SAP-HANA
How to Download & Install SAP HANA Studio
What is SAP HANA Studio? SAP HANA Studio is an Eclipse based, integrated development environment (IDE) for...
Return is where a customer is not satisfied with the product or the deliverable, & businesses need to create a return the good, based on customer return request.
Free of Charge Delivery is where the customer is not charged for shipping. This order type is generally used for sending free sample to customers.
Subsequent Deliver is when a customer receives lesser number of goods than that ordered, or if the goods have been damaged in the shipment, businesses provide free-of-charge subsequent delivery of goods.
Sales Department may take any one of the following actions during the return process.
Step 1)
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Click on save button. A Message like "Return 60000295 has been saved" displayed.
In order to receive returned goods from customer, Sales department creates return order. Based on return order, return delivery document is created. Return delivery document is created using T-code VL01N. Standard return delivery document type is LR. When return delivery document is created,Logistic departments receives the returned product.
Step 1)
Press Enter Button.
Step 2)
Enter Return Delivery Quantity.
Step 3)
A message "Return delivery 840000 has been saved" displayed.
Free of charge delivery process creates a non-billed sales order .E.g. If some product is shipped for free sample to customer, free of charge delivery is carried out.This document is not relevant for billing because the customer is not billed for the free of charge delivery.
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Step 4)
Once return process takes place,customer may request
When customer chooses replacement option,then subsequent sales order is created.If customer chooses refund option,then money can be refunded to customer by credit memo.
Step 1)
Step 2)
Step 3)
A message Subs. Dlv. Free of Ch. 12355 has been saved" displayed.
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