10+ Best IT Automation Software Tools (Mar 2023)
IT Automation is a method of automating batch processes and workflows across your organization. It is a quickly evolving field and incorporates new technologies like artificial intelligence and machine learning. It includes numerous tools, practices, and capabilities that can be used for various business automation purposes. Using Automation Software applications helps you attract new customers, build stable client relationships, improve the conversion rate and productivity of the company.
IT Automation software are created to integrate a variety of digital tools through workflow automation from multiple sources. Its features include Workload Automation, Batch Process automation, Infrastructure automation, Enterprise automation Business Process Automation, and Robotic Process Automation.
Following is a handpicked list of Top IT Automation Software with their popular features and website links. The list contains both open source (free) and commercial (paid) tools.
Best IT Automation Software Tools
| Name | Best Feature | Integration | Deployment | Link |
|---|---|---|---|---|
| Endpoint Central |
• Instant software deployment using 8000+ pre-defined templates. • Asset management in real time for both physical and digital assets. • Modern management capabilities for all the system management needs. |
Jira, Zendesk, ServiceNow, Spiceworks, Freshservice, Analytics Plus, ServiceDesk Plus, AssetExplorer | On-premises, Cloud, MSP, Mobile App | Learn More |
| Solarwinds |
• Transfer multiple and large files easily • Fast and secure remote control • Transfer multiple and large files easily |
Orion, JIRA, Zapier, Microsoft Endpoint Manager, Process Integration. | On-premise & Cloud | Learn More |
| Ansible |
• It is an easy-to-use and agentless IT automation platform. • It helps you to eliminate repetitive tasks. • Improve collaboration and increase job satisfaction. |
Google Cloud, Microsoft Azure, Dynatrace, Infoblox,etc. | Sass | Learn More |
| ConnectWise |
• Monitoring tasks, like scanning statuses on equipment, are also automated. • Increase Service at a low cost • Delegate administrative task |
Acronis,Solarwinds, Zendesk, Freshdesk, etc. | Cloud, SaaS, and Web-Based | Learn More |
| Zapier |
• Automatically share content on social media. • Send a private message to new leads. • Create a new Trello task when a specific email arrives |
Aircall, HubSpot, Salesforce, User.com,etc. | Cloud, SaaS, and Web-Based | Learn More |
1) Endpoint Central
Endpoint Central is a practical and efficient tool for managing an organization’s devices right from their onboarding to retirement across hybrid workspaces and very heterogeneous OS environments, all from a single console. It’s been recognized by IDC, Gartner and Forrester, year-on-year, for its endpoint administration and automation capabilities. In contrast to similar vendors out there, it doesn’t require advanced SQL expertise, is incredibly economical, rich in features, has a clean design, and setup and maintenance are quick and quite simple.
Features:
- End-to-end patch management with automated OS and 250+ third-party patching.
- Instant software deployment using 8000+ pre-defined templates.
- One-click desktop sharing features to remotely manage and troubleshoot devices while maintaining user privacy.
- Asset management in real time for both physical and digital assets.
- Clever online and offline imaging techniques to capture the OS image of a computer automatically, whether it is turned on or off.
- Vulnerability Management, Application Control, Device Control, BitLocker Management and Browser Security to provide the highest level of endpoint security.
- Modern management capabilities for all the system management needs.
- 25+ pre-defined configurations including Power Management, USB Device Management, Security Policies, and more.
Key Specs:
- Deployment: On-premises, Cloud, MSP, Mobile App
- Pricing: One month fully functional free trail available. It has four editions offered: Free, Professional, Enterprise, UEM.
- Integration: Jira, Zendesk, ServiceNow, Spiceworks, Freshservice, Analytics Plus, ServiceDesk Plus, AssetExplorer and Rest APIs for customized integrations.
2) Solarwinds
Solarwinds offers bunch of five IT automation software that helps your daily task. 1) WebHelp Desk- helps you Automate ticketing and customer support. 2) Dameware- Remote control and systems management tools in one easy-to-use package 3) ipMonitor- Provide performance monitoring for networks, servers, Vmware hosts, and applications. 4) Serv-U FTP- Simple, affordable, easy-to-use FTP server software. 5) Engineer’s Toolset- Over 60 must-have network management and troubleshooting tools.
Features:
- Offers easy file transfers from the web and mobile devices
- Centralize your knowledge management
- Relational ticket association to simplify project and task management
- Native integration with Active Directory and LDAP
- Fast and secure remote control
- Transfer multiple and large files easily
- Helps you to minimize your downtime by automating remediation actions
- Simple file transfer administration and management
- Automated network discovery
- Offers powerful diagnostic capabilities
Key Specs:
- Integrations: Orian, JIRA, Zapier, SalesForce, Microsoft Endpoint, etc.
- Deployment: On-premises & Cloud.
- Pricing: 30 days-Free Trial
3) Ansible
Ansible is open source automation and orchestration software for provisioning and configuration management. This online platform helps you to scaling automation, manage complex deployments, and speed up productivity.
Features:
- It is an easy-to-use and agentless IT automation platform.
- Save time and be more productive.
- It helps you to eliminate repetitive tasks.
- Improve collaboration and increase job satisfaction.
- It has a declarative programming language for system configuration and management.
Key Specs:
- Integrations: Microsoft Azure, CyberArk, Dynatrace, Google CloudPlatofrm, Infoblox, etc.
- Deployment: Sass.
- Pricing: Free trial is available. Paid versions are available in two editions, Standard and Premium. You need to contact the company for the pricing details.
Link: https://www.ansible.com/overview/it-automation
4) ConnectWise
ConnectWise Automate is an (RMM) remote monitoring and management software. It helps you automate workflows for standard support tasks.
Features:
- Monitoring tasks, like scanning statuses on equipment, are also automated.
- Increase Service at a low cost
- Delegate administrative task
- Automate IT Automation, streamline desktop and server management
- Helps you to manage your team using Telnet-enabled devices, such as routers, firewalls, switches, etc
Key Specs:
- Integrations: Acronis, Solarwinds Zendesk, etc.
- Deployment: Cloud, SaaS, Web-Based
- Pricing: Three pricing plans 1) One $24- 1 User one connection 2) Standard- 1 User 3 connections $39 3) Premium $49 make 10 simultaneous connections.
Link: https://www.connectwise.com/platform/unified-management/automate/it-automation
5) Zapier
Zapier is one of the best IT automation tools, which offers a simple interface and easy app connection. It allows you to build entire workflows using over 500 integrations, from email marketing and document sharing to social media and project management.
Features:
- Allows you to build one-to-one connections with your apps.
- Helps you to automate basic tasks.
- Automatically share content on social media.
- Send a private message to new leads.
- Create a new Trello task when a specific email arrives.
- Allows you to create conditional workflows.
- Get help from our top-notch support team.
- Upgrade or downgrade at any time.
Key Specs:
- Deployment: Cloud, SaaS, Web-Based
- Pricing: $19.99 /month
- Integration: Mailchimp, LinkedIn, DocuSign, Shopify, Spotify, Pinterest, Twitter, etc.
Link: https://zapier.com/
6) Monday
Monday is a highly effective and easy-to-use automation tool that helps teams stay updated with all their activities. It creates backlogs on a common calendar and keeps track of each customer-related project on separate boards. You can accompany the tasks with statuses, upload files and leave comments, feedback on each client or activity you work with.
Features:
- You can integrate this automation software with your existing tools
- Provide the option of colored timelines to sync timelines with the calendar
- Bring your team together, anywhere, and anytime
- You can collaborate with your team in one shared workspace
- It offers a map view for location-based projects
- Provide unlimited users and boards
- Offers specific plans for businesses based on the number of users
- Allows you to handle complex projects
- Provides services in multiple languages
Key Specs:
- Deployment: Cloud, SaaS, Web-Based, Mobile.
- Integration: GitHub, Google Drive, Microsoft, Trello, Slack, Zendesk, etc.
- Pricing: Four Pricing plans: 1) Individual Free, 2) Standard–$10 per month, 3) Pro – $16 per month, 4) Enterprise/quote-based.
7) Selenium
Selenium is an open-source web automation software application currently in demand and widely used in the market. This IT automation tool supports parallel test execution, which can reduce test execution time.
Features:
- It helps create complex and advanced automation scripts.
- It offers a record and playback features with its browser add-on Selenium IDE.
- You can create more complex and advanced automation scripts.
- Supported OS: Windows, Mac, and Linux and browsers like Firefox, Chrome, and Headless Browsers.
Key Specs:
- Pricing: No free version
- Deployment: Cloud, SaaS, Web-Based
- Integrations: Jira, Curucmber, Version one, CA Agile Central Rally, etc.
Link: https://www.selenium.dev/
8) Vmware
Vmware is an IT automation software that helps you to accelerate application deployment by automating network and security management. This tool also automates native networking and security functions for microservices and containers.
Features:
- Leverage a single networking and security platform which spans multiple automation tools.
- Automate Network Operations & Troubleshooting.
- Streamline Operations with Lifecycle Automation.
- Embrace new cloud-native applications and DevOps workflows.
- Enable Consistent Application Delivery.
- Supported platform: Linux or Windows PC.
9) Slack
Slack is an easy-to-use work automation tool that automates away everyday tasks both inside and outside Slack. This IT workflow automation tool takes care of routine and repetitious tasks to get answers and approvals instantly with less effort.
Features:
- Allows you to automate everyday tasks such as sharing updates and streamlining any business process.
- You can track any work process within team activities.
- Create standard request processes so that you get the info that you need to deliver results quickly.
- Slack provide unique workflows that integrate with your favorite tools.
- Bringing other apps into your workflows.
Link: https://slack.com/intl/en-in/features/workflow-automation
10) Sage
Sage is an IT workflow management software that helps you manage and organize your workforce remotely. It allows you to send and track personalized quotes and invoices immediately after finishing a job.
Features:
- Achieve full visibility of your remote workforce with an online employee database.
- Review expenses in multiple currencies.
- Approve absences with instant notifications.
- Easily create and edit shifts – particularly useful for enabling flexible working.
- Automatically pre-fill hours with time off data.
- Your remote employees can view schedules on both web and mobile apps.
11) ConstantContact
ConstantContact is email marketing automation designed for smaller businesses. It offers a powerful suite of digital marketing tools that simplify online marketing for small businesses and nonprofit organizations.
Features:
- Personalization and segmentation
- Segmentation based on campaign engagement and demographics
- You can create automated trigger campaigns, collect new emails automatically, and send segmented follow-up messages
- List and subscriber management
- Social media sharing and promotions
- Create a site with built-in marketing tools
- In-depth campaign activity reports, which include unsubscribes, bounce rates, and inactive readers
- It helps you to ensure your email marketing campaign launches smoothly
Key Specs:
- Deployment: Cloud, SaaS, Web-Based
- Pricing: Two pricing plans: 1) Email–$20/month 2) Email Plus–$45/month
- Integration: Facebook, WordPress, and Eventbrite.
12) Atera
Atera is cloud-based Remote Monitoring and management software that helps you create a set of rules to execute repeated processes on a scheduled basis. This IT automation tool helps you manage a wide variety of services with a high degree of flexibility.
Features:
- Helps to remain proactive and spot issues before your customers with powerful root-cause analysis, patch management, and more.
- The script, execute and track custom maintenance tasks.
- Identify and automate software update patches.
- You can get access to Atera’s comprehensive Shared Script Library.
- Helps you to create your system restore point.
- Saves you important time by automating critical routine tasks.
- The script, execute and track custom maintenance tasks.
- Fully streamline your work and service.
- Offers 30 day free trial.
13) Puppet
Puppet is a system management IT Automation software for centralizing and automating the Configuration Management process. It is widely used for server configuration, management, deployment of various applications and services.
Features:
- You will build the right workflow by choosing the steps from an ever-growing library of steps.
- Manage changes at scale with control and suitability.
- You can assign roles to team members from view only to operator to approver.
- It helps you to reduce operational risk with a consistent and predictable environment.
- Offers predefined workflows to build, test, and deploy infrastructure.
- Pricing: You can get pricing information upon request.
Link: https://puppet.com/use-cases/continuous-configuration-automation/
14) Jenkins
Jenkins is one of the best IT automation tools that are easy to set up and configure using its web interface. It offers several plugins to support building, deploying, and automating any project.
Features:
- Helps you to drive builds, tests, and deployments across various platforms.
- It easily distributes work across multiple machines for faster builds, tests, and across multiple platforms.
- You can easily set up and configure via its web interface.
- Allows you to integrate with almost every tool in CI/CD toolchain through hundreds of plugins.
- It is an extensible solution.
- Supported platform: Windows, Mac, and other UNIX-like operating systems.
Link: https://www.jenkins.io/
15) Redwood
Redwood RunMyJobs is an IT automation platform that provides functionalities for creating processes, proactive monitoring, delivering real-time results, and minimizing manual intervention.
Features:
- Helps to centralize the orchestration of automation for SAP, Oracle, etc.
- It provides functionalities for the coordination and management of data pipelines to Hadoop, Redshift, etc.
- Automate simple and complex tasks.
- Work on Build once, use everywhere model.
- Provide complete lifecycle management of your processes.
- It supports more than 25 scripting languages and interfaces, including Python, R, and PowerShell.
- Category: Workload automation & Job scheduling.
- Deployment: SaaS.
Link: https://www.redwood.com/lp/ex0/it-automation/
FAQ:
❓ What is IT Process Automation Software?
IT Automation software are created to integrate a variety of digital tools through workflow automation from multiple sources. It included Workload Automation, Batch Process automation, Infrastructure automation, Enterprise automation Business Process Automation, and Robotic Process Automation.
✔️ What are the Best IT Automation Software for Windows?
Following are the Best IT Automation Software:
- Endpoint Central
- Solarwinds
- Ansible
- ConnectWise
- Zapier
- Monday
- Selenium
- Vmware
- Slack
- Sage
- ConstantContact
⚡ What are the different types of IT Automation Tools?
Various type of IT Automation Tool are:
- Workload Automation
- Batch Process automation
- Infrastructure automation
- Enterprise automation
- Business Process Automation
- Robotic Process Automation
🚀 Which factors to consider while choosing an IT project management software?
Here are some important factors which you should remember while selecting IT management software:
- It should allow collaboration on the project so that your business team can work together.
- The license cost shouldn’t be too much.
- It should be able to integrate with your current systems easily.
- Select the IT automation tool that can support the increasing needs of your business.
- Training costs should not be high
- These tools will give intelligent analytics.
- You can monitor workflows in-depth.
- IT Automation software also l ensure that there will be a significant reduction in job failures.
🏅 What are the advantages of IT Automation?
Here are some important pros/benefits of IT Automation Software:
- IT Automation software allows you to build and automate workflows without scripting and almost half-time.
- Helps you to reduce operating costs to improve efficiency.
- Provide security-driven Automation.
- It will enable in-time provisioning of resources.
