16 Best FREE Salesforce Alternatives & Competitors (2023)

By : Ryan Bennett Ryan Bennett
Hours Updated

Salesforce is a Software as a service (SaaS) CRM. This tool helps you to manage customer relationships and create a custom solution as per your business requirements. However, Salesforce has some limitations, like it offers limited deployment options to customers. Moreover, this software is very expensive, and you may need introductory training to use it. Here is a curated list of Top tools & software that are capable of replacing Salesforce CRM. The list contains both Open source (Free) and Commercial(Paid) software.

Top Alternatives to Salesforce CRM: [Open Source/Paid]

Name Monday CRM Pipedrive Zoho CRM HubSpot CRM
Features ✔️ Manage everything in one workspace
✔️ Set up in minutes		 ✔️ You can get deals from your web forms and chatbot.
✔️ Leads data can be easily imported from a spreadsheet.		 ✔️ You can create an issue and track them as they get fixed and tested.
✔️ The team will always access the latest version of all project documents.		 ✔️ You can monitor the delivery of email messages.
✔️ HubSpot enables you to arrange client meetings effortlessly.
Price Free Forever Plan 30 Day Free Trial (No Credit Card Required) 15 Day Free Trial (No credit card required) 30 Day Free Trial (No Credit Card Required)
Review/Rating 4.7 4.5 4.5 4.6
Link Visit website Visit website Visit website Visit website

1) Monday CRM

Monday.com is a CRM software that lets you handle all your sales processes in one place. It streamlines your entire sales process with a colorful and visual interface.

#1 Top Pick
Monday.com
Monday.com
5.0

Email Automation: Yes

Integration: Microsoft Teams, Dropbox, Slack, Zapier, Google Drive, etc.

Free Trial: Free Forever Plan

Learn More

Features:

  • It allows your teams to run processes, projects, and everyday work as they want
  • Helps you to import all your customer data in just a few clicks.
  • Automatically schedules notifications and reminders.
  • This CRM software helps you to integrate with other tools to accelerate response time.
  • It helps you to collaborate with your team in one shared workspace.
  • It brings your team together, anywhere and anytime.

Pros

  • It helps you gain insights and gives a clear overview of sales, processes, and performance.
  • It allows you to set automatic reminders due-date notifications and assign new tasks.
  • You can capture the lead online through the integrated contact form.

Cons

  • Allow you to toggle between the views.
  • It doesn’t offer features for setting up recurring tasks and mind mapping.

Visit Monday >>

Free Forever Plan

2) Pipedrive

Pipedrive is a tool that provides a simple way to get more deals. It has a dashboard that can be customized to measure the performance against set goals.

#2
Pipedrive
Pipedrive
4.9

Email Automation: Yes

Integration: Zapier, Google Meet, Microsoft Teams, Pipechat, HubSpot, etc.

Free Trial: 30 Day Free Trial (No Credit Card Required)

Learn More

Features:

  • You can get deals from your web forms and chatbot.
  • Leads data can be easily imported from a spreadsheet.
  • Seamlessly integrate with more than 150 apps.
  • A dashboard can be customized according to products, activities, and more.
  • It helps you to forecast your performance.
  • Pipedrive can be used on iPhone and Android devices.
  • You can track calls, emails, and contact history with ease.
  • This app enables you to manage sales conversations from any inbox.

Pros

  • Select metrics to customize your dashboard.
  • This lead tracking tool empowers reps to reach out with easy access to lead information.
  • You can prioritize essential sales leads and patch holes in your sales processes.
  • Delegate tedious admin to powerful automation processes.
  • Pipedrive offers a central hub of prospect and customer information.

Cons

  • The option of too many filters can make it quite complex.
  • It cannot have separate plans for different users who need features.

Visit Pipedrive >>

30 Day Free Trial (No Credit Card Required)

3) Zoho CRM

Zoho is a Sales CRM tool that helps you improve teams’ productivity with designs that are precise solutions to business activities. Its Automation and customizable dashboard attract and satisfy customers.

#3
Zoho CRM
Zoho CRM
4.8

Email Automation: Yes

Integration: Google, Zapier, GitHub, Dropbox.

Free Trial: 14 Day Free Trial

Learn More

Features:

  • Everyone working on a project can log their billable and non-billable hours using timesheets.
  • Quytech-Mobile App Development.
  • You can create an issue and track them as they get fixed and tested.
  • The team will always access the latest version of all project documents.
  • In-person Training is available.

Pros

  • Offers an advanced BI – bundled with Zoho Analytics.
  • It helps you to convert your live chats into leads.
  • You get a glimpse of what stage each customer resides in.
  • Data Duplication issues.

Cons

  • Limited customer support.
  • Complex customizable features.

Visit Zoho CRM >>

14 Day Free Trial

4) HubSpot CRM

HubSpot CRM is a strong competitor of Salesforce that allows the sales team to start their work without making changes in their existing workflow. It is one of the Salesforce alternatives that enables you to get full visibility into your sales pipeline in real time.

#4
HubSpot
HubSpot
4.7

Email Automation: Yes

Integration: Microsoft Teams, Dropbox, Slack, Zapier, Google Drive, etc.

Free Trial: Free Forever

Visit HubSpot

Features:

  • You can monitor the delivery of email messages.
  • HubSpot enables you to arrange client meetings effortlessly.
  • You can send bulk emails.
  • This Salesforce alternatives free tool has a dashboard to view all reports.
  • You can manage contact with ease.
  • It provides more than 300 integration.

Pros

  • It helps you to connect with more leads and close more deals.
  • You will get a notification when the instant prospects open an email or click a link.
  • Allows you to open an attachment for timely, relevant follow-up with the hottest leads.
  • You can automate time-consuming tasks like lead rotation, task creation, and more.
  • It helps you eliminate manual entry as every lead’s contact info gets clicked and is logged automatically.

Cons

  • Its free version doesn’t offer many CRM features.

Visit HubSpot >>

Free Forever

5) Thryv

Thryv is a Sales CRM to enhance sales teams’ productivity, processes, and pipeline visibility. This tool lets you keep track of every interaction with every customer and turn that data into a report. It allows you to make calls, send emails, schedule meetings.

#5
Thryv
Thryv
4.6

Email Automation: Yes

Integration: Zoom, Quickbooks, Shopify, Clover, Typeform etc.

Free Trial: Lifetime Free Basic Plan

Visit Thryv

Features:

  • It offers sales and marketing tools built for salespeople.
  • It enables you to make calls, send emails, schedule meetings, view deal history all from one place.
  • You can keep your team focused on the highest value leads.
  • It allows you to conduct your marketing campaigns.
  • It helps you to manage your sales efficiently
  • Dive deeper into your sales data with pre-built dashboards

Pros

  • Access auto-transcribed voicemails.
  • Easy to understand Analytics & AI
  • Manage and respond to online reviews.

Cons

  • The pricing of this tool is relatively high.

Visit Thryv >>

Lifetime Free Basic Plan

6) ClickUp CRM

ClickUp CRM is a software application that makes it easy to organize and grow your customer relationships with tracking, data visualizations, and email interactions, all in one place. It also allows you to analyze data for customer insights.

#6
ClickUp
ClickUp
4.5

Email Automation: Yes

Integration: Google drive, GitHub, Bitbucket, Cloud, etc.

Free Trial: Free Forever Plan

Visit ClickUp

Features:

  • It organizes your accounts in a list, Kanban board, or tables for quick data entry.
  • Helps you to eliminate silos and fast-track communications by integrating your emails with CRM.
  • It helps you build the perfect customer database.

Pros

  • You can organize your accounts in a list, Kanban board, or tables for instant data entry.
  • Allows you to create high-level views to monitor customer lifetime value, average deal sizes, and more.
  • It helps you eliminate silos and fast-track communication by integrating your emails with ClickUp.
  • This sales pipeline management software helps you assign multiple tasks with just one mouse click.
  • This lead management software allows you to assign tasks for each pipeline stage and trigger status updates based on activity.

Cons

  • It Doesn’t have good reporting features.

Visit ClickUp >>

Free Forever Plan

7) Act! CRM

Act is an all-in-one CRM for sales and marketing tool which allows you to generate repeated clients. It is one of the best Salesforce Alternatives software that allows you to perform advanced contact management and email marketing features.

HubSpot CRM

Features:

  • It helps you to keep all your contact & customer details
  • It offers customizable dashboards integrations with Outlook, Gmail, Zoom, and DocuSign.
  • You can unlock the full potential of Act! with Custom Tables! Manage detailed
  • Optimize methods you and your team communicate with prospects and customers
  • You can generate repeat clients and build even stronger relationships.
  • Supported platforms: Android and iOS apps

Pros

  • WYSIWYG email editor
  • Email deliverability reporting
  • Eady Data quality management
  • Marketing Automation Integration
  • Highly customizable and versatile

Cons

  • Steep learning curve
  • Many routine tasks present significant difficulties

Visit Act! CRM >>

14-Day Free Trial

8) Keap

Keap is a CRM solution that helps you to grow your business and improve customer service. It automatically captures new leads, assigns tasks, and send emails to clients.

Keap CRM

Features:

  • You can access client information from any device.
  • It provides a dashboard to track the sales process.
  • Clients can make payments in one click.
  • Connect Keap app with Outlook or Gmail, and it will automatically update your contact.
  • It provides smart forms using which you can collect client data.
  • You can personalize your messages to send when new leads come in.
  • Scheduling and managing appointments are easy.

Pros

  • Provide pre-built reminders, automated emails, and texts that save your time on follow-up.
  • It is the dedicated business line that keeps your work calls and messages separate.
  • Automated follow-up, templates, and predictive sending that targets the right customers.
  • Automatically get more sales leads and nurture them to paying clients.

Cons

  • Limited free version.

Visit Keap >>

14-Day Free Trial

9) OnePageCRM

OnePageCRM is a web-based relationship management application designed for small businesses. It converts the complexity of sales into a simple to-do list.

OnePageCRM

Features:

  • You can easily track your business goals.
  • It helps can organize your contact with ease.
  • This tool enables you to visualize your plan in a better way.

Visit OnePageCRM

21-Day Free Trial

10) Close

Close is a sales productivity platform that helps you to close deals. It has a built-in calling, SMS, and email sending facility.

Close CRM

Features:

  • You can see and manage all your sales activities.
  • It has a friendly user interface.
  • This app enables you to personalize the email template.
  • You can find lead information in less amount of time.
  • It provides an overview of emails you have sent, opened, response rates, and more.
  • Close.com can be integrated with Facebook, Google Sheet.
  • Close.com has built-in a one-click calling feature.

Visit Close >>

14-Day Free Trial

11) PipelineDeals

PipelineDeals is an easy to use customer relationship management app. It helps sales representatives to close more deals.

PipelineDeals CRM

Features:

  • This Salesforce like software helps you to manage project details, deadlines, and milestones.
  • You can create an unlimited dashboard and reports using Excel and Google Sheets.
  • It enables you to import data from any system, including Google, Outlook, Excel, etc.
  • PipelineDeals can be integrated with Outlook, Excel, Gmail, etc.
  • It can be used from Apple, Android, and Desktop PC.

Visit PipelineDeals

14-Day Free Trial

12) Capsule

Capsule is an online application developed by Zestia. It enables you to organize customer information. You can use this program in order to manage contact.

Capsule CRM

Features:

  • You can quickly add emails, notes, and documents to each contact.
  • It enables you to segment your audience.
  • You can transfer your contacts from Gmail, Outlook, and CSV (Comma Separated Values) files.
  • This software provides a summary of all your sales.
  • Capsule offers more than 13 sales reports.
  • You can set restrictions for the person you like.
  • Tracking image performance is possible with Capsule.
  • Create and complete your sales tasks on the go.

Visit Capsule >>

14-Day Free Trial

13) Less Annoying CRM

Less Annoying CRM is a simple tool that enables you to manage your leads, contacts, calendar, etc. This program helps you to collaborate with others.

Less Annoying CRM

Features:

  • You can import your spreadsheet contacts into CRM.
  • It is one of the Salesforce alternatives open source tools which provides a 256-bit encryption security of your data.
  • Less Annoying CRM can be accessed from any tablet, computer, or smartphone.
  • This app offers a simple lead report.
  • It automatically syncs your data to all devices.

Visit Less Annoying

30-Day Free Trial

14) Dubsado

Dubsado is a business management solution that helps you to build customer relationships and schedule appointments. This tool enables you to send contracts and invoices to handle clients.

Dubsado CRM

Features:

  • It enables you to embed leads from your website.
  • You can organize your projects and clients into categories.
  • Dubsado helps you to create private boards to stay on track.
  • This software allows you to track the time that you have spent on a specific project.
  • Client emails can be automatically tracked within a project.
  • It automatically sends reminders to your clients with the coming appointment details.
  • Dubsado can sync data with Google, Office 365, or Outlook.

Link: https://www.dubsado.com/

15) Teamgate

Teamgate is a simple tool that helps you to convert your visitors into business leads. You can integrate this software with social channels, email clients, etc.

Teamgate CRM

Features:

  • It helps you to control every segment of B2B.
  • You can set a customized filter to search your contacts.
  • Owners can include one or several collaborators.
  • It enables you to identify duplicate sales information.
  • This tool can be integrated with OpenStreetMap.
  • You can easily migrate your data from one source to another.
  • Enables you to create a pipeline based on your sales process.

Link: https://www.teamgate.com/

FAQ

CRM (Customer Relationship Management) is a process to manage the interactions with existing as well as past customers. CRM stores customer contact information like names, addresses, phone numbers, etc. It helps you keep track of customer activity, like website visits, phone calls, email, and more. If you’re working with Salesforce, a leading CRM platform, it’s essential to learn about Salesforce testing to ensure the quality and performance of your implementation.

Here are some of the Best Salesforce Alternatives:

CRM system is a central place where organizations store their customers’ and prospects’ data. CRM helps organizations to analyze customer data to find opportunities for sales and services. It also allows businesses to track customer interactions and share customer information inside the company.

Top Alternatives to Salesforce CRM: [Open Source/Paid]

Name Monday CRM Pipedrive Zoho CRM HubSpot CRM
Features ✔️ Manage everything in one workspace
✔️ Set up in minutes		 ✔️ You can get deals from your web forms and chatbot.
✔️ Leads data can be easily imported from a spreadsheet.		 ✔️ You can create an issue and track them as they get fixed and tested.
✔️ The team will always access the latest version of all project documents.		 ✔️ You can monitor the delivery of email messages.
✔️ HubSpot enables you to arrange client meetings effortlessly.
Price Free Forever Plan 30 Day Free Trial (No Credit Card Required) 15 Day Free Trial (No credit card required) 30 Day Free Trial (No Credit Card Required)
Review/Rating 4.7 4.5 4.5 4.6
Link Visit website Visit website Visit website Visit website
You Might Like: