VoIP is a phone system that allows you to communicate with other people over the internet. These applications enable you to make a conference call, send an online fax, text message, SMS, and more.

Following is a handpicked list of Top VOIP software for Small Business, with their popular features and website links. The list contains both open source (free) and commercial (paid) software.

1) RingCentral

RingCentral is a tool that offers cloud-based communications and collaboration solutions for businesses. It helps you to better serve with all in one video conferencing, cloud phone, team messaging, etc.

Features:

  • It provides a call forwarding facility.
  • This tool offers HD quality video and web conferencing.
  • You can host a maximum of 100 participants in an online meeting.
  • It enables you to manage both incoming and outgoing faxes online.
  • RingCentral is available in 100+ countries with local dialing plans as well as international virtual numbers.
  • It allows you to share file tasks and file online.
  • This application offers responsive client supports.
  • It helps you to empower the workforce with mobile device ready-VoIP.


2) Talkroute

Talkroute is a VOIP service that offers a virtual phone system to make and receive business calls. This application provides varieties of phone numbers according to your business. It enables you to forward or route calls anywhere.

Features:

  • It enables you to record incoming and outgoing calls.
  • Provides detailed history reports.
  • You can customize your welcome message.
  • Offers 3 or 4 digit direct-dial extensions.
  • Send and receive MMS and SMS.
  • You can set time and date when your phones are available.
  • It helps you to manage user accounts and permissions.
  • The application supports macOS, Linux, Windows, Android, and iOS.


3) CallHippo

CallHippo is easy to use a virtual phone system. This program helps you to improve your customer support. You can use it to analyze employee productivity.

Features:

  • You can set up your phone system with ease.
  • The tool is available on the app store, Google play, and Chrome web store.
  • CallHippo provides call recording and analytics facility.
  • It offers real-time reports on-call status history.
  • This application enables you to select a phone according to the country.
  • You can set timezone that depends on your location.
  • It gives a unique number for different departments.


4) Phone.com

Phone is a virtual software that helps you to configure your business phone system fast and easy. It allows you to block calls by adding the number in your phone account.

Features:

  • You will receive a notification whenever you get incoming calls.
  • It allows you to route called depend on time and day a call is received.
  • You can sync your address book with a Phone application.
  • It enables you to personalize your call with greetings, messages, voices, and. music.
  • You can send and receive SMS on any local number.
  • Phone.com helps you to create and organize your groups and extensions.
  • You can set your own unique caller ID.


5) Grasshopper

Grasshopper is a virtual phone application that provides a communication solution for small businesses. It gives one professional phone number that can be used on existing cell phones or landlines.

Features:

  • It provides a full view of your business interactions across more than one channel.
  • You can make and receive calls using a desktop or mobile app.
  • This tool converts voicemail to text so that you can read them without listening to it.
  • It enables you to record professional messages that welcome your clients.
  • You can reply via text messaging on your office number.
  • It allows you to send a fax as a PDF attachment from your email.


6) Nextiva VoIP

Nextiva is a Voice over Internet Protocol (VoIP) provider that offers business phone services. It allows companies to deploy contact center in the cloud for outbound and inbound calling campaigns.

Features:

  • You can know the customer's information when they call.
  • Automatically get feedback from your clients.
  • All your communication and data can be managed centrally.
  • You can track the interaction of a customer with your business.
  • This tool provides a real-time view of your clients at an individual level.
  • You can send an online fax, text message, and SMS.
  • Supports unlimited conference calling.
  • Offers professionally recorded greetings.


7) 8x8

8x8 is a voip phone system that provides all in one cloud solution for voice calling, video calling, messaging, and call center solutions. This tool supports calling for more than 47 countries.

Features:

  • It provides HD video conferencing with screen sharing over the network.
  • This app has advanced speech and interaction analytics.
  • You can switch from chat to voice or video meetings with just one click.
  • It provides an important customizable dashboard.

Link: https://www.8x8.com/


8) Vonage

Vonage is an application that offers scalable and flexible voice, message, and video calling facility. This program supports call forwarding.

Features:

  • It enables you to link any mobile phone.
  • Offers telephone keypad for dialing number.
  • You can change the Voicemail PIN.
  • It supports the customization of voicemail.
  • You can turn on and off caller ID or call waiting facilities.

Link: https://www.vonage.com/


9) Dialpad

Dialpad is a VOIP tool that helps you to make conference tools from the cloud. It helps you to work from anywhere. This application provides enterprise-level communication facilities without installing any hardware.

Features:

  • This VoIP phone application provides high definition clarity in calls.
  • This free VoIP service offers internal and external messaging and video calling.
  • It helps you to stay connected, collaborative, and productive from any device.
  • This program provides call analytics.
  • Supports for 24/7 live chat.
  • You can manage admin and user access.

Link: https://www.dialpad.com/


10) Yodel.io

Yodel.io is a program that helps you to make a phone call over the internet. This software allows you to view the person calling you. The software also enables you to configure the system with ease.

Features:

  • It enables you to integrate more than 1000 software applications.
  • It supports local calls in more than 100 countries.
  • Provides a secure call infrastructure.

Link: https://www.yodel.io/


11) VoiceEdge

VoiceEdge is a cloud-based VoIP system. This program offers directory-based routing of calls. The software provides PRI (Primary Rate Interface) trunking. You can use this VoIP app on tablets and smartphones.

Features:

  • Offers unlimited local calling.
  • You can see the call history.
  • Provides call hold and transfer features.
  • It notifies you for calls and voicemail.
  • This application automatically assigns incoming calls to groups, persons, and departments.
  • Offers emails with the text of voicemail.
  • You can control more than 50 audio conferencing in your company.

Link: https://business.comcast.com/learn/phone/voiceedge-virtual-pbx


12) Asterisk

Asterisk is a free and open-source VoIP framework. This application supports customization. It offers plug and plays installation. The program supports multiple languages, including English, French, Italian, Dutch, and more.

Features:

  • Supports visual voicemail.
  • It offers HD audio.
  • You can use this application on your mobile phone.
  • Provides video conferencing.

Link: https://www.asterisk.org/


13) FluentStream

FluentStream is a business communication application. This program helps your business to serve in a better way using voice, video, and text service. You can use it to manage and review your calls.

Features:

  • Offers high definition VoIP quality.
  • You can send unlimited SMS messaging.
  • Offers fast and secure internet fax.
  • Supports call forwarding.
  • You can use this software on mobile phones.
  • It allows you to record your calls.

Link: https://www.fluentstream.com/


14) GlobalMeet Collaboration

GlobalMeet Collaboration is a tool that offers VoIP service to communicate and communicate with your clients. This program provides audio, video, and web conferencing solutions. It gives quick meeting access and easy to use interface to start collaboration.

Features:

  • You can connect virtually with people anywhere in the world.
  • Manage your voicemail via web-based login.
  • It enables you to synchronize your contact numbers in real time.
  • You can integrate with your CRM.
  • It allows you to see how the audience interacts with content.
  • This program allows you to connect with analytics.

Link: https://www.pgi.com/products/globalmeet/


15) Ooma

Ooma is a cloud system for business. You do not require any software to use it. This tool offers voicemail, automatically call distribution facility, and more.

Features:

  • This tool is integrated with a cloud voice and business app.
  • You can manage your phone calls from a smartphone.
  • It provides a local and toll-free number of your choice.
  • You can transfer your incoming call to another phone.
  • Ooma provides 24/7 customer support.
  • It allows you to block call.
  • This application provides one virtual fax service.

Link: https://www.ooma.com/


16) NetFortris

NetFortris is a VoIP service provider that enables you to make a conference call. It enables you to integrate office 365 and Skype. You can use this program to share a screen while calling.

Features:

  • It allows you to monitor calls.
  • Support dialing four-digit numbers.
  • You can send SMS to anyone.
  • Integration with Twilio (Communication API).
  • Provides analytics to improve customer service.

Link: https://www.netfortris.com/


17) Switchvox

Switchvox is a VoIP service that offers advanced call management facilities. It allows you to control the call with ease. The application supports mobility. You can use this program for voicemail and messaging.

Features:

  • This free VoIP service offers a web-based interface.
  • Provides reporting and analysis features.
  • Support customization.
  • Switchvox provides 24/7 supports.
  • You can integrate with Firefox, Google Map, Outlook, and Chrome.

Link: https://www.sangoma.com/business-phone-systems/


18) Aircall

Aircall is a tool that offers a phone system for small businesses. You can access this application from the cloud. It enables you to set up a call center without installing any hardware.

Features:

  • The application supports routing and call monitoring.
  • It helps you to seamlessly work from home.
  • Connect to tools like Intercom, Salesforce, Shopify, Slack, and many more.
  • Offers power dialer to quickly book meetings and close deals.
  • This free VoIP service provides IVR (Interactive Voice Response)

Link: https://aircall.io/


19) Jive

Jive is an application that provides callers with automated prompting, answering, and call routing. It allows clients to monitor inbound outbound call patterns for locations, extensions, and DIDs (Direct Inward Dialing).

Features:

  • You can customize greeting messages.
  • It allows you to dial your office colleague extension using their name.
  • You can configure time-based call routing.
  • This tool enables you to monitor the current call on any extension.
  • You can distribute calls by call times and durations.
  • It enables you to host a conference call with more than ten attendees.
  • Your corporate directory can be connected with the Lightweight Directory Access Protocol (LDAP).

Link: https://jive.com/


20) MegaPath

MegaPath is a business phone solution provider. It provides communication support for remote and mobile workers. The software offers a simple and easy voice management facility.

Features:

  • Offers conferencing and collaboration features.
  • Provides call analytics.
  • Supports call routing.
  • It offers a dashboard to manage everyone centrally.
  • This application provides voicemail with transcription.

Link: https://www.megapath.com/voice/


21) CloudTalk

CloudTalk is a tool that enables you to maintain your local presence with an international phone number. You can connect this software to Pipedrive, Salesforce, Hubspot, etc. This application can track and record calls automatically.

Features:

  • This application helps you to work remotely.
  • Customize calls.
  • You can record calls.
  • Supports extensions.
  • Provides voicemail.
  • Offers short 5 digit numbers.
  • You can receive fax messages in the form of emails.
  • This application enables you to personalize greeting messages.

Link: https://www.cloudtalk.io/


22) Mitel

Mitel is a software that provides all in one communication. It has advanced customer analytics that offers notifications, invitations, and alerts.

Features:

  • It provides audio conferencing.
  • Mitel automatically routes incoming calls to specific extensions.
  • It offers call screening to identify incoming calls.
  • This tool helps you to analyze and record data on telephone calls.
  • It supports call monitoring for improving communication and customer service.
  • You can dial the phone according to a person's first and last name.
  • Mitel automatically displays caller and account information on-screen during the call.

Link: https://www.mitel.com/


23) 1-VoIP

1-VoIP is a business VoIP provider. It enables you to place the HD quality call. This tool helps you to transfer calls to any phone. You can record the conversation for quality assurance.

Features:

  • You can forward your call to the unlimited destination.
  • It enables you to send receive faxes electronically.
  • Call place on hold play music.
  • Control your call with ease.
  • It provides customize phone experience.

Link: https://www.1-voip.com/


24) 3CX

3CX is a VoIP service provider that helps you to place a call from your computer system. It offers easy to use user interface with simple buttons and dial pads.

Features:

  • It offers quick and easy installation facility
  • You can
  • Supports customization.
  • Provides necessary tools for fax and voicemail.
  • It includes web conferencing and web.
  • This application has integrated chat or text messaging.
  • Supports cloud platforms like Amazon, Google, Azure, and more.

Link: https://www.3cx.com/voip/softphone/

FAQ:

❓ What is VoIP?

VoIP is a phone system that allows you to communicate with other people over the internet. These applications enable you to make a conference call, send an online fax, text message, SMS, and more.

💻 What are the features of VoIP systems?

Here are the Important features of VoIP system:

  • Supports customization.
  • It provides easy to use UI.
  • You can manage your calls with ease.
  • Provides call forwarding facility.

⚡ What is a virtual number?

A virtual number is a number that is not directly associated with business or person. It can be used to track response rates from particular marketing companies.

✔️ What is faxing over VoIP?

Faxing over VoIP is a replacement for traditional fax machines. It is used to send text or images over the internet.

 

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