11 Best FREE Contact Management App & Software (2025)
Jules Verne
Contact Management Software helps you store your contact information and manage your sales and marketing workflow efficiently to get high conversions. It also offers communication logs and follow-up data to ensure the effectiveness of the marketing efforts.
Hence, we have spent numerous days reviewing the platforms on this list. Our research has helped us gain a complete insight into their features and potential. We strive to offer users with clear information based on our personal experience.
Read our in-depth review that covers these applications’ functionalities, pricing, and pros and cons so you can choose the right software for you and your business. The list below contains open-source (free) and commercial (paid) applications make sure to choose as per your requirements. Read more…
Zoho is a Sales CRM tool that helps you improve teams’ productivity with designs that are precise solutions to business activities. It is one of the best CRM for start-ups, providing an easy way to monitor key metrics and manage monthly targets.
Best Contact Management Apps & Software: Free/Paid
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| Name | Zoho CRM | SalesForce CRM | Monday.com CRM | Pipedrive |
| Features | ✔️ You can access your business contacts at your fingertips. | ✔️ Offers easy follow-ups on key contacts and leads. | ✔️ It allows your teams to run processes, projects, and everyday work as they want | ✔️ You can get deals from your web forms and chatbot. |
| Contact Details Importing | Yes | Yes | Yes | Yes |
| Contact Sharing | Yes | Yes | Yes | Yes |
| Contact Database | Yes | Yes | Yes | Yes |
| Price | 15 Day Free Trial (No credit card required) | 30 Day Free Trial (No Credit Card Required) | Free Forever Plan | 30 Day Free Trial (No Credit Card Required) |
| Review/Rating |  4.7 |
4.6 |
4.5 |
4.4 |
| Link | Visit website | Visit website | Visit website | Visit website |
1) Zoho CRM
Zoho CRM is a contact management software that helps you organize contacts, deals and tasks in one place. This software allows you to maintain your customers’ address book from a centralized location accessed by your sales team members.
You can access your business contacts right at your fingertips, and it helps you manage your tasks and deals efficiently. This tool can turn sales activities into games. It also helps you convert your live chats into leads.
Email Automation: Yes
Integration: Google, Zapier, GitHub, Dropbox.
Free Trial: 15 Day Free Trial
Features:
- Communicate across channels: Zoho CRM ensures that your customer can reach out to you in numerous channels. The channels include Twitter, live chat, calls, and emails.
- Customer satisfaction: It seamlessly integrates with Zendesk, Zoho Desk, and SalesForce Desk. This way, your customer-facing teams receive synced tickets with relevant sales data. It also offers a web-to-contact form, which helps you convert your website visitors into customers.
- Analytics: It offers email analytics that helps refine email communication. This way, you can decide the best week, time, and day to send emails.
- Intelligent search: It provides an intelligent search facility that helps you search for your contacts easily. Zoho CRM allows you to categorize your contacts and tasks.
- Support: You can reach its support through live chat, phone, and email. It also offers FAQs for your general queries.
Pros
Cons
14-Day Free Trial
2) SalesForce CRM
SalesForce is the pioneering cloud-based CRM solution that lets you manage all your sales processes with great ease and speed. You can customize dashboards and reports to any degree. It allows you to have a clear and customizable view of the details of your sales pipeline.
This contact management tool adds intelligence and personalization to every transaction. You can sync and collect critical information directly from your inbox. It also fastens your sales processes and includes easy lead and contact management.
Email Automation: Yes
Integrations: Google Workspace, Slack, Quickbooks, etc.
Free Trial: 30 Days
Features:
- Monitor customer journey: You can track and monitor customer journey from start to finish and keep contact records. It helps automate sales management tools to help you sell more efficiently.
- One-click reports: You get access to real-time reports so you remain updated. It ensures that the pipeline is visible across the company and provides accurate reports that help make critical decisions.
- Smarter workflows: Connect applications to SalesForce CRM and get smarter workflows. It offers over 3000 apps that extend the power of SalesForce.
- Mobile app: With its SalesForce mobile app, you can access and update data anytime/anywhere. To ensure optimal performance and user experience, it’s crucial to follow proper Salesforce testing practices for your implementation.
- Support: This platform offers support through live chat, phone, and a contact form.
Pros
Cons
30-Day Free Trial
3) Monday.com
Monday.com is a well-known CRM software that allows you to handle all the sales processes in one place. It can streamline your entire sales process with a colorful and visual interface and has project management features.
This free contact management app allows the departments to run processes, projects, and daily work as they wish. Using this CRM software, you can integrate with other tools to accelerate response time. It integrates with Outlook, Dropbox, Slack, Microsoft Teams, Google Calendar, Zoom, and more.
Email Automation: Yes
Integration: Microsoft Teams, Dropbox, Slack, Zapier, Google Drive, etc.
Free Trial: Free Forever Plan
Features:
- Customizable: Monday.com doesn’t require any development team’s help, instead, it assists you in editing deal stages and countless columns. It also helps you manage pipelines easily and store unlimited contacts.
- Collaboration: This tool helps you collaborate with your team in one shared workspace. It is capable of initiating collaboration anywhere and anytime.
- Automation: Automate all the repetitive work, like assigning leads and setting reminders with this top contact management software. It sends notifications when the lead opens messages and more. Monday.com also allows you to import all customer data within just a few clicks.
- Client communication: You can communicate efficiently by integrating your email. It lets you log and send emails, keep track of interactions, and use personalized templates.
- Support: It provides support through a contact form.
Pros
Cons
Free Forever Plan
4) Pipedrive
Pipedrive is a contact management solution that is built for selling products and services. This tool helps sales teams to predict revenue, track performance, and prioritize deals for the customers. This software helps you manage the full history of calls and emails for each contact.
You can achieve deals from your web forms and chatbot using Pipedrive. This contact management app also enables you to manage sales conversations from any inbox.
Email Automation: Yes
Integration: Zapier, Google Meet, Microsoft Teams, Pipechat, HubSpot, etc.
Free Trial: 30 Day Free Trial (No Credit Card Required)
Features:
- Set pipeline stages: It is customizable to fit your work. You can name stages based on the steps you use to close the deal or select a template.
- Schedule activities: Pipedrive lets you schedule as many activities as you like. Some of these activities include phone calls, meetings, lunch, email, and more.
- Track progress: It monitors your overall performance. You can view your average conversion rates, hence you remain informed about the requirements to complete your target. You can also track emails, calls and contact history with ease.
- Other features: Its dashboard can be customized according to products, activities, and more. It allows you to pre-qualify leads with one click, contact records and the lead data can be easily imported from a spreadsheet.
- Support: It offers support through a community center, knowledge base, and FAQs.
Pros
Cons
30-Day Free Trial (No Credit Card Required)
5) Hubspot
Hubspot is a contact management software application that allows your sales team to start their work without making any changes in their existing workflow. It enables you to get full visibility into your business processes.
Email Automation: Yes
Integration: Microsoft Teams, Dropbox, Slack, Zapier, Google Drive, etc.
Free Trial: Free Forever
Features:
- Unified Contact Management: HubSpot provides a centralized database where all customer details, interactions, and activities are stored in one place for easy access.
- Pipeline Management: You can easily track deal progress with a visual sales pipeline that helps monitor conversions and revenue.
- Reporting Dashboard: Track sales, marketing, and service performance with built-in analytics and reporting tools.
- Meeting Scheduling: Automate appointment scheduling with an integrated calendar, allowing customers to book meetings without back-and-forth emails.
- Free Trial: Free Forever Plan
Pros
Cons
Free Forever Plan
6) Pobuca Connect
Pobuca Connect helps you optimize the way your company stores and communicates with business contacts for FREE. It also allows you to access your contacts from anywhere.
This platform helps you to get your contacts organized with its contact organizer. It helps import contacts from your smartphone address book and also lets you import Gmail contacts. Furthermore, it automatically links contacts with the organization.
Features:
- Sales automation: You can accelerate sales performance in the entire sales lifecycle. It helps you increase productivity and revenue and build authentic customer relationships.
- Service: Pobuca Connect helps deliver personalized and consistent customer service. It helps you interact through all channels, including social media. This tool uses a single UI that is powered by Dynamics 365.
- Marketing automation: It offers powerful marketing tools that offer valuable insight into your interaction with the customers. You can build a 360 view of your customers. This helps in creating a better experience and consistent messaging that drives ROI.
- Engagement and loyalty: It allows you to set up a loyalty program. This program includes rewards, a predictive shopping experience, and more through its behavioral pattern management. It collects powerful and insightful data to help provide clients with a personalized shopping experience.
- Support: It provides support through a contact form and help center.
Pros
Cons
Link: https://connect.pobuca.com/
7) Google Contacts
Google Contacts is an easy-to-use address book integrated with Gmail, Drive, Calendar, and other Google products. You get a frequent section that lets you easily find your frequent contacts.
It allows you to store your contacts with basic information like names, email addresses, and phone numbers. It can also include extended information like physical address, employment, department, or job title.
Features:
- Directory: In its directory, you can manage contacts by their name, email, phone number, and their role. The main contacts in your Gmail show in your directory are sorted in the categories mentioned earlier.
- Merge and fix: Google Contacts allows you to merge all your duplicate contacts. It also helps you sync your contacts to all your devices.
- Import contacts: To import contacts, you can select either a CSV or vCard file. If you do not have both these files, you simply create multiple contacts.
- Backup: It has a trash section where all your deleted contacts are stored. These contacts remain in the trash for up to 30 days, which allows you to go back and restore contacts you might need, and are automatically deleted after the day limit.
- Support: It offers support through FAQs in the help center.
Pros
Cons
Link: https://contacts.google.com/
8) Nutshell
Nutshell is a robust contact management tool for sales automation, pipeline management, team collaboration, and more. It is a useful tool for those who want to avoid tedious tasks.
This application is suitable for small and medium-sized companies. It helps automate your sales and marketing email. You get sales reporting and forecasting, and it helps deliver drip sequences at the perfect moment.
Features:
- Import data: You can import your contacts, emails, and calendars from anywhere you like. It also offers assisted data importing services.
- Log communications: Nutshell lets you log communications straight from your desktop. This helps you view every important update about all your contacts.
- Automation: Sync phone contacts, scan business cards on the fly, and collect leads from your website automatically. Additionally, if you need to add a new contact, you can simply sync and snap.
- Lead insight: Nutshell lets you gather insight into your leads automatically. Whenever you add a new contact, this tool searches the internet and fills in their job title, accounts, social media, location, and more.
- Support: It offers support through a knowledge base in its help center.
Pros
Cons
Link: https://www.nutshell.com/
9) Copper
Copper is a contact management solution that helps you capture all your contact details and emails to use whenever you like. It also helps you increase leads, update deals, and also help you to create Google Calendar events.
This platform allows you to use tags to group your contacts into different categories. It integrates with Google Calendar, Gmail Contacts, Google Docs, and more.
Features:
- Lead management: You can monitor fresh leads when a customer opens your email. Copper also allows you to send real-time notifications that indicate when leads or contacts need your attention.
- Contact organization: It lets you store all your relationships and contacts in a single place. This tool helps you manage calls, emails, and meetings with automatic reminders.
- Reports and data: You can view your company’s progress in custom reports. Copper lets you quickly see all open opportunities and their values in each stage of the sales process. It also helps you to search and record company information by diving into the internet.
- Track leads: You can capture track conversations and capture leads straight from your inbox. It also helps you set a pipeline according to your needs.
- Support: It offers support through live chat, community, and knowledge base.
Pros
Cons
Link: https://www.copper.com/manage-contacts
10) Contacts+
Contacts+ is a contact management software that helps you organize and maintain your contacts in the best way. This tool offers customizable integrations with two-way sync.
It offers secure storage and backup and provides call blocking and identification. Contacts+ also sends weekly reminders, including upcoming birthdays.
Features:
- Synchronization: Contacts+ can connect with numerous accounts are sources to create one location for your contacts. It also helps you sync across multiple accounts.
- Up-to-date: This free CRM software lets you know the contact information that is no longer working or is out of date. It can automatically scan and give you updated information.
- Remove duplicates: You can merge the duplicate contacts and create a single address book. It ensures to remove all duplicacies to avoid confusion.
- Complete information: Contacts+ needs just a piece of information to complete the contact details. It then provides contextual, complete information on the contact and fills it in for you.
Pros
Cons
Link: https://www.contactsplus.com/
11) Vtiger
Vtiger is a contact management tool that helps you streamline all the tasks relating to leads and opportunities management. It allows your team to spend more time with customers and less on entering data.
This customer relationship management tool helps you get all your data in one place. You can also easily share documents within the team. Vtiger helps manage different clients with the same database and keeps information separated.
Features:
- Lead capture: You can capture leads from social media, chats, emails, calls, and your website. Vtiger allows you to capture the full details of potential customers of your business. It also helps you import your contacts easily from multiple third-party apps.
- Insights: You can gather rich insights via social media about your leads. This helps you nurture your leads using accurate data about their region, deal size, engagement, and more.
- Calendar and planning: It helps you to stay on top of your commitments with detailed tasks and calendar events. Helps the sales team to predict and plan the sales cycle from pipeline to closure.
- Multiple channels: This customer contact management software helps you to engage across multiple channels. It allows you to bring all your email conversations into Vtiger and link them to record automatically.
- Support: You can reach support through live chat, call, and email.
Pros
Cons
Link: https://www.vtiger.com/
How to select the best Contact Management System?
To select the best contact management software, consider the following aspects of each product offering.
- Feature Needs: There are plenty of Contact management software that offers basic contact storage. Some of them also provide fully-featured CRM suites.
- So, the choice is yours if your business only requires storing and managing contacts. For that, you need to read their features carefully and consider one of the cheapest contact management tools. However, if your business demeans customer analytics, you should opt for a CRM tool.
- Number of Contacts: Some contact management software offers different no. of contacts to be stored based on the price and plans they offer. However, some contact management software also offers a custom no. of contacts to be stored as per your contact management needs. You should always check the no. of contacts offered to be stored.
- Integrations: Most of the contact management tools offer integrations with calendar applications. Some also have sales tools and marketing tool integration utilities. So, while purchasing contact management software, you should consider what software you want and the kind of platform integrations you need in your contact management solution.
- Reliability of Vendor: The reputation or credibility of contact management software is another important point.
- Customization: Your selected customer contact software should provide the option for customization. So you can make changes according to your business requirements.
- Cost-Effectiveness: You should look for contact management software that provides cost-effective solutions for your business, which increases the ROI.
- Security: The security of the data is another important aspect that one should not overlook. So, you should select the contact management service provider company that offers the best security of your data.
Contact Management vs. CRM: What’s their difference?
Contact tracking software is essentially a more basic version of a CRM. However, many vendors use these terms interchangeably, especially when discussing CRM systems designed for mostly small businesses.
Here are common features that create differences between both types of software:
CRM system offers the following features:
- Easy access to customer data
- Streamlined processes through automation.
- Offers actionable insights into business performance and customer behavior.
- It helps you add notes and track interaction history to document conversations with specific contacts.
- Allows you to manage the process of converting prospects into potential customers.
- You can automate repetitive tasks by creating workflows that trigger actions.
Contact management software offers the following features:
- Track customer interactions.
- Allows you to identify which contacts are most likely to buy your product based on your interaction.
- Helps you to pull a variety of information from multiple sources to build up an accurate picture of a client.
- Contact management software allows your email client to automatically add new contacts.
- You can integrate with social media sites to add contacts when you get any new followers or leads.
Why use Contact management for small businesses?
Here are the benefits of using a Contact Management System for small businesses:
- It helps to streamline sales and boosts revenue.
- Using a Contact Management System improves the workflow of the entire organization.
- Contact Management software provides the most accurate and trustworthy reports of customers.
- It improves messaging with automation.
- It helps to simplify the business collaboration of the organization.
FAQ:
Best Contact Management Apps & Software: Free/Paid
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|
|
|
|
| Name | Zoho CRM | SalesForce CRM | Monday.com CRM | Pipedrive |
| Features | ✔️ You can access your business contacts at your fingertips. | ✔️ Offers easy follow-ups on key contacts and leads. | ✔️ It allows your teams to run processes, projects, and everyday work as they want | ✔️ You can get deals from your web forms and chatbot. |
| Contact Details Importing | Yes | Yes | Yes | Yes |
| Contact Sharing | Yes | Yes | Yes | Yes |
| Contact Database | Yes | Yes | Yes | Yes |
| Price | 15 Day Free Trial (No credit card required) | 30 Day Free Trial (No Credit Card Required) | Free Forever Plan | 30 Day Free Trial (No Credit Card Required) |
| Review/Rating | 4.7 |
4.6 |
4.5 |
4.4 |
| Link | Visit website | Visit website | Visit website | Visit website |