10 Best FREE Salesforce Alternatives & Competitors (2025)
Salesforce is a Software as a service (SaaS) CRM. This tool helps you to manage customer relationships and create a custom solution as per your business requirements. However, Salesforce has some limitations, like it offers limited deployment options to customers. Moreover, this software is very expensive, and you may need introductory training to use it.
We’ve compiled a comprehensive list of alternative tools and software, encompassing both open-source and commercial offerings, that are well-equipped to serve as replacements for Salesforce CRM.
Zoho is a Sales CRM tool that helps you improve teams’ productivity with designs that are precise solutions to business activities. It is one of the best CRM for start-ups, providing an easy way to monitor key metrics and manage monthly targets.
Best Salesforce Alternatives
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Name | Zoho CRM | Monday CRM | Pipedrive | Quickbase |
Features | ✔️ You can create an issue and track them as they get fixed and tested. ✔️ The team will always access the latest version of all project documents. |
✔️ Manage everything in one workspace ✔️ Set up in minutes |
✔️ It helps you to forecast your performance. ✔️ You can get deals from your web forms and chatbot. |
✔️ Dashboards & Reporting Tool ✔️ Team Collaboration & Management |
Price | 15-Days Free Trial (No credit card required) | Free Forever Plan | 30 Day Free Trial (No Credit Card Required) | 30-Days Free Trial |
Review/Rating | ||||
Link | Visit Website | Visit Website | Visit Website | Visit Website |
1) Zoho CRM
Zoho is a Sales CRM tool that helps you improve teams’ productivity with designs that are precise solutions to business activities. Its Automation and customizable dashboard attract and satisfy customers.
Email Automation: Yes
Integration: Google, Zapier, GitHub, Dropbox.
Free Trial: 15 Day Free Trial
Features:
- Everyone working on a project can log their billable and non-billable hours using timesheets.
- Quytech-Mobile App Development.
- You can create an issue and track them as they get fixed and tested.
- The team will always access the latest version of all project documents.
- In-person Training is available.
Pros
Cons
15-Day Free Trial
2) Monday CRM
Monday.com is a CRM software that lets you handle all your sales processes in one place. It streamlines your entire sales process with a colorful and visual interface.
Email Automation: Yes
Integration: Microsoft Teams, Dropbox, Slack, Zapier, Google Drive, etc.
Free Trial: Free Forever Plan
Features:
- It allows your teams to run processes, projects, and everyday work as they want
- Helps you to import all your customer data in just a few clicks.
- Automatically schedules notifications and reminders.
- This CRM software helps you to integrate with other tools to accelerate response time.
- It helps you to collaborate with your team in one shared workspace.
- It brings your team together, anywhere and anytime.
Pros
Cons
Free Forever Plan
3) Pipedrive
Pipedrive is a tool that provides a simple way to get more deals. It has a dashboard that can be customized to measure the performance against set goals.
Email Automation: Yes
Integration: Zapier, Google Meet, Microsoft Teams, Pipechat, HubSpot, etc.
Free Trial: 30 Day Free Trial (No Credit Card Required)
Features:
- You can get deals from your web forms and chatbot.
- Leads data can be easily imported from a spreadsheet.
- Seamlessly integrate with more than 150 apps.
- A dashboard can be customized according to products, activities, and more.
- It helps you to forecast your performance.
- Pipedrive can be used on iPhone and Android devices.
- You can track calls, emails, and contact history with ease.
- This app enables you to manage sales conversations from any inbox.
Pros
Cons
30-Day Free Trial (No Credit Card Required)
4) Quickbase
Quickbase is an innovative no-code development platform renowned for swift report creation and sharing. Focusing on efficient project visualization with table views, it boasts features like drag & drop, time tracking, and seamless integration with tools like Salesforce and Dropbox.
Email Automation: Yes
Integration: Amazon S3, Asana, Autodesk, Box, Dropbox, Gmail etc.
Free Trial: 30 Days Free Trial
Features:
- It allows to tweak and modify more than 700 business apps without breaking a sweat.
- Speed up the work processes by automating vital operations.
- It build databases for employees,customers and leads.
- Get more things done with team collaboration in the cloud.
- Process & Workflow Automation
- It provides customer support via Phone, Email, and Contact form.
- Supported Platforms: Android & iOS
Pros
Cons
30-Day Free Trial
5) Freshsales
Freshsales helps you to accelerate your revenue with context-driven sales, and it helps you to grow customer value with integrated sales and support. Bring sales and support functionalities together with the Freshdesk Integration.
Email Automation: Yes
Integration: Mailchimp, Trello, Freshchat, QuickBooks, HubSpot, etc.
Free Trial: 21 Day Free Trial
Features:
- You can send sales goals and monitor in the system on a daily, weekly, or quarterly basis
- Auto-assignment rules automatically assign lead contacts to specific sales.
- Improve sales conversions with AI-powered insights
- Sales forecasting tools to analyze future revenue and growth potential
- Pricing: Four Pricing plans: 1) Free: Unlimited users 2) Growth:$9 per user- per month 3) Pro:$39 per user, per month 4) Enterprise:$59 per user- per month
- Free Trial: 21 Day Free Trial
Pros
Cons
21-Day Free Trial
6) PipelineDeals
PipelineDeals is an easy to use customer relationship management app. It helps sales representatives to close more deals.
Features:
- This Salesforce like software helps you to manage project details, deadlines, and milestones.
- You can create an unlimited dashboard and reports using Excel and Google Sheets.
- It enables you to import data from any system, including Google, Outlook, Excel, etc.
- PipelineDeals can be integrated with Outlook, Excel, Gmail, etc.
- It can be used from Apple, Android, and Desktop PC.
Link: https://pipelinecrm.com/
7) Capsule
Capsule is an online application developed by Zestia. It enables you to organize customer information. You can use this program in order to manage contact.
Features:
- You can quickly add emails, notes, and documents to each contact.
- It enables you to segment your audience.
- You can transfer your contacts from Gmail, Outlook, and CSV (Comma Separated Values) files.
- This software provides a summary of all your sales.
- Capsule offers more than 13 sales reports.
- You can set restrictions for the person you like.
- Tracking image performance is possible with Capsule.
- Create and complete your sales tasks on the go.
Link: https://capsulecrm.com/
8) OnePageCRM
OnePageCRM is a web-based relationship management application designed for small businesses. It converts the complexity of sales into a simple to-do list.
Features:
- You can easily track your business goals.
- It helps can organize your contact with ease.
- This tool enables you to visualize your plan in a better way.
Link: https://www.onepagecrm.com/
9) Dubsado
Dubsado is a business management solution that helps you to build customer relationships and schedule appointments. This tool enables you to send contracts and invoices to handle clients.
Features:
- It enables you to embed leads from your website.
- You can organize your projects and clients into categories.
- Dubsado helps you to create private boards to stay on track.
- This software allows you to track the time that you have spent on a specific project.
- Client emails can be automatically tracked within a project.
- It automatically sends reminders to your clients with the coming appointment details.
- Dubsado can sync data with Google, Office 365, or Outlook.
Link: https://www.dubsado.com/
10) Teamgate
Teamgate is a simple tool that helps you to convert your visitors into business leads. You can integrate this software with social channels, email clients, etc.
Features:
- It helps you to control every segment of B2B.
- You can set a customized filter to search your contacts.
- Owners can include one or several collaborators.
- It enables you to identify duplicate sales information.
- This tool can be integrated with OpenStreetMap.
- You can easily migrate your data from one source to another.
- Enables you to create a pipeline based on your sales process.
Link: https://www.teamgate.com/
What is CRM?
CRM (Customer Relationship Management) is a process to manage the interactions with existing as well as past customers. CRM stores customer contact information like names, addresses, phone numbers, etc. It helps you keep track of customer activity, like website visits, phone calls, email, and more. If you’re working with Salesforce, a leading CRM platform, it’s essential to learn about Salesforce testing to ensure the quality and performance of your implementation.
How does CRM work?
CRM system is a central place where organizations store their customers’ and prospects’ data. CRM helps organizations to analyze customer data to find opportunities for sales and services. It also allows businesses to track customer interactions and share customer information inside the company.
Top Alternatives to Salesforce CRM: [Open Source/Paid]
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|
Name | Zoho CRM | Monday CRM | Pipedrive | Quickbase |
Features | ✔️ You can create an issue and track them as they get fixed and tested. ✔️ The team will always access the latest version of all project documents. |
✔️ Manage everything in one workspace ✔️ Set up in minutes |
✔️ It helps you to forecast your performance. ✔️ You can get deals from your web forms and chatbot. |
✔️ Dashboards & Reporting Tool ✔️ Team Collaboration & Management |
Price | 15-Days Free Trial (No credit card required) | Free Forever Plan | 30 Day Free Trial (No Credit Card Required) | 30-Days Free Trial |
Review/Rating | ||||
Link | Visit Website | Visit Website | Visit Website | Visit Website |