12 BEST Crowdsourcing Platforms & Website (2024)

Crowdsource testing is the practice of sending out prototype software and products to the expert testers instead of testing internally. It is also called crowd testing. Nowadays, it has become an alternative for traditional testing because of faster time to market.

I spent over 150 hours testing crowd testing platforms, selecting the top ones. Through my meticulous research, I’ve deeply understood their services and processes. My aim is to offer an honest review, helping you make a well-informed decision based on my unbiased insights.

Best Crowd Testing Website & Platforms

Company Name	Trusted by	Location	Link
Global App Testing	Facebook, Google, Verizon, Microsoft, iheartmedia, Instagram, and Depop	190+ countries and territories	Learn more
UNGUESS	Sky, Haier, Prénatal, Pirelli, Leroy Merlin, Bending Spoons, Canali	100+ countries and languages	Learn more
Test IO	Soundcloud, 1800 Contacts, BuzzFeed, and A+E NETWORKS	187+ countries	Learn more
Cobalt	Pendo, SENTARA, Smarsh, Snow, Talkdesk, and Aircall	Different locations	Learn more
User Testing	G2, TrustRadius, Trustpilot	Different locations	Learn more

1) Global App Testing

In my professional assessment, Global App Testing significantly elevates our QA process. Offering end-to-end solutions and real device coverage, it simplifies test management and ensures rapid execution. Its global availability, including in London, and compliance with standards like GDPR ensures its trustworthiness.

Features:

Test management: Global App Testing helped me iterate quickly on feedback to deliver faster and more predictable releases. I could create and manage tests with intuitive test management tooling, provide real-time results, and integrate them into my CI/CD workflows.
Test analysis: It offered me high-quality bug reports that included screenshots for each before and after every step. This app provided me with step-by-step test execution details, videos of issues, crash and session logs, and environment details.
Types of tests: This crowd-testing tool provides tests like functional, exploratory, usability, mobile apps, and web app testing. It also offers over 55,000+ testers.
Integrations: The tool seamlessly integrates with Sprintly, GitHub, Pivotal Tracker, Trello, Jira, Basecamp, and Asana.
Other features: Global App Testing offers language and translation for different regions, load testing, response rates, update ability, and stability.
Support: It provides customer support through chat, email, phone, and contact forms.
Supported platforms: I could use it on Android and Windows.
Price: Get a free quote from sales.

Pros

All the plans offer unlimited user licenses
I discovered that it offers testers that match localized needs, which was phenomenal for my projects
You get SSO through Google on all plans

Cons

I was frustrated by how time-consuming setting it up can be
There might be bug duplication during export at times

Visit Global App Testing

Get a free quote from sales

2) UNGUESS

In my expert review, UNGUESS emerges as a comprehensive crowd-testing platform, excelling in software quality, user experience, and security. Its API access, real device coverage, and global availability set it apart. I appreciate its support for every platform and the hands-on, real-time dashboards and reports.

Features:

Types of tests: I found it great for functional, AI training and testing, device compatibility, exploratory, automation, localization, new OS testing, and more.
Integrations: This tool easily integrates with widely used applications like Jira, Trello, and Slack. It also provided me with a proprietary solution for integrating automation and crowd-based testing.
Quality: UNGUESS offered me different software quality testing services, including functional testing, testing automation, regression testing, and moreli>
User experience: It provided me with facilities like user and customer experience testing services, moderated / unmoderated testing, user research, thinking-aloud methods, surveys, and more.
Security: UNGUESS offers a VAPT and bug bounty program with a crowd of 500+ certified ethical hackers for complete protection.
Other features: This crowd-testing service includes CX research and insights, lab, UX research, and cybersecurity in the crowd.
Support: This site is supported on every platform.
Price: Request a quote from sales.

Pros

It helps you activate the crowd instantly to identify and solve usability issues
I found that this tool helps me enhance my chatbot training effectively
It is one of the crowd-testing companies that help you evaluate brand concepts through quick feedback

Cons

Its dashboard for crowd-testing results can be improved
I observed that duplicate bugs may not be detected at times

Visit UNGUESS >>

Free trials available upon request

3) Test IO

I have leveraged Test IO to enhance our application’s quality across multiple platforms, including websites and mobile devices. Test IO’s global presence and adherence to compliance standards like GDPR, API access, and real device testing have significantly contributed to our project’s success.

Features:

Tested by humans: Software is tested by human testers that provide you with fast delivery. Test IO also helps you improve search engine ranking with its testing.
Detailed bug reports: It offered me clear, intuitive bug reports, allowed me to screencast “how to reproduce a bug,” and provided open communication. Test IO gave me instant feedback, real-world verification, and workflow integration.
Integrations: It seamlessly integrates with Jira, Slack, Azure Dev Ops, Redmine, TestRail, Jenkins, Github, Asana, and more.
Types of tests: This crowd-testing platform tests include interaction, streaming, accessibility, smart TV and OTT, localization testing, and real payments testing and offers 400,000+ testers.
Other features: Test IO offers On-demand Bug Validation, Test Automation Assessment, On-demand Bug Reproduction, Test Case Authoring and Execution, and Accessibility Assessments and Testing.
Support: It provides customer support via chat, email, and phone.
Supported platforms: I have tested it on multiple platforms, including Windows, Linux, and macOS.
Free Trial: You can contact sales for free trial & pricing.

Pros

This platform easily connected me with beta testers worldwide
It lets you combine functional test case execution with exploratory testing
Test IO offers users story testing

Cons

I struggled with onboarding a test as a new user, finding the process quite challenging
It requires you to work with the tools to avoid duplication

Visit Test IO >>

Contact sales for free trial

4) Cobalt

In my review of Cobalt’s PtaaS platform, we found its blend of SaaS and crowdsourced testing revolutionizes pentesting. Offering real-time insights, rapid test initiation, and comprehensive support for platforms like iOS, it excels in reducing risk and fostering innovation. With API access and advanced reporting, this San Francisco-based service ensures swift and efficient pentest completions within 14 days.

Features:

Security and development: It reduced risk by accelerating remediation, offered integrations into my development workflows, and provided targeted testing aligned to my SDLC. Cobalt is highly flexible, offering a repeatable pentest process for adoption on demand and across units.
Integrations: I could seamlessly integrate Cobalt with Jira, GitHub, Slack, Jupiter One, Defect Dojo, anecdotes, and PlexTrac.
On-demand talent: You get ideal pen testers for all requirements and a new tester for every pentest, and it also helps you collaborate directly with the testers.
Types of tests: It provides tests like Agile Pentesting and Retest Testing and offers 400+ testers.
Supported standards: Cobalt supports compliance standards such as PCI-DSS, HIPAA, and ISO 27001.
Other features: It offered me flexibility, transparency, customizable reports, strategic planning, and quarterly maturity assessment.
Support: It provides customer support via Chat, Email, and Contact Form.
Free Trial: Please contact sales for a free trial.

Pros

The pen testers are matched as per your software stack
I discovered that it allows you to start pentesting within a short lead time, making the process efficient
It produces high-quality reports

Cons

I was disappointed that the GitHub issues report available in its upgrade did not function properly
Jira integration requires more customization

Visit Cobalt >>

Contact sales for a free trial

5) User Testing

I have found UserTesting’s tool invaluable for bug testing across real devices like Android and iOS. Its global reach, including in San Francisco and California, ensures comprehensive feedback. Its adherence to GDPR and CCPA standards bolsters our confidence in its security.

It offers a test builder, template gallery, demographic filters, dashboard and metrics, transcripts, live conversation, and sentiment analysis.

Features:

Real people testing: It allowed me to validate my product experience with real people instead of guessing. This tool is great for testing sketches and prototypes and validating my product’s usability. I could also find problems early in development with User Testing to save costs.
Customer experience: The platform offered me customer-centric testing and user experience design for every type of customer. It also assisted me in understanding both UI and UX to help the end users better.
Integrations: User Testing lets me seamlessly integrate with Jira, Slack, Trello, Adobe Xd, Outlook Calendar, and Google Calendar.
Types of tests: This testing platform provides user and mobile testing tests and includes 850+ testers.
Support: UserTesting provides customer support through Chat, Email, Phone, and Contact Form.
Supported platforms: I have verified it’s compatibility on Windows and Mac OS
Price: Kindly request a quote from sales.
Free Trial: It comes with a 14-day free trial.

Pros

It has easy, straightforward test creation
I found this tool excellent for effective panel recruitment
It offers unmoderated interviews

Cons

Mobile app build distribution can be difficult
I noticed that the user interface can be slightly challenging for beginners

Download link: https://www.usertesting.com/solutions/product

6) Testbirds

In my expert opinion, Testbirds leverages global crowd-testing with professionals to efficiently identify bugs categorized by seasoned managers. Its extensive reach in 193 countries, adherence to GDPR, and real device coverage across major OSs underscore its reliability and comprehensive support for developers.

Features:

Real time testing: Testbirds lets me get testing results in a real environment. It also verifies found bugs using Bug Approval.
Quality assurance: I found this tool to be a great way to ensure quality with various tests, including bug bounty, payment, and automated test cases.
Usability and UX: It offers usability testing, prototype evaluation, comparison study, card sorting, crowd surveys, and competitor analysis.
Types of test: Testbirds provided me with different tests like exploratory bugs, structured bugs, regression, and localization testing.
Exclusive features: It has exclusive services like customer journey testing, project consulting, chatbot and virtual assistant testing, BugAbility, and Bring-Your-Own-Crowd.
Support: Testbirds provides customer support through contact form, phone, and email.
Supported platforms: It is compatible with Windows, Mac, iOS, and Android platforms.
Price: You can request a quote from sales based on your testing requirements.

Pros

It provides over 1,000,000 real testers with 1,500,000 devices
Testbirds provides 65+ demographics
I liked that it offered detailed qualitative feedback

Cons

You may face difficulty in exporting bulk tests
I was frustrated by its clunky custom network

Download link: https://www.testbirds.com/services/quality-assurance/

7) Userfeel

As an expert in web optimization and design, I have found Userfeel’s crowd-testing service invaluable. Their extensive analytics, multilingual support, and compliance with GDPR standards make it a top choice. Their global reach and real device coverage offer an unmatched testing environment. With over 150,000 testers, Userfeel stands out for its thorough and effective user testing capabilities.

Features:

Testing: It lets me test on desktops, mobile, and tablets using any operating system. Userfeel supports automatic voice transcription for all languages using the Google Speech API, which helped me search within transcripts instantly.
Languages: It provides testers in over 40 languages, allowing me to conveniently test websites in various languages.
Filtering: According to my requirements, I could filter the testers by age, gender, country, language, and web experience. It is helpful to use screener questions for more detailed filtering.
Support: The tool provides customer support through phone and contact forms.
Supported platforms: Userfeel works seamlessly with Windows, Mac, iOS, and Android.
Price: Plans start at $60 per credit.

Pros

It offers more than 850,000 skilled testers from across the globe
I discovered that Userfeel offers both moderate and unmoderated testing, which I found impressive
You can add unlimited team members without extra cost

Cons

I was frustrated by how time-consuming onboarding new users can be
It requires more robust test analytics and results

Download link: https://www.userfeel.com/features

8) Applause

In my experience, Applause stands out as a premier crowd-testing tool, adept at uncovering crucial bugs. Their expert team swiftly provides actionable insights, excelling in manual and automated testing. With API access, extensive real device coverage, and integration with Tricentis Tosca, it’s my top choice, ensuring compliance with standards like GDPR.

Features:

Testing: Applause allowed me to test as often as possible with no predefined limits. It provides a targeted demographic for testing and ensures that you receive testing results in hours instead of weeks.
Test management: I found its crowd-testing process great for end-to-end management. It allowed me to select the best testing team for my project.
Bug management: Applause works straight into your bug-tracking system. All the bugs are automatically imported into the system, allowing you to verify the success of your bug fixes.
Types of test: It offers manual functional, automated functional, payment, voice, accessibility, and security testing.
Other features: Applause offers beta management, mobile sentiment analysis, test automation, and load testing.
Support: It provides customer support through the contact form.
Supported platforms: I have found no interruptions when using Applause on Windows, Android, and iOS devices.
Price: For any pricing-related issue, please request a quote from the sales team.

Pros

It provides a cohesive view of every aspect of the customer experience
Applause includes independent testers in more than 200 countries and territories
It is ideal for testing iPhone and Android apps in several languages

Cons

I was disappointed that it lacks backward integration with Jira
The user interface is not responsive enough

Download link: https://www.applause.com/

9) Beta Family

I have leveraged Beta Family for our app’s beta testing phase. With its crowd-testing community, I could ensure that my mobile application was rigorously tested on actual devices. Their adherence to GDPR standards further cemented my trust in their service.

Features:

Testing: I could assign specific tasks for my testers with its 5700 existing tests on Beta Family. It includes a powerful and customizable questionnaire engine and allows you to invite your testers.
Test reports: Every test report is sent to you with the answers and completed tasks. It even allowed me to download these reports in CSV format.
Types of testing: It provides tests like beta testing Testing and offers 942000+ testers.
Other features: Beta Family offers easy app distribution, templates, automated email invites, and email and chat prioritized.
Support: It provides customer support through email.
Price: The plans start at $49 a month.
Free Trial: It allows you to test one app with your testers.

Pros

It helps you select testers based on various criteria
I liked that Beta Family provides an organized workspace
The tester’s capability is rated based on various data points

Cons

I was frustrated by the website hanging at times
The number of reward test apps can be increased

Download Link: https://betafamily.com/pricing

10) Crowdsourced Testing

I have explored Stardust’s Crowdtest, a robust crowdsourced testing tool perfect for scrutinizing websites and mobile applications. It adeptly tailors resources and timelines to my project’s specific demands, ensuring comprehensive functional and localization testing. It adheres to GDPR standards and grants API access, accessible across 100+ countries, including Canada. This tool has significantly enhanced my testing efficiency.

Features:

Tests: Crowdsourced Testing missions provided me with essential details, including framework, language, testers’ configurations, and needed remuneration.
Types of testing: It lets me access tests like functional, operational, environmental, and regression.
Other features: Crowdsourced Testing offers test flexibility, detailed bug reporting, scalability, functional tests, environment testing, non-regression tests, and multilingual tests.
Support: I could access their customer support through chat, phone, and contact form.
Supported platforms: Crowdsourced Testing works smoothly on Windows, Android, and iOS.
Price: Request a quote from sales.

Pros

It includes multilingual testing
Crowdsourced teams are capable of working in bursts to reduce workloads
I noticed that it can find bugs and issues at a fast rate, making it a top-notch choice for thorough testing

Cons

I was disappointed to find that some of the testers lacked professional knowledge, which affected the overall quality
You may not be able to communicate with the testers directly

Download Link: https://www.stardust-testing.com/en/crowdtesting/

11) Bugwolf

In my expert view, Bugwolf revolutionized testing by gamifying the process and offering a platform where I could hire professional testers for multiple devices. Its seamless integration with Jira and PayPal enhanced my testing efficiency.

Features:

Testing: Using Bugwolf, I could recover project timelines, expand test coverage, and accelerate speed to market while lowering testing costs.
Reports: You could download bug reports and import that data into bug-tracking tools like JIRA, Rational, and Bugzilla.
Types of test: It provides functional, exploratory, WCAG, bug re-testing, competitor, and maintenance testing.
Other features: Bugwolf offers assessment management, audit trail, backlog management, compatibility testing, issue auditing, reporting/analytics, and summary reports.
Support: It provides customer support through phone and email.
Price: Please talk to the sales team for price quotes.

Pros

It offers workflow management
I found that this tool provides excellent Whitebox and Blackbox testing capabilities
Its quality management offers compliance management

Cons

BugWolf doesn’t offer visual analytics
I was disappointed that it lacks third-party integrations

Download link: https://bugwolf.com/features

What are the crowd-testing companies?

Crowd-testing companies are remote testing service providers of software prototypes and products. These platforms have expert testers who provide various software testing facilities remotely. It helps organizations to save the time and resources required to test a software product inside the organization. If you’re interested in utilizing such services, you can find a list of reputable software testing companies to choose from.

Why software testing is important?

Software Testing is Important because if there are any bugs or errors in the software, they can be identified early and solved before the software product is delivered. Properly tested software ensures reliability, security, and high performance, which results in time-saving, cost-effectiveness, and customer satisfaction.

What is Testing as a Service?

Testing as a Service (TaaS) is an outsourcing model in which software testing is carried out by a third-party service provider rather than employees of the organization. In TaaS, testing is done by a service provider that specializes in simulating real-world testing environments and finding bugs in the software product.

TaaS is used when:

A company lacks the skills or resources to carry out testing internally
Don’t want the in-house developers to influence the results of the testing process (which they could if done internally)
Save on Cost
Increase the speed of test execution and reduce software development time.

How to select a software testing company?

The following are the main aspects that you can keep in mind while selecting a software testing company:

Find out which company has worked on similar projects to yours.
Check facilities and domain expertise of software testing company.
Focus on the skills and experience of the QA team.
Are you able to form a long-term relationship with the company?
It should be capable of managing frequent requirements updates, changes, and strict deadlines.
Focus on a range of testing services offered by companies.
Consider the technologies, frameworks, and methods that they use.
Check the ability to design a proper testing plan and collaboration strategy.
Their attitude to security issues.

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Verdict

Selecting the best crowdsourcing platforms can be challenging. If you are deciding which platform to choose, check my verdict. I recommend these three platforms for their outstanding performance and user satisfaction.

Global App Testing: Global App Testing is an excellent crowdsourcing platform known for its user-friendly interface and cost-effective solutions. It offers phenomenal test coverage and customizable options, making it ideal for ensuring application quality. I recommend this platform for its reliable performance and ability to resolve issues effectively.
UNGUESS: UNGUESS is a great choice for crowdsourcing with powerful testing capabilities. It provides secure and reliable results, making it a top business choice. I recommend it for its top-notch performance and comprehensive features, which make it ideal for resolving complex problems.

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