6 BEST Remote Desktop Alternatives (2025)
David Carter
Remote desktop alternatives offer enhanced flexibility, smoother collaboration, and robust security, catering to diverse industries like IT, healthcare, and finance. These tools address challenges such as performance issues, complex setups, and limited cross-platform functionality often associated with Microsoft Remote Desktop (RDP). By improving centralized management, reducing downtime, and enabling seamless teamwork, alternatives provide efficient solutions for remote work, system administration, and secure access, making them indispensable for modern workflows.
After dedicating over 130 hours to testing more than 25 remote desktop alternatives, I’ve curated a detailed guide that will help you navigate the most suitable options available. Whether you’re managing remote teams, troubleshooting systems, or accessing data securely, this article is designed to simplify your decision-making and optimize your workflows.
Best Remote Desktop Protocol (RDP) Alternative: Top Picks!
Here are the best remote desktop alternatives that I have carefully reviewed and handpicked for you:
| Tools | Maximum Concurrent Sessions | Collaboration Features | Platform Support | Free Trial | Link |
|---|---|---|---|---|---|
| Zoho Assist | Free plan: 1 session Paid plans: minimum 2 sessions |
Screen sharing, file transfer, voice & video chat, annotations | Windows, macOS, Linux, Android, iOS, ChromeOS | 15-day free trial without a credit card | Learn More |
| Remote Access Plus | Supports multiple technicians simultaneously; multi-session handling is available | Voice, video, and text chat, file and screen sharing, session recording, and screen annotations | Windows, macOS, Linux | 30-day free trial | Learn More |
| RemotePC | Multiple users can simultaneously access the same computer; exact session limits depend on the plan, but it supports team and enterprise use | Text chat, Whiteboard, sticky notes, invite others to sessions, file transfer, session recording etc. | Windows, macOS, Linux, Android, iOS | 7-day free trial without a credit card | Learn More |
| NinjaOne | Designed for IT teams and MSPs, supports multiple simultaneous remote sessions as part of endpoint management | Screen sharing, file sharing, ticketing integration, workflow management, reporting | Windows (focus), some cross-platform | 14-day free trial without a credit card | Learn More |
| AnyDesk | Up to 2 concurrent sessions with an Advanced license by default; more sessions available with higher-tier licenses | Screen sharing, whiteboard, session recording, remote printing, and invite others to the session | Windows, macOS, Linux, Android, iOS | 14-day free trial | Learn More |
1) Zoho Assist
Zoho Assist stands out as a dependable remote desktop alternative that is free of charge. I tested its capabilities and found that it offers seamless remote support with features like unattended access and multi-platform compatibility.
The intuitive interface and robust security measures make it a top choice for businesses seeking reliable RDP Alternatives. IT support teams often rely on Zoho Assist’s unattended access feature to manage remote devices efficiently, reducing downtime and improving response times.
Features:
- Unattended Remote Access: You can access remote systems anytime, even without the end user’s presence. This is ideal for server maintenance and non-urgent support. It is particularly useful for IT teams managing global endpoints. I suggest organizing endpoints into groups to simplify device management.
- File Transfer During Sessions: Zoho Assist lets you drag-and-drop file transfers, even during an ongoing session. It’s secure and supports large file sizes. While using this feature, I have noticed that Zoho allows multi-file transfers without interrupting the screen share. That’s a big win for productivity.
- Session Recording: It automatically records sessions for training, auditing, or compliance purposes. Recordings are securely stored and easy to access. I recommend enabling this feature for client sessions to maintain transparency and build trust.
- Actionable Reports and Analytics: Zoho Assist offers detailed session reports, technician activity logs, and time tracking. It’s invaluable for performance reviews and SLA adherence. The analytics panel provides export options to PDF and CSV formats for easy documentation.
- Cross-Device Clipboard Sync: It lets you sync clipboard contents between local and remote machines. You can copy and paste text without any extra effort. I have found it very useful during database fixes and command-line interventions.
Pros
Cons
Pricing:
Zoho Assist offers a range of plans for both remote support and unattended access, including a feature-rich free tier and several paid options with increasing capabilities. Zoho Assist provides a 15-day free trial without the need for any credit card. Here is the annual pricing for the following Zoho Assist plans:
| Standard | Professional | Enterprise |
|---|---|---|
| $10/m | $15/m | $24/m |
| Billed annually | Billed annually | Billed annually |
15-Days Free Trial
2) Remote Access Plus
When I explored the best remote desktop alternatives, Remote Access Plus stood out for its robust features and ease of use. I found it especially effective for troubleshooting Windows, Mac, and Linux computers remotely, managing devices, transferring files securely, and collaborating with team members through voice, video, and text chat. Its capabilities, remote shutdown, Wake on LAN, and session recording, made it ideal for IT support, system maintenance, and efficient help desk operations.
For small business owners, Remote Access Plus offered a significant advantage over Microsoft Remote Desktop. Unlike Microsoft’s tool, it provided a user-friendly interface, affordable pricing, and a free version suitable for up to 10 devices, making it accessible for businesses with limited resources. Its secure, web-based platform simplifies remote support and device management, saving time and boosting productivity without the complexity or costs often associated with enterprise solutions.
Features:
- Advanced File Transfer: File transfers during remote sessions are seamless and secure. You can send files of any size virtually without causing any interruption to the live session. However, I have noticed that drag-and-drop transfers work faster with LAN-connected systems.
- Web-Based Remote Access: Remote Access Plus provides full remote control through a browser interface, eliminating the need to install client software. It is perfect for freelancers who need flexibility across devices. Since processing is done remotely, it also reduces the need for high-performance local machines.
- Voice and Video Chat: Real-time communication with end-users via voice or video is integrated into the remote session. It enhances support sessions by allowing immediate clarification and resolution. I would recommend enabling push-to-talk for voice support to minimize background noise in enterprise environments.
- Remote Command Prompt: This feature lets you run system commands on remote devices without disturbing the user session. It’s beneficial for silent troubleshooting. I used this often for disk cleanup and registry tweaks on user machines without them noticing.
- Wake-on-LAN: Devices can be powered on remotely, even if they’re shut down. It’s a key feature for off-hours support and patch management. You will notice this saves considerable time during global patch rollouts, especially in different time zones.
Pros
Cons
Pricing:
ManageEngine Remote Access Plus offers a free edition as well as paid editions. It also provides a 30-day free trial for the paid plans. Please refer to the table below to learn the different pricing for Cloud editions:
| Free | Standard | Professional |
|---|---|---|
| Nil | $100 | $150 |
30-Days Free Trial
3) RemotePC
As I searched for the best remote desktop tools, I was impressed by RemotePC‘s robust features. I relied on it for remote troubleshooting, accessing work applications, and sharing screens during team meetings. Its always-on connectivity ensured I could respond to urgent tasks anytime.
RemotePC surpassed Microsoft Remote Desktop by offering easy browser access and compatibility with multiple platforms. This meant I could work from my Mac at home or my phone on the go, something Microsoft’s solution didn’t provide as smoothly for remote professionals like me.
Features:
- Secure File Transfer: With end-to-end encrypted file sharing, RemotePC lets you drag and drop files between connected systems. It maintains full control and data fidelity. I suggest using the “Compress Before Transfer” option to enhance speed when moving large folders.
- Real-Time Chat Function: The in-session chat allows remote collaborators or IT admins to communicate with end-users during a session. It’s minimalistic but effective, helping resolve issues faster without switching tools.
- Session Recording and Playback: RemotePC lets you record your remote sessions for documentation, audits, or training purposes. I’ve used this to build tutorials for onboarding junior tech support staff. You can download recordings locally for safe storage.
- Whiteboard Tool: This feature, a lesser-known gem, lets you draw on the screen during a session. It helped me to guide a client through a software setup. It’s especially useful for training or visual troubleshooting, something not all competitors offer.
- Multi-Screen Support: RemotePC handles multi-monitor setups well, letting you switch between screens or view them all simultaneously. I recommend naming your monitors clearly in your OS settings to avoid confusion during transitions.
Pros
Cons
Pricing:
RemotePC offers a range of plans tailored for individuals, small businesses, and large enterprises. Each plan comes with a 7-day free trial without the need for a credit card. Please refer to the table below for annual pricing:
| Consumer | Soho | Team |
|---|---|---|
| $22.12 | $74.62 | $224.62 |
7-Days Free Trial
4) NinjaOne
NinjaOne provided our tech support team with more comprehensive tools than Microsoft Remote Desktop. Its automation, reporting, and integrated ticketing reduced manual workloads and improved response times, allowing us to deliver faster, more secure support to end-users.
As I reviewed the best remote desktop alternatives, NinjaOne caught my attention for its comprehensive remote management features. I used it to provide instant remote support, deploy software, and monitor endpoints, regardless of location. Its user-friendly interface and automation capabilities made it a go-to tool for IT tasks.
Features:
- Role-Based Access Control (RBAC): This method fine-tunes access, giving technicians exactly the permissions they need. It’s especially helpful when managing outsourced or tiered support. Each action can be logged, monitored, and attributed to a specific role.
- Command-Line & PowerShell Execution: You can run commands remotely without initiating full sessions. It supports batch scripting and real-time command feedback. There is also an option to save and reuse scripts, which can save hours on repetitive tasks.
- Background Management Tools: It lets me manage services, processes, file systems, registry settings, and software without disturbing the end user. It helped me to fix a broken printer driver silently, avoiding downtime for a CFO’s presentation.
- Unified Endpoint Management: NinjaOne enables IT teams to monitor, manage, and support all endpoints from a single cloud-based dashboard. This unified view dramatically reduces context-switching. It’s a strong alternative to remote desktop tools that require multiple windows or platforms for control and reporting.
- Zero-Touch Deployment: You can automate agent installation through scripts, RMM rules, or integrations with tools like Microsoft Intune. It is perfect for scaling remote access across a distributed environment without manual installations.
Pros
Cons
Pricing:
NinjaOne uses a flexible, per-device pricing model designed for Managed Service Providers (MSPs) and IT departments. You can talk to their sales team to get a quote on pricing. However, it offers a 14-day free trial without a credit card.
14-Days Free Trial
5) AnyDesk
I found AnyDesk to be a standout choice when exploring the best remote desktop alternatives. Its seamless remote access allowed me to provide technical support, collaborate with teams, and manage devices from anywhere, even over low-bandwidth connections. It offers excellent remote support and online collaboration, enabling employees to work efficiently from any location.
AnyDesk can be ideal for businesses with limited IT resources or unstable connections. Its cross-platform compatibility and easy setup allow quick deployment and reliable performance without complex infrastructure.
Features:
- Unattended Access Support: It allows secure unattended access using password protection. This is perfect for IT admins or freelancers managing servers or user systems remotely. There is also an option that lets you restrict access by setting up device whitelists, boosting endpoint security.
- Custom Client Creation: Their online client generator allows businesses to build branded AnyDesk clients. This feature can prove to be useful for MSPs or companies wanting a white-labeled remote support tool. If you’re deploying it in a privacy-sensitive industry, I suggest customizing the permissions and disabling session recording by default.
- Remote Restart with Reconnect: You can restart a remote system and automatically reconnect when it comes back online. It worked smoothly for me even after applying OS updates remotely.
- On-Premises Deployment Option: For sensitive environments, AnyDesk offers an on-premises solution that gives complete control over data routing. I’ve deployed this in a healthcare setting where HIPAA compliance was critical. It worked reliably and offered peace of mind for internal IT teams.
- White Labeling and Branding: Businesses can customize AnyDesk’s interface with their logo, colors, and domain. This enhances brand trust when supporting clients. It’s an often overlooked feature, but vital for MSPs and IT providers offering remote support services.
Pros
Cons
Pricing:
AnyDesk offers basic remote access for personal use free of cost. Apart from that, there are paid plans that are typically billed annually. You can try the paid plans free of cost for 14 days. Please refer to the table below to learn about the paid plans:
| Plan | Solo | Standard | Advanced |
|---|---|---|---|
| Features | 1 user, 3 login devices, 1 outgoing connection, up to 100 managed devices | 20 users, up to 500 managed devices, custom client, mobile device management | 100 users, 2+ concurrent connections, up to 1,000 managed devices |
| Pricing | $22.90 | $35.90 | $79.90 |
14-Days Free Trial
6) Chrome Remote Desktop
Chrome Remote Desktop is a straightforward, browser-based solution that lets me access computers securely from anywhere. With just a Google account and the Chrome browser to access, I could manage files and applications on distant devices. For IT professionals, Chrome Remote Desktop offered significant benefits.
It enabled seamless remote troubleshooting, software installations, and system administration across multiple platforms, including Windows, macOS, Linux, and mobile devices. The tool’s ease of setup and cross-platform compatibility made it an efficient choice for managing IT support tasks without the need for complex configurations or additional software.
Features:
- End-to-End Encryption: With Chrome Remote Desktop, all sessions are encrypted using the latest protocols. I once had to access sensitive financial software remotely and felt confident knowing it used Google’s encryption standards.
- Clipboard Synchronization: You can effortlessly copy text between local and remote systems. I could even copy long code snippets or credentials without misformatting. This boosts workflow, especially for developers working across systems.
- No Port Forwarding Needed: Chrome Remote Desktop operates over Google’s servers, so you don’t need to open ports or set up VPNs. It is a big plus for non-tech users. I suggest leveraging this if you’re working in a corporate network where IT doesn’t allow port modifications.
- Remote Support Option: Chrome Remote Desktop includes a session-based, temporary access option that is perfect for tech support. To proceed, you need to share a one-time access code. I recommend using incognito mode when providing or receiving one-time support to reduce the risks of leftover session data.
- Session Logging via Google Account: A lesser-known but valuable feature is the ability to check login activity and audit sessions through your Google account’s security dashboard. This adds a layer of traceability that many alternatives miss.
Pros
Cons
Pricing:
Chrome Remote Desktop is a free tool available for both personal and commercial purposes. There are no subscription fees, premium tiers, or hidden costs associated with the service. You simply need a Google account to set up and use Chrome Remote Desktop, which can be installed as a Chrome browser extension or app.
Link: https://remotedesktop.google.com/
Comparing the Best Remote Desktop Alternatives
Below, I have provided a feature comparison for the different remote desktop alternatives discussed above:
| Feature | Zoho Assist | Remote Access Plus | RemotePC | NinjaOne | AnyDesk | Chrome Remote Desktop |
|---|---|---|---|---|---|---|
| Unattended Access | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
| File Transfer | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
| Multi-Platform Support | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
| Chat (Text/Voice/Video) | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ❌ |
| Remote Printing | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ❌ |
| Security (2FA/Encryption) | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
Troubleshooting Common Remote Desktop Issues
Remote desktop tools can be handy—until they suddenly lag, freeze, or fail to connect. These hiccups are common but often easy to fix with a few quick checks.
- Issue 1: Connection Problems
Solution: Firewall rules, unstable internet, or misconfigured ports typically cause connection problems. I suggest starting with a basic network reset to check if your firewall or antivirus is blocking the remote tool. Many apps like AnyDesk and TeamViewer offer diagnostics to detect blocked ports. - Issue 2: Lag and Screen Freeze
Solution: Lag and screen freeze often result from poor bandwidth. Switch to a lower screen resolution within the app or disable resource-heavy settings like background animations. You’ll see smoother performance, especially if you’re on mobile data or shared Wi-Fi. - Issue 3: Authentication Failures
Solution: Authentication failures may be caused by outdated passwords or expired session tokens. Double-check login credentials and ensure time and date settings match across both devices, as these often cause certificate issues.
My two cents: I recommend keeping both your host and client devices updated, especially if the tool relies on system services or drivers. If the issue persists, try switching to a web-based version of the tool as a temporary workaround.
Free vs. Paid Remote Desktop Tools – Which is Better?
Whether you are using a free or a paid remote desktop tool, each has its share of benefits. Let’s compare free vs. paid remote desktop tools based on attributes like features, support, licensing, security, and scalability:
| Category | Free Remote Desktop Tools | Paid Remote Desktop Tools |
|---|---|---|
| Features | Basic remote access, limited functionalities | Advanced features like unattended access, file transfer, and multi-user support |
| Support | No professional customer support | Dedicated support and frequent updates |
| Licensing | Restricted to personal or non-commercial use | Commercial licensing and branding capabilities |
| Security | Basic security (e.g., encrypted connections) | Enhanced security (e.g., multi-layer encryption, centralized policy management) |
| Scalability | Suitable for individuals or small-scale use | Designed for business scalability and reliability |
FAQs:
Verdict
After exploring the best remote desktop alternatives, I’ve found that flexibility, security, and ease of use matter most. Here are my top 3 picks for the best remote desktop alternatives:
- Zoho Assist: It offered seamless remote support, intuitive navigation, and strong security, making it ideal for both IT pros and everyday users.
- Remote Access Plus: I appreciated its advanced management tools, real-time control, and user-focused design explicitly tailored for enterprise-level remote troubleshooting.
- RemotePC: It impressed me with stable connections, strong cross-platform support, and excellent pricing, making it perfect for small businesses and freelancers.
