install on personal cell phones.
👉 What are the types of Phone Systems?
Here are the important types of phone system:
- Traditional Landline: Traditional analog telephone systems that are connected to a public switch network and run on copper wiring.
- VoIP: VoIP systems run on high-speed internet to place a call.
- VoIP On-Premises: VoIP on-premises systems have all the needed equipment installed. The hardware of this type of phone system is generally stored in the server closet.
- Cloud-Hosted VoIP: In this type of phone system, the service provider housed equipment in the cloud that handles and maintains system upgrades.
- Virtual Phone System: This type of phone number is also called direct access, or an inward dialing number is a telephone number without a directly connected telephone line.
💥 Why and when do you need a business VoIP Phone System?
A business phone system helps you to present a professional image to your customers. If you do not have a need for office phones or spend money, you can still use a virtual phone system to project a professional look. This enables you to place a call directly to a mobile phone. It also has key features like voicemail transcription and automated attendants.
As your business grows, your communication need will increase. Business phone service is a robust option to fulfill such needs. It also helps your employees get the advantage of video conferencing. In your business, it is good that you invest in some of the phone systems.
❗ What is faxing over VoIP?
Faxing over VoIP is a replacement for traditional fax machines. It is used to send text or images over the internet.
⭐ What are the features of VoIP systems?
Here are the Important features of VoIP system:
- Supports customization.
- It provides easy to use UI.
- You can manage your calls with ease.
- Provides call forwarding facility.
🏅 What is a virtual number?
A virtual number is a number that is not directly associated with business or person. It can be used to track response rates from particular marketing companies.
❓ What is PBX?
PBX stands for Private Branch Exchange, is a private telephone network which is used within an organization or company. It helps you to communicate internally and externally using various communication channels like ISDN or Voice over IP.
⚡ What is a SIP trunk?
SIP trunk is a virtual version of an analog phone line that enables you to send and receive calls via IP networks like private WAN or the internet.
🚀 What is number porting?
Number porting is a method of taking your existing phone number and transferring it to another provider. It helps you to upgrade business providers without informing existing clients about the change due to the same phone numbers.
💲 How much does Business VoIP cost per month?
The monthly cost of the Business VoIP varies for each VoIP service provider. Some Business VoIP services cost around $10 to $20, while some services cost $20 to $40 based on the plan you choose. Some VoIP service providers also provide customized plans as well. Almost all VoIP services come with a free trial, so users can use the service first before making a final decision.
👉 How to choose the Best Business VoIP Provider?
You should consider the following factors while choosing the best business VoIP provider:
- Price
- Easy to set up and use
- Quality of Customer support
- Support for Media sharing
- High-quality voice and video calling
- Support for multiple countries
- Call forwarding
- Support for multiple devices