Test Management Process in Software Testing

Test Management

Test Management is a process of managing the testing activities in order to ensure high quality and high-end testing of the software application. The method consists of organizing, controlling, ensuring traceability and visibility of the testing process in order to deliver a high-quality software application. It ensures that the software testing process runs as expected.

You become a Test Manager of the most important project in your company. The project task is to test the net banking facility of the esteemed “Guru99 Bank”

Everything seems to be great. Your boss trusts you. He counts on you. You have a good chance to prove yourself in your task. But the truth is:

Test Management is not just a single activity. It consists of a series of activities

Test Management Phases

This topic briefly introduces Test Management Process and shows you an overview of Test Management Phases.

1) Zephyr Enterprise

Zephyr Enterprise is more than a test management solution; we are a test management partner ready to help you achieve all your testing activities from a single tool.

From creating test cases and plans, to defining user requirements and generating reports, Zephyr Enterprise arms you with the insights, flexibility, and visibility necessary to deliver software faster – with fewer bugs!

Features:

Premium Enterprise Support
Bi-directional Jira Integration
Enterprise-grade test planning and auditing
Ready-to-use reports and customizable dashboards
End-to-end traceability
Flexible support for third-party automation frameworks
Legacy ALM migration path and transition plan

Visit Zephyr Enterprise

Test Management Process

Test Management Process is a procedure of managing the software testing activities from start to end. The test management process provides planning, controlling, tracking, and monitoring facilities throughout the whole project cycle. The process involves several activities like test planning, designing, and test execution. It gives an initial plan and discipline to the software testing process. To help manage and streamline these activities, consider using one of these top test management tools.

There are two main parts of Test Management Process: –

Planning
1. Risk Analysis
2. Test Estimation
3. Test Planning
4. Test Organization
Execution
1. Test Monitoring and Control
2. Issue Management
3. Test Report and Evaluation

Planning

Risk Analysis and Solution

Risk is the potential loss (an undesirable outcome, however not necessarily so) resulting from a given action or an activity.

Risk Analysis is the first step that Test Manager should consider before starting any project. Because all projects may contain risks, early risk detection and identification of its solution will help Test Manager to avoid potential loss in the future & save on project costs.

You will learn more detail about the Risk Analysis and Solution here.

Test Estimation

An estimate is a forecast or prediction. Test Estimation is approximately determining how long a task would take to complete. Estimating effort for the test is one of the major and important tasks in Test Management.

Benefits of correct estimation:

Accurate test estimates lead to better planning, execution, and monitoring of tasks under a test manager’s attention.
Allow for more accurate scheduling and help realize results more confidently.

You will learn more details about the Test Estimation and metrics here.

Test Planning

A Test Plan can be defined as a document describing the scope, approach, resources, and schedule of intended Testing activities.

A project may fail without a complete Test Plan. Test planning is particularly important in large software system development.

In software testing, a test plan gives detailed testing information regarding an upcoming testing effort, including:

Test Strategy
Test Objective
Exit /Suspension Criteria
Resource Planning
Test Deliverables

You will learn more detail about Test Planning in this article.

Test Organization

Test Organization in Software Testing is a procedure of defining roles in the testing process. It defines who is responsible for which activities in the testing process. The same process also explains test functions, facilities, and activities. The competencies and knowledge of the people involved are also defined. However, everyone is responsible for the quality of the testing process.

Now you have a Plan, but how will you stick to the plan and execute it? To answer that question, you have Test Organization phase.

Generally speaking, you need to organize an effective Testing Team. You have to assemble a skilled team to run the ever-growing testing engine effectively.

Do you need to know more about the Test Organization? Why are self-organized teams so important? Click here for detail.

Execution

Test Monitoring and Control

What will you do when your project runs out of resources or exceeds the time schedule? You need to Monitor and Control Test activities to bring it back on schedule.

Test Monitoring and Control is the process of overseeing all the metrics necessary to ensure that the project is running well, on schedule, and not out of budget.

Monitoring

Monitoring is a process of collecting, recording, and reporting information about the project activity that the project manager and stakeholder needs to know

To Monitor, Test Manager does the following activities

Define the project goal, or project performance standard
Observe the project performance, and compare the actual and the planned performance expectations
Record and report any detected problem which happens to the project

Controlling

Project Controlling is a process of using data from monitoring activity to bring actual performance to planned performance.

In this step, the Test Manager takes action to correct the deviations from the plan. In some cases, the plan has to be adjusted according to project situation.

Issue Management

As mentioned at the beginning of the article, all projects may have potential risks. When the risk happens, it becomes an issue.

In the life cycle of any project, there will be always unexpected problems and questions that crop up. For example:

The company cuts down your project budget
Your project team lacks the skills to complete the project
The project schedule is too tight for your team to finish the project at the deadline.

Risks to be avoided while testing:

Missing the deadline
Exceed the project budget
Lose the customer’s trust

When these issues arise, you have to be ready to deal with them – or they can potentially affect the project’s outcome.

How do you deal with the issues? What is issue management? Find the answer in this article

Test Report & Evaluation

The project has already been completed. It’s now time to look back at what you have done.

The purpose of the Test Evaluation Reports is:

“Test Evaluation Report” describes the results of the Testing in terms of Test coverage and exit criteria. The data used in Test Evaluation are based on the test results data and test result summary.