15 Best Bug Tracking Tools (Defect Tracking Tools) in 2022

A bug tracking tool can help record, report, assign and track the bugs in a software development project. There are many defect tracking tools available. You can put this in another way “Better is the bug tracking tool, better the quality of the product.”

Following is a handpicked list of Top Bug Tracking Tool, with their popular features and website links. The list contains both open source(free) and commercial(paid) software.

List of Popular Bug / Defect Tracking Tools & Software

Name ClickUp SpiraTeam BugHerd Marker.io Zoho bug tracker Monday
Features ✔️ ClickUp enables you to sort tasks by project
✔️ You can sync with Google Calendar
✔️ Ability to report issues and bugs via email.
✔️ Robust reporting, searching, and sorting
✔️ Simple point-and-click bug and feedback capture
✔️ Stakeholders love it.
✔️ Website widget
✔️ Screenshot and annotations
✔️ Bug views and integration
✔️ Issue trackers flexible workflow
✔️ You can collaborate with other people.
✔️ You can track your work progress.
Price Free Forever Plan Starting from $42/mo Starting from $39/mo. Starting from $39/mo. Starting from Free Free Forever Plan
Review/Rating 4.8 4.7 4.6 4.7 4.7 4.4
Link Visit website Visit website Visit website Visit website Visit website Visit website

1) ClickUp

ClickUp is a highly customizable bug tracking tool that allows you to create your custom views. This project management tool offers highly comprehensive time management and task management and facilitates collaboration between business units. This application allows you to assign and resolve comments to tasks. It helps you to set priorities for the work with no hassle.

#1 Top Pick
ClickUp
5.0

Integrations: Slack, GitHub, GitLab, Webhooks, Everhour, Toggl, Harvest, Google Drive etc.

Customer Support: Chat

Free Trial: Life Time Free Basic Plan

Visit ClickUp

Features:

  • You can filter and search for a specific task with ease.
  • It offers a wide range of templates.
  • Helps you to automatically import documents from other apps.
  • Capture a screenshot or video feedback
  • Powerful team collaboration
  • Allows you to collaborate with other people.
  • It allows you to assign multiple tasks with just one mouse click.
  • ClickUp enables you to sort tasks by project.
  • You can sync with Google Calendar.
  • It provides customer support via Chat
  • Seamlessly integrates with Slack, GitHub, GitLab, Webhooks, Everhour, Toggl, Harvest, Google Drive, OneDrive, Dropbox, Outlook, and Figma
  • You can export your file in HTML, PDF, and CSV formats
  • Offers instant Email, and WhatsApp alerts
  • Set Scans to run daily, and weekly
  • Provide an option for List view, and Collapse Lists customization
  • Supports programming languages like HTML, CMS, JS, Laravel, Python, and PHP
  • Offers Automations, Whiteboards, Notepad, Slash Commands, Templates, Reminders, Proofing, Notifications, Goals, Mind Maps, Performance & goal tracking, and White Label
  • Supported Platforms: Windows, and android
  • Price: Plans start at $5 a month.
  • Free Trial: Life Time Free Basic Plan
👍 Pros 👎 Cons
The ability to create custom views with saveable layouts There is no table view in the mobile app
Providing collaborative features for teams to work together It would be good if there were filters on the goals section
It has a good selection of templates to choose from Free Plan offers limited storage and goal-setting options
This is a good solution for both teams and individuals Onboarding takes time with lots of features
The dashboard is easy to use, and users can customize it according to their needs
It is affordable for all sizes of teams

Visit ClickUp >>

Life Time Free Basic Plan


2) SpiraTeam

SpiraTeam is a turn-key Application Lifecycle Management (ALM) solution with completely integrated bug tracking functionality. SpiraTeam lets you manage your entire testing process from requirements to tests, bugs, and issues, with end-to-end traceability built in. SpiraTeam’s come with the following features out of the box:

#2
SpiraTeam
4.9

Integrations: Visual Studio, Android Studio, Eclipse, TFS, HelixCore, VSS, and Mercurial

Customer Support: Contact Form, Phone, and Email

Free Trial: 30 Days Free Trial (No Credit Card Required)

Visit SpiraTeam

Features:

  • Automatic creation of new incidents during the test script execution.
  • Fully customizable incident fields including statuses, priorities, defect types, and severities.
  • Ability to link incidents (bugs) to other artifacts and incidents.
  • Capture a screenshot or video feedback
  • Powerful team collaboration
  • Robust reporting, searching, and sorting, plus an Audit log tracking changes.
  • Email notifications triggered by the customized workflow status changes.
  • Ability to report issues and bugs via email.
  • It provides customer support via Contact Form, Phone, and Email
  • Seamlessly integrates with Visual Studio, Android Studio, Eclipse, TFS, HelixCore, VSS, and Mercurial
  • You can export your file in Excel, PDF, Perl TAP, and XML formats
  • Offers instant Email alerts
  • Set Scans to run hourly, daily, weekly, and monthly
  • Provide an option for reporting, and workflows customization
  • Supports programming languages like Python, Java, C#, and Javascript
  • Offers Planning Board, Project Management, Source Code Management, Task Management, Resource Management, Build Management, Bug Tracking, Automated Testing, Exploratory Testing, and IDE Integration
  • Supported Platforms: Windows, and Linux
  • Price: Request a Quote from Sales.
  • Free Trial: 30 Days Free Trial (No Credit Card Required)
👍 Pros 👎 Cons
It is very easy to maintain roles and access for users The reporting process could be made a bit easier
Test cycles are easy to maintain There are some functions that are not always intuitive to use
A good defect tracking system The process of document baselining can be a bit tricky
Configurable to particular project needs Customer service should be available 24 hours
Entire collaboration suite for the software development lifecycle
A great product at the best price on the market

Visit SpiraTeam >>

30 Days Free Trial (No Credit Card Required)


3) BugHerd

BugHerd is the easiest way to track bugs and manage website feedback. Pin bugs and feedback to elements on a website and capture the technical information to help resolve issues. Track feedback tasks to completion with the kanban style task board.

#3
BugHerd
4.8

Integrations: Slack, GitHub, Zapier, WordPress, and Integromat

Customer Support: Contact Form, and Email

Free Trial: 14 Days Free Trial (No Credit Card Required)

Visit BugHerd

Features:

  • Simple point-and-click bug and feedback capture
  • Technical information like browser, OS, screen resolution is captured for you
  • Track and manage all feedback and bugs in one central location with the kanban style Task Board
  • Capture a screenshot or video feedback
  • Powerful team collaboration
  • Save hours during QA and UAT of websites and applications
  • Stakeholders love it.
  • It provides customer support via Contact Form, and Email
  • Seamlessly integrates with Slack, GitHub, Zapier, WordPress, and Integromat
  • You can export your file in CSV, XML, and JSON formats
  • Offers instant Email, and Slack alerts
  • Set Scans to run hourly, daily, and weekly
  • Provide an option for Widget customization
  • Supports programming languages like HTML, and PHP
  • Offers Real-time commenting, Unlimited guests, Unlimited projects, and Version control-sync
  • Supported Platforms: Windows
  • Price: Plans start at $39 a month. 16% Discount on Yearly Payment.
  • Free Trial: 14 Days Free Trial (No Credit Card Required)
👍 Pros 👎 Cons
Easy-to-use, intuitive, and feature-rich interface Free trial period for a limited period of time
Assign bugs to developers, give them due dates, and prioritize them Prices are a bit high
A customizable Kanban workflow is available
Integration with third-party applications
You can add an unlimited number of projects to your account

Visit BugHerd >>

14 Days Free Trial (No Credit Card Required)


4) Marker.io

Marker.io is a visual bug reporting tool made for agencies and software development teams. Simply install the website widget and collect feedback with screenshots, annotations & technical meta-data, directly into your favorite project management tool like Jira, Trello, Asana, GitHub, ClickUp and more.

Say goodbye to messy emails, spreadsheets and powerpoint. There is a better way!

#4
Marker.io
4.7

Integrations: Trello, Asana, ClickUp, Teamwork, Shortcut, Notion, Wrike, Monday.com etc.

Customer Support: Live Chat

Free Trial: 15 Days Free Trial

Visit Marker.io

Features:

  • Website widget
  • Capture a screenshot, annotations or video feedback
  • Powerful team collaboration
  • Technical data recording (browser, OS, URL, console logs)
  • 2-way sync with Jira, Trello, Asana, GitHub, ClickUp (and more)
  • Browser extension / WordPress plugin / JS snippet code.
  • Custom branding
  • It provides customer support via Live Chat
  • Seamlessly integrates with Trello, Asana, ClickUp, Teamwork, Shortcut, Notion, Wrike, Monday.com, WordPress, Jira, GitHub, GitLab, Linear, Bitbucket, LogRocket, fullstory icon, Fullstory, Browserstack, and Slack
  • You can export your file in PDF, and CSV formats
  • Offers instant Email alerts
  • Set Scans to run hourly
  • Provide an option for Jira customization
  • Supports programming languages like PHP
  • Offers Console recording, Client communication, Guest portal, and Browser extension
  • Supported Platforms: Windows, and Linux
  • Price: Plans start at $49 a month. 20% Discount on Yearly Payment.
  • Free Trial: 15 Days Free Trial
👍 Pros 👎 Cons
This tool does not require any coding skills It is not suitable for mobile applications
An easy to use application There can be some bugs with the browser extension
An intuitive and modern user interface It is sometimes a bit slow on the mobile version
Collaboration made simple and convenient
Integrated with the most popular project management tools
It provides data-rich reports to the users

Visit Marker.io >>

15 Days Free Trial


5) Zoho bug tracker

Zoho bug tracker is a powerful bug tracker that helps you to view issues filtered by priority and severity. It improves the productivity by exactly knowing which bugs are reproducible. It is an online tool that allows you to create projects, bugs, milestone, reports, documents, etc. on a single platform. With Zoho bug tracker automate reminding and notifying team members is possible.

#5
Zoho BugTracker
4.7

Integrations: Zoho Desk, Zoho Analytics, Zoho People, Zoho Books, Zoho Invoice, Zoho Docs etc.

Customer Support: Chat, Email, and Phone

Free Trial: Life Time Free Basic Plan

Visit Zoho BugTracker

Features:

  • Bug views and integration
  • Issue trackers flexible workflow
  • Capture a screenshot or video feedback
  • Powerful team collaboration
  • Classification of issues into different categories
  • It provides customer support via Chat, Email, and Phone
  • Seamlessly integrates with Zoho Desk, Zoho Analytics, Zoho People, Zoho Books, Zoho Invoice, Zoho Docs, Google Drive, OneDrive, JIRA, GitHub, Bitbucket, Dropbox, and Box
  • You can export your file in PDF, DOC, and CSV formats
  • Offers instant Email, and Slack alerts
  • Set Scans to run daily, weekly, monthly or yearly
  • Provide an option for Logo, Page, and Chart customization
  • Supports programming languages like C, C++, Java, PHP, and Deluge
  • Offers Automate Bugs, Bugs View, File Sharing, Bugs Dashboard, Forums Discussions, User Administration, Customizations, Time tracking, and SLA Automation
  • Supported Platforms: Windows, Mac, and Linux
  • Price: Plans start at $4 a month.
  • Free Trial: Life Time Free Basic Plan
👍 Pros 👎 Cons
The integration with your code repository is effortless Does not offer unlimited storage space
The user interface is intuitive and easy to use Integrations with non-Zoho apps are limited
An extensive set of features in the area of bug tracking and test management is available Time tracking isn’t as smooth as it could be
It also provides handy bug reports and graphs Limited customizability
Provides comprehensive search and workflow capabilities
It is easy to access and flexible

Visit Zoho >>

Life Time Free Basic Plan


6) Monday

Monday is a bug tracking tool that that enables you to analyze your performance and manage your team in one place. It provides flexible dashboard for easy visualization of data.

#6
monday.com
4.6

Integrations: Outlook, Microsoft Teams, Dropbox, Slack, Google Calendar, Google Drive etc.

Customer Support: Contact Form

Free Trial: Life Time Free Basic Plan

Visit monday.com

Features:

  • You can collaborate with other people.
  • It can automate your daily work.
  • You can track your work progress.
  • Capture a screenshot or video feedback
  • Powerful team collaboration
  • It enables you to work remotely.
  • It provides customer support via Contact Form
  • Seamlessly integrates with Outlook, Microsoft Teams, Dropbox, Slack, Google Calendar, Google Drive, Excel, Gmail, LinkedIn, OneDrive, Zapier, and Adobe Creative Cloud
  • You can export your file in PDF, PNG, JPEG, SVG, and CSV formats
  • Offers instant Email, and Slack alerts
  • Set Scans to run hourly, daily, and weekly
  • Provide an option for width, notifications, and design customization
  • Supports programming languages like PHP, Python, and Javascript
  • Offers Automations, Gantt, Kanban, Time tracking, Security, HIPPA, authentication, and SCIM
  • Supported Platforms: Windows, Mac, iOS, Android, and Linux
  • Price: Plans start at $10 a month. 18% Discount on Yearly Payment.
  • Free Trial: Life Time Free Basic Plan
👍 Pros 👎 Cons
No time restrictions and free of charge The minimum team size for paid plans is three people
The dashboard view is great The basic plan lacks sharing functionality
Tracking features that are great Addition of subtasks is a process that can be challenging
Reliable project organization and management The response time of the support team is too slow
Dashboard that is modern, intuitive, and visually appealing
Offers a Kanban-style visual layout

Visit Monday >>

Life Time Free Basic Plan


7) SmartSheet

Smartsheet is a spreadsheet-style bug tracking tool for businesses managing multiple projects. It helps organizations to manage workflows and helps them improve team collaboration. Smartsheet allows you to automate actions using simple rules.

#7
Smartsheet
4.5

Integrations: Microsoft Office 365, Microsoft Teams, Google Workspace, Box, Dropbox etc.

Customer Support: Phone, Contact Form, and Chat

Free Trial: 30 Days Free Trial

Visit Smartsheet

Features:

  • It offers security, user management, and single sign-on capabilities for team and project management.
  • Provides solution building to meet your unique needs.
  • It provides customizable templates.
  • Capture a screenshot or video feedback
  • Powerful team collaboration
  • Helps you to simplify budget and planning.
  • It offers powerful analytics and reporting.
  • Supports automation, input from web forms, proofing, and approvals.
  • It provides customer support via Phone, Contact Form, and Chat
  • Seamlessly integrates with Microsoft Office 365, Microsoft Teams, Google Workspace, Box, Dropbox, Slack, Brandfolder, PowerBI, Tableau, and Adobe Creative Cloud Extension
  • You can export your file in PDF, DOC, and CSV formats
  • Offers instant Email alerts
  • Set Scans to run hourly, daily, and weekly
  • Provide an option for Gantt Chart, Behavior, messages, placeholders, and Internal Help Screen customization
  • Supports programming languages like HTML, and PHP
  • Offers WorkApps, Sheets, Reports, Control Center, Dynamic View, Home screen, Connectors, Data Shuttle, DataTable, Bridge, Governance controls, Customer managed encryption keys, Event reporting, Resource Management by Smartsheet, Brandfolder, Calendar App, Pivot App, and DataMesh
  • Supported Platforms: Windows, and Linux
  • Price: Plans start at $9 a month. 22% Discount on Yearly Payment.
  • Free Trial: 30 Days Free Trial
👍 Pros 👎 Cons
Powerful, highly customizable, and very easy to use A premium support package is available only to Business and Enterprise customers
Tools for powerful analytics and reporting A limited range of functionality is available
A robust data protection and compliance program Every keystroke does not update pages in real time
Compared to Microsoft Excel and Google Sheets, it’s user-friendly
An intuitive dashboard system support builder

Visit SmartSheet >>

30 Days Free Trial


8) Userback

Userback is a visual bug reporting and website feedback tool. It’s the fastest way for software teams and users to report bugs from any website and application. Easily collect visual and highly contextual bug reports that help you replicate and fix issues faster. Userback automatically captures annotated screenshots, video recordings, console logs, browser info, custom data and more.

#8
Userback
4.8

Integrations: Slack, Jira, Microsoft Teams, Teamwork, Trello, Basecamp, Asana, ClickUp etc.

Customer Support: Chat

Free Trial: 14 Days Free Trial

Visit Userback

Features:

  • Visual bug reporting for you and your users
  • User-friendly drawing, annotation and video recording tools
  • Manage bugs and user feedback in one place
  • Kanban-style task board
  • Create custom workflows
  • Capture a screenshot or video feedback
  • Powerful team collaboration
  • Collect bug reports your developers will love!
  • It provides customer support via Chat
  • Seamlessly integrates with Slack, Jira, Microsoft Teams, Teamwork, Trello, Basecamp, Asana, ClickUp, GitHub, GitLab, MondayWrike, Azure DevOps, Monday, Zendesk, Webhook, WordPress, Zapier, and Integrately
  • You can export your file in JPG, PNG, GIF, CSV, and PDF formats
  • Offers instant Email, Slack, and MS Teams alerts
  • Set Scans to run hourly, daily, weekly, and monthly
  • Provide an option for Workflow customization
  • Supports programming languages like HTML, Javascript, and Python
  • Offers Unlimited Reporters, Browser Extension, Session Replay, Default Assignee, Edit Categories, Team-only Comments, Project User Access, Audience Targeting and Custom Fields, and User Identification
  • Supported Platforms: Windows, Mac, and Linux
  • Price: Plans start at $19 a month. 25% Discount on Yearly Payment.
  • Free Trial: 14 Days Free Trial
👍 Pros 👎 Cons
There are excellent integrations with a variety of project management tools The free trial is only available for a period of 14 days
Feedback can be shared through video and marked screenshots Inability to capture the full-page screenshots
Any new feedback, comment, or assignment received via email, Slack, etc., will be notified immediately
Userback’s feedback widget is customizable
Automation tools are powerful and easy to use
Easy to use and quick to configure

Visit Userback >>

14 Days Free Trial


9) BugZilla

BugZilla is a popular bug tracking tool. These tool is an open source software and provides some great features like

Top 20 Bug/Defect Tracking Tools

Features:

  • E-mail notification for change in code
  • Reports and Charts
  • Patch Viewers
  • Capture a screenshot or video feedback
  • Powerful team collaboration
  • List of bugs can be generated in different formats
  • Capture a screenshot or video feedback
  • Powerful team collaboration
  • Schedule daily, monthly and weekly reports
  • This bug tracking tool detect duplicate bug automatically
  • Setting bug priorities by involving customers
  • Predict the time a bug may get fixed
  • It provides customer support via Email, and Phone
  • Seamlessly integrates with CVS, Email, and ServiceNow
  • You can export your file in HTML, CSV, and RDF formats
  • Offers instant Email alerts
  • Set Scans to run daily, weekly, and hourly
  • Provide an option for templates customization
  • Supports programming languages like Perl, HTML, and PHP
  • Offers Advanced Search Capabilities, Bug Lists in Multiple Formats, Automatic Duplicate Bug Detection, File/Modify Bugs By Email, Time Tracking, Request System, Private Attachments and Comments, Automatic Username Completion, Drop-Down User Lists, Patch Viewer, “Watch” Other Users, Move Bugs Between Installs and Save, and Share Searches
  • Price: Free Download
👍 Pros 👎 Cons
The most widely used open-source bug tracker A wide range of customization is available, but it is not easy to customize
It supports localized web user interface When reporting bugs, it is difficult to attach large files
Customized, user preferences features are available Dashboards and insights aren’t out of the box
A time tracking system is available It sometimes takes a while to navigate between screens
An integrated email system is available
This is a great tool for small projects

Download BugZilla


10) JIRA

Thousands of software professionals use JIRA as a bug-tracking tool because of its easy to use framework. JIRA is a commercial product and helps to capture and organize the team issues, prioritizing the issue and updating them with the project. It is a tool that directly integrates with the code development environments making it a perfect fit for developers as well. Due to its capability to track any kind of issues it is not just restricted to the software industry. It supports agile projects. It comes with many add-ons that make this tool more powerful than other tools

Features:

  • It provides customer support via Phone, and Contact Form
  • Seamlessly integrates with Tempo Timesheets, Jira, Markdown Macro, Automation for Jira, Better Excel Exporter, Power BI Connector, Microsoft 365, Elements Connect, Team Files, Webhook, TFS4JIRA, Yet Another Commit Checker, and Slack
  • You can export your file in Word, HTML, PDF, and XML formats
  • Offers instant Phone calls, and Email alerts
  • Capture a screenshot or video feedback
  • Powerful team collaboration
  • Set Scans to run weekly, and monthly
  • Provide an option for workflows customization
  • Supports programming languages like HTML, Java, Javascript, C, Perl, Php, Python, R, Nyan, Ruby, Scala, and SQL
  • Offers Up to 10 users, Unlimited spaces and pages, Macros, Structured page tree, Best practice templates, Page versioning, Scrum boards, Roadmaps, Reports, Project flexibility, and insights
  • Supported Platforms: Windows, Linux, and MacOS
  • Price: Plans start at $7.50 a month.
  • Free Trial: Life Time Free Basic Plan
👍 Pros 👎 Cons
Tracking bugs, issues, and project progress is easy with Jira Software The user interface is confusing
Developers, project managers, engineers, non-technical people can use Jira Setup can be challenging
Users can create any type of issue in Jira There are no features in the system that can be used to manage costs or assess risks
Third-party integrations make issue and project tracking easy
Jira is extremely easy to use
This is a great tool for small projects

Download JIRA


11) Mantis

If you have used other bug tracking tool, this tool can be easy to use. Mantis not only comes as a web application but also has its own mobile version. It works with multiple databases like MySQL, PostgreSQL, MS SQL and integrated with applications like chat, time tracking, wiki, RSS feeds and many more.

Features:

  • This is a Open source tool
  • Supported reporting with reports and graphs
  • Source control integration
  • Supports custom fields
  • Supports time tracking management
  • Capture a screenshot or video feedback
  • Powerful team collaboration
  • Multiple projects per instance
  • Enable to watch the issue change history and roadmap
  • Supports unlimited number of users, issues, and projects
  • It provides customer support via Email
  • Seamlessly integrates with Wiki, Trello, SSO, and obHelpDesk Joomla extension
  • You can export your file in Word, CSV, PDF, and XML formats
  • Offers instant Email alerts
  • Set Scans to run daily, weekly, and monthly
  • Provide an option for columns, view page, Issue Fields, and report customization
  • Supports programming languages like HTML
  • Offers Simple User Experience, Web Based, Available in 68 localizations, Multiple Projects per instance, Support for Projects, Sub-Projects, and Categories, Users can have a different access level per project, and Changelog Support
  • Supported Platforms: Windows, Linux, and MacOS
  • Price: Free Download
👍 Pros 👎 Cons
It is very convenient and easy to use the bug tracker It’s not that easy to use with multiple tickets
It’s free and simple to manage It is not possible to add multiple screenshots after saving
Mantis can be easily customized according to your needs
You can control user access at a project level

Download Mantis


12) RedMine

It is an open source bug tracking tool that integrates with SCM (Source Code Management System) too. It supports multiple platforms and multiple data-bases while for reporting purpose, Gantt charts and calendar are used. Redmine is a project management web application developed using Ruby on Rail framework. Some of the RedMine features include

Features

  • Gantt chart and calendar
  • News, document and files management
  • This bug reporting tool provides SCM integration
  • Issue creation via e-mail
  • Capture a screenshot or video feedback
  • Powerful team collaboration
  • This bug tracking software supports multiple database.
  • Flexible issue tracking system
  • Flexible role based access control
  • Multilanguage support
  • It provides customer support via Chat
  • Seamlessly integrates with SVN, CVS, Git, Mercurial, and Bazaar
  • You can export your file in XLSX, XLS, PDF, HTML, and CSV formats
  • Offers instant Feeds, and Email alerts
  • Set Scans to run hourly, daily, and weekly
  • Provide an option for issues, time-entries, projects, and users customization
  • Supports programming languages like C, C++, C#, CSS, JavaScript, and PHP
  • Offers Multiple projects support, Flexible role based access control, Flexible issue tracking system, Gantt chart and calendar, News, documents & files management, Per project wiki, Per project forums, Time tracking, Issue creation via email, and Multiple LDAP authentication support
  • Supported Platforms: Unix, Linux, macOS, and Windows
  • Price: Free Download
👍 Pros 👎 Cons
The Redmine task tracking system has a wide range of features Self-installation and maintenance are required
Project progress and project management are easily manageable It is limited to community docs for support
A free and open source project Not suitable for all teams and projects
It includes time estimates, dependencies, Gantt charts, project wikis The interface of the application is outdated
Provides flexible access based on a user’s role
Customizable task management

Download Redmine


13) Trac

Trac is a web based open source issue tracking system that developed in Python. It is the superior version of wiki and used as the issue tracking tool for software development projects. You can use it to browse through the code, view history, view changes, etc. when you integrate Trac with SCM. It supports multiple platforms like Linux, Unix, Mac OS X, Windows, etc. A time-line shows all current and past project event in order while the roadmap highlights the upcoming milestones.

Features

  • It provides customer support via Ticket
  • Seamlessly integrates with Perforce, Buildbot, ​Hudson, ​Jenkins, ​Bitten, and TortoiseSVN
  • You can export your file in PDF, HTML, CSV, DOC, and XLS formats
  • Capture a screenshot or video feedback
  • Powerful team collaboration
  • Offers instant Email, and Ticket alerts
  • Set Scans to run hourly, daily, weekly, and monthly
  • Provide an option for email subject, logo, icon, and email content customization
  • Supports programming languages like C, C++, C#, Python, Perl, Ruby, PHP, ASP, Java, Javascript, SQL, XML, and Shell
  • Offers Project issues, View progress, View your code repository online, and Manage users
  • Supported Platforms: Unix, Linux, macOS, and Windows
  • Price: Free Download
👍 Pros 👎 Cons
An intuitive user interface makes it easy to use The project management was lacking
Live reports on a variety of topics are available Managing large numbers of tickets is difficult
Provides an overview of where your time is being spent
Summarized reports and insights are provided
An all-in-one solution that combines bug tracking with wiki functionality
Customizable task management

Download Trac


14) Axosoft

It is a bug tracking system, available for hosted or on-premises software. It is a project management tool for Scrum teams. Project managers and developers can view each task, its requirement, defects and incidents, in the system, on individual filing cards, through the Scrum planning board. With Axosoft, you can manage your user stories, defects, support tickets and a real-time snapshot of your progress.

Features

  • It is one of the Best Bug management tool
  • Scrum planning board
  • Scrum burn down charts
  • Requirement Management
  • Team wiki
  • Data visualization
  • SCM integration
  • Reporting
  • Help desk or incident tracking
  • Capture a screenshot or video feedback
  • Powerful team collaboration
  • It provides customer support via Ticket, and Email
  • Seamlessly integrates with Bitbucket, BugHerd, Bugsnag, Clockify, GitHub, GitLab, Google Calendar, GoToMeeting, Harvest, HipChat, Hubot, Hubspot CRM, Infusionsoft, Office 365, ProjectManager.com, QlikView, Retrace, Slack, SpiraTeam, Sublime Text, TeamCity, Testuff, Timeify, Toggl, Trello, Visual Studio, Wufoo, XP-Dev, Yammer, and Zapier
  • You can export your file in PDF, and CSV formats
  • Offers instant SMS, and Email alerts
  • Set Scans to run daily, and weekly
  • Provide an option for appearance for customers, Share options, portal security role permissions, reporting, layout, Text Editor, and default settings customization
  • Supports programming languages like JavaScript, PHP, XML, and Typescript
  • Offers Track unlimited work items, Epics, User stories, Unlimited workflow templates, Hierarchical project tracking, and Burndown charts
  • Supported Platforms: Windows, Linux, and MacOS
  • Price: Free Download
  • Free Trial: 14 Days Free Trial (No Credit Card Required)
👍 Pros 👎 Cons
The system is easy to set up and easy to use There is a difficulty in integrating the software with other applications
A Kanban board can be used to visualize the timeline of your project The import through CSV has some limitations
This is a powerful visual dashboard that allows you to analyze your progress in real time
The ability to track projects and sprints is helpful

Download Axosoft


15) FogBugz

FogBugz is a web based bug tracking system that refers to defects as ‘cases’. It prioritize and organize development task in one central place. It includes a powerful search engine that enables you to instantly search the complete content of cases, wiki articles, and customer correspondence. Fogbugz supports almost all ios, Android, Blackberry, tablets, and ipads. It is a commercial product but reasonably priced.

Features

  • Issue tracking
  • Quick and easy case creation
  • Support help desk
  • Capture a screenshot or video feedback
  • Powerful team collaboration
  • Automated error reporting with Bugzscout
  • Automatic upgrades and backups
  • Project management
  • Time tracking
  • Integrated wiki
  • It provides customer support via Chat, Contact Form, and Email
  • Seamlessly integrates with Slack, Twitter, GitHub, Google Drive, Trello, Chameleon, SCCM, Zoom, Microsoft Teams, and Magiq
  • You can export your file in Excel, and XML formats
  • Offers instant Email alerts
  • Set Scans to run daily, and monthly
  • Provide an option for Everest windows, columns, formatting, and sequence customization
  • Supports programming languages like HTML, Java, XML, python, .NET, and Javascript
  • Offers Cloud Cost Optimization, Track all cases in one place, Easily customize case flows, Powerful search, and re-indexing
  • Supported Platforms: Windows, Linux and MacOS
  • Price: Request a Quote from Sales
👍 Pros 👎 Cons
Task management made easy with this application The sorting and filtering functions do not work well
Improve your productivity by editing issues in bulk Compared to other tools, subscription price is high
Get the latest commits from GitHub
Creating a public wiki for the community

Download FogBugz


16) Unfuddle

With unfuddle developers can commit source code. It can integrate with most critical tools for any software project. Unfuddle gives better security to your data as amazon provides their servers. It helps to track bugs, feature request and manage the tickets.

Features

  • Bug and issue management
  • Web-based subversion access
  • Wiki
  • Milestone tracking
  • Capture a screenshot
  • Powerful team collaboration
  • It provides customer support via Chat, and Email
  • Seamlessly integrates with Git, SVN, Eclipse, and Timedoctor
  • You can export your file in XML, JSON, and CSV formats
  • Offers instant Email alerts
  • Set Scans to run daily, weekly, and monthly
  • Provide an option for CSS, ticket, interface elements, live meetings, Mercurial, and workflows customization
  • Supports programming languages like Curl, Ruby, NET, PHP, Python, C# (.NET), and JavaScript
  • Offers Unlimited Git/SVN, Task Boards, Time Tracking, File Attachments, Unlimited Storage, Bug & Issue Tracking, and Git & SVN
  • Supported Platforms: Windows, and Linux
  • Price: Plans start at $19 a month.
  • Free Trial: 14 Days Free Trial
👍 Pros 👎 Cons
A simple, easy-to-use program The layout is a bit confusing
Seamless Git hosting There is no Gantt chart for scheduling tasks
Use a custom structure to categorize your issues and tasks within your organization
You can create as many projects as you need

Download Unfuddle

FAQ

⚡ Which factors should you consider while selecting a Bug Tracking Software?

You should consider the following factors before selecting a tool

  • Quality of Customer support
  • License Cost if applicable
  • In the case of an outsourcing project, you need to factor customer/Client preference of the automation tool
  • The cost involved in training employees on the tool
  • Hardware/Software requirements of the bug tracker tool
  • Support and Update policy of the automation tool vendor.
  • For a SaaS tool, the provider should have a successful track record of stability/uptime/reliability
  • Reviews of the company

✅ Which are the Best Bug Tracking Tools?

Here are some of the Best Bug Tracking Tools:

❓ When should you NOT use Defect Tracking Software?

You should NOT use Defect Trackers when testing small and simple software projects as these tools take have a steep learning curve and may involve license costs. Its better to use Excel in such cases.