7 BEST Remote Administration Tools (2025)

Remote Access tools are linked with several risks; thus, it is important to choose reputed monitoring tools for businesses.

You should remember, that Installing an ordinary RAT tool paves the way for hackers who steal sensitive information. They can also take control of the device camera and inflict other kinds of harm on you, rendering you helpless. This is why it is highly necessary to research and get expert opinions before purchasing licenses.

Good remote access programs are now a necessity for a modern work environment and efficiency. Security is one of the vital features, but other requirements are easy access, quality of view, speed, convenience, etc. Hence, I researched 30+ best remote administration tools for over 65+ hours to bring you the ultimate guide, filled with free and paid options. My well-researched and insightful content offers an in-depth look at the most trusted tools available. You can now go through this comprehensive review article to make a well-informed decision.

Best Remote Administration Tools: Top Picks!

Name	Supported Platforms	Free Trial	Link
Zoho Assist	Windows, Mac, Linux, iOS, Android, Raspberry pi, Chromebook devices	15-days free trial	Learn More
Remote Access Plus	Windows, Mac, Linux, Android, iOS	30-days free trial	Learn More
RemotePC	Android, iOS, Mac, Linux	7-days free trial	Learn More
Zendesk	Windows, Mac, Linux, Android, iOS	14-Day Free Trial	Learn More
TeamViewer	Windows, Mac, Linux, Android	NA	Learn More

1) Zoho Assist

Zoho Assist is a tool full of features for remote connections. I particularly liked how I could customize it by adding my organization’s name, logo, and favicon to create a portal of my choice. Zoho Assist allows me to set up multiple units within my company with ease. For on-demand remote access, Zoho Assist requires no download and no installation from support technicians, thus making it very convenient. During a presentation, I could draw, add text, insert shapes, and swap screens with other participants instantly to engage ideas.

This remote management tool integrates with several IDP tools, allowing me to use my existing SAML for user authentication. Zoho Assist allows you to shut down, log off, and restart computers remotely without direct access for smooth operation. Zoho Assist focuses on product development and serves over 80 million customers worldwide. In fact, globally recognized brands like FedEx trust Zoho Assist. Zoho is devoted to ensuring the security and privacy of customer data; hence, I found it quite reassuring.

Features:

• Concurrent Sessions: Zoho Assist helps boost customer interaction with concurrent sessions. The technicians can work simultaneously on multiple sessions without a single interruption.
• File Transfer: I did not require any intermediate storage device to share files. It allows you to transfer files safely during the session with 256-bit AES encryption.
• Session Recording: All the remote sessions conducted can be recorded and saved for training and audit purposes.
• Text, Voice, and Video Chat: Zoho Assist has a built-in chat window that helped simplify my communication with the client. I could also use its video or voice call and text message options to communicate.
• Wake-on-LAN: This remote access and support tool helps the admin wake up sleeping PCs and shutdown computers from anywhere and start a session.
• Reboot and Reconnect: It allowed me to reboot a remote computer without losing session control. You can also use remote power options without starting a remote session.
• Supported Platforms: Zoho Assist supports Windows, Linux, Mac, and iOS devices.

Pricing:

• Price: Plans start at $10 for 1 technician/month billed annually.
• Free Trial: 15-day free trial. No credit card is required.

Visit Zoho Assist >>

15-Days Free Trial

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2) Remote Access Plus

Remote Access Plus is a superior choice for anyone who needs desktop management software. I was impressed with how quickly it could wake single and bulk computers. Its renaming functionality for remote devices also made management simpler.

During my analysis, I observed that the collaboration feature allows technicians to invite extra support to speed up issue resolution. As per my review, the tool provides a detailed list of hardware and software after device access for in-depth analysis. It also helped me easily track users with details like account names, domain names, and account types. The ability to switch between monitors was one of the easiest features to handle. Additionally, its security feature, allowing user approval before starting a session, is great for keeping operations secure.

Features:

• Device Manager: You can get the complete list of all hardware and software installed in your network. This helped me manage each one of them without wasting my time in locating them.
• Remote Shutdown: Remote Access Plus gives you the power to shut down computers from a different location. This allowed me to remain cost-effective by shutting down systems that weren’t in use.
• Remote Task Manager: With this solution, you can view all the processes and services on the end-user’s computer. Thus, allowing you to manage each one of them.
• Reporting: I received a complete report of all the tasks I performed in real time. It also presents admins with audit-ready reports.
• Network Performance: This feature allows you to analyze and monitor network performance in real time during remote sessions.
• Supported Platforms: Remote Access Plus supports Mac, Windows, and Linux computers.
• Support: I was assisted by its support via live chat; the team was quite cooperative and managed to resolve my issue instantly. Users can also reach its support through calls and email.

Pricing:

• Price: Standard plans start at $75 for 25 computers and 5 technicians’ annual subscriptions.
• Free Trial: 30-day free trial.

Visit Remote Access

30-Days Free Trial

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3) RemotePC

I reviewed RemotePC and found it to be a reliable tool for remote access and desktop management. It helped me access devices through any browser and work from any location. RemotePC allowed me to transfer and print files from any location. This desktop management software provided me with simple tools for connecting with my team and working on presentations. I could also collaborate on documents and provide temporary access to my computer.

Features:

• Always-On-Remote Access: You can configure your computer for remote access, allowing you to gain control of your device over the Internet at any time.
• Multi-To-Multi Monitor: With RemotePC, you can simultaneously view multiple monitors of a remote computer on your screen. Additionally, you can also watch each monitor on different screens.
• Access via the web: You are not required to install RemotePC if you are in a hurry. This remote access feature gave me the freedom to conduct remote desktop sessions right from my browser.
• Secure: RemotePC offers high security with TLS v 1.2 / AES encryption. I received a personal key that plays the role of a secondary password for accessing every machine.
• Drag and Drop: It offers easy file transfer using a drag-and-drop functionality. You can simply drag files from a remote PC and drop them on your onsite computer.
• Endpoint Cloud Backup: RemotePC helped me remotely back up all the computers and protect them from ransomware. It lets you create multiple backups at once and restore data from a centralized console.
• Support: I reached out to RemotePC’s 24/7 technical support via phone, and they helped me with instant troubleshooting. You can also use its email and instant chat support for any queries and assistance.

Pricing:

• Price: Plans start at $22.12 per year.
• Free Trial: 7-day free trial. No credit card is required.

Visit RemotePC >>

7-Days Free Trial

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4) TeamViewer

TeamViewer is a remote administration software that I found highly effective, especially because it supports over 130 mobile device manufacturers and various operating systems. I appreciated how it offers quick support for both customers and employees, making it easy to solve problems instantly. It notified me of system issues through alerts that help manage remote devices. The notifications also highlight software vulnerabilities to make sure that you can keep everything up to date, including OS patches and third-party apps.

According to my research, you can integrate TeamViewer with existing business tools like ITSM, CRM, and UEM. It includes RMM solutions that allow you to have full visibility into your IT infrastructure. I could also customize remote management policies, which provided my clients with a personalized monitoring solution. I noticed that TeamViewer focuses on offering reliable online remote support and global collaboration. It is trusted by large corporations like Dailymotion SA, Acrelec SAS, and Red Hat Inc.

Features:

• Asset Management: You can gain instant visibility into your IT systems with asset tracking and efficient management. With this tool, I could access not only computers but also headless devices like servers.
• Access Control: It helped me pass control between users or include multiple parties in the connection when needed.
• Collaboration Tools: You can share files, chat, and use whiteboard features for effective team collaboration.
• Cyber Defense: It can protect devices globally with advanced security against viruses, ransomware, and zero-day exploits.
• Quick Connection: I could establish connections to any PC or server within seconds for prompt remote access.
• Multi-Monitor Access: It lets you connect to and access devices linked to multiple monitors across any operating system.
• Data Transfer: I was able to transfer files securely and quickly without size limits and print documents remotely.

Pricing:

• Price: Plans start at $24.90 per month/billed yearly. Access up to 3 unattended devices
• Free Trial: Free for personal use. 14-day free trial for business plan.

Link: https://www.teamviewer.com/

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5) Anydesk Remote Work

Anydesk Remote Work provides strong encryption and flexible client management. I particularly liked that it can run on the cloud or on-premises, thus allowing installation on my servers to work independently. This tool helped me access a device with just a password; no session request was needed. It offered me auto-login, asking only for my ID or the remote device’s alias.

I only needed a small 3.7 MB file to start and collaborate. Interactive access allowed me to change session permissions anytime from the Accept Window. I was able to share screens and use Whiteboards for better collaboration. Troubleshooting was easy by accessing client devices with their ID or Alias. I could work from home by waking up my office device remotely. It let me control powerful systems from anywhere and helped me build my IoT.

Features:

• Access and Control: It allows easy, unattended access with a password and offers interactive access. You can share your screen or view other monitors. Moreover, it includes remote printing, Wake-On-LAN, file manager, and more.
• Administration and Customization: I could create an alias for AnyDesk, keep an overview of my contacts, and choose different session permission profiles for each user. It has a centralized console for client management, RestAPI for easy integration, and others.
• Security and Privacy: AnyDesk provides two-factor authentication and lets you predefine features that you want to keep accessible during sessions. It also provides whitelisting devices and screen blackening and has a customizable screen frame for viewing incoming session requests.
• Easy Collaboration: I could communicate via text, draw on the Whiteboard, or directly invite the user for a session with no further request.
• Supported Platforms: AnyDesk supports all platforms, such as Windows, Linux, Raspberry Pi, Android, iOS, and MacOS.

Pricing:

• Price: Plans start at $22.90 per month (billed annually).
• Free Trial: Lifetime free basic plan.

Link: https://anydesk.com/en/solutions/remote-desktop

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6) RealVNC

RealVNC provides a remote access tool that simplifies access management without requiring the device owner to log in. As per my research, the remote control features are effective, with smooth mouse, keyboard, and touchscreen operation. I could start the tool quickly to assist clients without the need for software installation on their end. RealVNC also lets me invite technicians, define roles, and control access.

During my research, I found the tool’s productivity suite useful for remote control and resolving issues in parallel. It helped me manage network speed with patented technology, even under low-bandwidth and high-latency conditions. RealVNC is a top-rated solution for many companies, including NBC Universal and Peraton.

Features:

• Responsive Access: I could securely access and operate my devices with a connection that is so responsive that it feels like you are right in front of them.
• Multi-Monitor Support: You can access multiple monitors and devices in a single session, thus allowing greater flexibility and control.
• Session Recording: Record remote sessions to gather essential training materials for the support team, hence ensuring effective knowledge transfer.
• File Sharing: I could effortlessly share files during sessions in both directions, which allowed me to experience seamless data transfer.
• Real-Time Communication: You can engage in real-time chat for better client assistance and overall support experience.
• Mass Deployment: It helped me mass deploy remote device access with reliable security, making it easier to manage large-scale operations.
• Enhanced Security: This tool lets you keep your systems safe with full session encryption, granular permission controls, and various authentication options that ensure complete control of remote access.

Pricing:

• Price: Plans start at $3.14 per device, per month, billed annually.
• Free Trial: 14-day free trial. (No credit card required).

Link: https://www.realvnc.com/en/connect/

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7) Remote Utilities

Remote Utilities allows you to connect multiple remote computers located in different places. I have found that this remote administration tool lets me send keystroke commands to remote computers. I can also shut down and restart remote computers when needed. It also manages headless workstations and servers efficiently. Remote Utilities includes an MSI configurator to customize settings for both attended and unattended access. I could connect directly using VPN or LAN with Remote Utilities.

It supports Active Directory, simplifying integration with your network. This feature automates tasks like importing computers into the address book. I particularly liked that I could choose a self-hosted server for complete control over remote support. In my opinion, Remote Utilities is a widely trusted remote administration tool. Companies like Holiday Inns, Inc., and Usorris Systems LLC rely on it for remote management.

Features:

• Data Transfer: Ita allows you to easily transfer files by copying them from both ends of the connection. This connection is secure, so sharing files and organizing them can be easy.
• Session Recording: It is a great way to record sessions for training employees or documentation purposes.
• Communication: I found that real-time chat is perfect for receiving convenient assistance. It allows you to share screens instantly, which helps you collaborate in the most effective way.
• Security: It provides robust protection with TLS 1.2 encryption, two-factor authentication, OTPs, and IP filtering.
• User Management: I noticed that the number of users is flexible according to your requirements and purchased licenses.
• Device Support: You can connect to an unlimited number of computers with no restrictions.
• Platform Compatibility: It supports multiple platforms, including Windows, MAC, Linux, Android, iOS, and Raspberry Pi.

Pricing:

• Price: Plans start at $29 per device. one-time purchases.
• Free Trial: 30-day fully functional trial.

Link: https://www.remoteutilities.com/download/

What is the use of remote administration tools?

Remoting tools are used for accessing devices from a remote location. They give full control to the user over the system from any location to access files and apps and troubleshoot.

How Did We Choose Best Remote Administration Tools?

At Guru99, we are committed to delivering credible and reliable information. To create rigorous content creation and review, we researched over 30 of the best remote administration tools in more than 65 hours, which offer both free and paid options. This comprehensive guide provides an in-depth analysis of the most trusted tools, helping you make informed decisions. Choosing the right tools requires understanding essential features and performance metrics, which are crucial for enhancing efficiency and security. By focusing on these criteria, you can select the most effective tools for remote system management.

• User Interface and Experience: Make sure you choose tools that offer an intuitive and easy-to-navigate interface and allow users to manage tasks efficiently without steep learning curves.
• Scalability: The ability to scale as your organization grows is essential. The tool should support increasing numbers of users, devices, or connections without a loss in performance.
• Automation Capabilities: A good remote administration tool should offer automation features to handle routine tasks, saving time and reducing the potential for human error.
• Customizability: The tool should allow for customization to fit the specific needs and workflows of your organization, including configurable alerts, dashboards, and reporting.
• Integration with Other Tools: Compatibility with other software and tools in your tech stack is crucial for seamless operations, including integrations with ticketing systems, monitoring tools, and cloud services.
• Real-Time Monitoring and Alerts: The ability to monitor systems in real-time and receive alerts for critical events ensures that issues can be addressed immediately.
• Audit and Reporting Features: Comprehensive audit trails and reporting capabilities are vital for tracking activity, ensuring compliance, and providing insights into system usage.
• Multi-Platform Support: The tool should support multiple operating systems and platforms, ensuring flexibility in managing a diverse IT environment.
• Access Control and Permissions: Fine-grained access controls that allow administrators to assign specific permissions based on roles ensure that users have access only to what they need.

How do I start Windows remote management?

Here are the steps to start remote administrator tools for Windows 10:

Step 1) Go to the Configurations tab.

Step 2) Next, click on Script Repository on the left and select Templates.

Step 3) Search EnableRemoteAssistAndRds.bat under Script Name, then Add To Repository.

Step 4) Now click on the Repository tab and locate the script you added.

Step 5) Select Add To Computer Configuration from Actions which will redirect you to Configurations.

Step 6) Now choose the target for remote access.

Step 7) Change the execution settings as required.

Step 8) Finally, click Deploy.

Verdict:

Each of the tools on this list stands out with its own advantages, making the choice tough. To help you make the final decision, I have created this verdict.

• Zoho Assist: It is a secure and user-friendly remote support tool that provides a comprehensive range of features for seamless remote access and troubleshooting.
• Remote Access Plus: This tool is an ideal choice for IT teams looking for robust remote desktop management with customizable options for large-scale deployments.
• RemotePC: It is a top-rated tool that offers a reliable and versatile platform for remote access and support. Thus, it is widely regarded as the ultimate solution for remote administration.